Nadia Barakat
**** ****** ***** **, *** Vegas, Nevada 89122 •· 702-***-****
Email: ****************@*****.***
To obtain a customer service position where I will have the opportunity to utilize my organizational and multitasking skills while further improving my time management techniques and contributing to the productivity of a company.
Experience
04/2011 – 06/2011
office support intern, ILLINOIS DEPT. OF EMPLOYMENT AND SECURITY
Greet staff and assisted as request with documentation completion, complete electronic documentation for processing, assured that all fields are completed accurately for documentation processing, receive, distribute and process mail, generate denial/acceptance letters for mailing to customers
01/2008 – 05/2015
Childcare provider, NB’S TEDDYBEAR DAYCARE
Tutor and assure homework assignments are completed, Develop and implement age appropriate activities, prepare and serve nutritious meals, assure that environment is cleaned, organized and maintained.
09/2009-03/2010
FUNDRAISER ASSISTANT, Restoration
Managed multi-lined phone system in an upbeat and friendly manner, accurately recorded donation information into electronic database, assisted with marketing fundraiser purpose and timeframes, assisted with event prep. And clean up, assured that work station was properly organized and sanitized.
06/2015-10/2015
CLERK, Jewels Osco
Stock the shelves with new products daily, make sure the tags are still intact, Keep the shelves from getting dusty and clean, answer all the customers question in a friendly manner.
01/2016-8/2016
HOSTESS, Rainforest Café
Answer the phones in a friendly upbeat manner, always smile, reassure the guest if any problems occur, make the guest feel comfortable and welcomed, make sure the phone are being cleaned and free from bacteria, clean the menus for reuse, read the menu to the guest and answer any questions they have.
12/2016-05/2018
CASHIER, McDonalds
Give accurate change back, make sure they get their order correct, if need be read the menus back to them and help them order what they would like, be patient with them, smile and make sure they feel welcomed inside the store, always being friendly towards them.
01/2019-02/2019
MARKSMAN SECURITY, Security unarmed
-Greet Guests
-answers phones
-make sure everything and everyone is safe
02/2019-05/2019
CSC, Event Staff
-Make sure nothing and no one gets hurt
-protect the celebrities
-Be on the look out for anything suspicious
03/2019-2020
ALLIED UNIVERSIAL, Security unarmed
-To keep everyone safe
-Watch cameras
-make sure nothing goes wrong
-always keep supervisor up to date with any and all information
02/2023-Present
CLARK COUNTY SCHOOL DISTRICT, Substitute Teacher
-Go over lessons plans teacher have left
-make sure students are working as if the teacher was there
- help with work
-take notes in students who was bad or good
Education
05/2010
High school diploma, URBANA HIGH SCHOOL
Gpa was an even 2.9 I don’t have any awards from high school.
High School Journalism
01/2018-2022
Bachelors Of Art In English, UNIVERSITY OF PHOENIX
03/2023-06/2023
Master of Business Administration, University of Phoenix
Skills
· Proficient with Microsoft programs and the internet
· Effective time management skills
· Always giving 110% effort and team player
· Customer service skills
· Organizational skills
· Communication skills
· Multi-tasking skills
· Dependable and hardworking
· Loyal and Mature
· Ambitious and honest
Activities
I am a published author of one book that is currently on amazon. I’m in the process of writing more books for the young adults and teenagers and I do dabble in a little bit of every genre.