Administrative Officer Tour Coordinator
Resume:
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Paula Dunsen-Sanders
Forest Hill, Maryland 21050
Email: ***********@*****.***
Home: 410-***-****
MB Home Care
** ******* **** ** ** June 2022
Caregiver
Responsible for ensuring that all individuals served are in integrated, dignified and respectful environments and receive necessary supports in order to be active in their chosen environments and communities. These supports to the individuals will be provided with dignity and respect according to their personal preferences and in accordance with DDA’s policies, procedures, mission and philosophy as well as those of the State of Maryland/Federal mandated laws, policies and regulations; In a manner consistent with supporting Mission Statement the Support Counselor includes but not limited to the following:
Assist individuals supported with personal care such as toileting, feeding, hygiene, etc. as needed.
Assist individuals supported with daily living skills such as meal planning & preparation, shopping, grooming, job skills, home maintenance & cleaning, etc.
If applicable, guide individuals supported in following specific dietary guidelines.
Assist and set the example for individuals supported with understanding good hygiene, appropriate dress and proper social interaction while in their home, out in the community or in work settings.
Assist with scheduling and transport of individuals supported to community events, socials, work sites and other appointments.
Maintain residence and ensure it is a clean and safe environment for the individuals supported and other staff members.
Complete daily documentation including but not limited to communication logs, medication logs and behavioral logs; Administer medications timely to all individuals supported and notify nursing staff of any concerns.
Assist individuals supported with financial guidance such as budgeting, planning, banking and related documentation; Follow the person centered/no restraint philosophy and the mission. Assists with developing and in the guidance and execution of Individual Plans (IP’s).
Reviews and follow all Behavioral Plans (BPs)
Reports any instances of abuse and neglect immediately Report all case noteS in CLEAR CARE
Complete any Incident Reports in a timely manner necessary to document instances serious in nature.
CMT License was obtained through the MBON to administer medication
First Aid And CPR qualified
Arc Of Harford County
4513 Philadelphia Road
Aberdeen, Md 21001
August 8, 2016 to August 27, 2017
responsible for ensuring that all individuals served are in integrated, dignified and respectful environments and receive necessary supports in order to be active in their chosen environments and communities. These supports to the individuals will be provided with dignity and respect according to their personal preferences and in accordance with policies, procedures, mission and philosophy as well as those of the State of Maryland/Federal mandated laws, policies and regulations; In a manner consistent with supporting the client includes but not limited to the following:
Assist individuals supported with personal care such as toileting, feeding, hygiene, etc. as needed.
Assist individuals supported with daily living skills such as meal planning & preparation, shopping, grooming, job skills, home maintenance & cleaning, etc.
If applicable, guide individuals supported in following specific dietary guidelines.
Assist and set the example for individuals supported with understanding good hygiene, appropriate dress and proper social interaction while in their home, out in the community or in work settings.
Assist with scheduling and transport of individuals supported to community events, socials, work sites and other appointments.
Maintain residence and ensure it is a clean and safe environment for the individuals supported and other staff members.
Complete daily documentation including but not limited to communication logs, medication logs and behavioral logs.
If applicable, administer medications timely to all individuals supported and notify nursing staff of any concerns.
Assist individuals supported with financial guidance such as budgeting, planning, banking and related documentation.
Work Experience
Walter Reed US Army Medical Center
6900 Georgia Avenue
Washington, DC 20307
Victor Mosley 301-***-****
(NNMC)
Administrative Officer
Dec 20, 2009 to May 2014
Pay Grade GS-09
Planning, organizing and directing the process and administrative procedures used by subordinate personnel to ensure consistency and compliance with accepted pertinent policies and guidance; Serves as the QMD (Quality Management Division) expert, and develops and maintains standing operating procedures for all office procedures to include procurement of supplies, equipment and services, MEDCASE and CEEP procedures, processing requests for personnel actions; processing requests for training and travel, timekeeping, hand-receipt and inventory, safety, security, obtaining information management support such as computer repairs, telephone changes, automation training, local area networks connection; Identify issues, analyze data, and make recommendations for resolutions and develop reliable indicators; use of automated data systems e.g. MEPRS, DHRMSi, EAS, CHCS; responsible for duties such as, filing, distribution, and other office procedures; Composes and distributes administrative guidance to the staff and prepares clarifying memoranda to amplify, if appropriate; works with Directorate of Resource Management (DRM) to establish budget; Prepares purchase requests and other documents to order supplies, equipment, and services in support of the QMD; Interacts with vendors to obtain ordering information and cost estimates; Applies the appropriate accounting and logistics information on the purchase request; prepares the documentation required to accompany the purchase request, and forwards request through appropriate Walter Reed offices; Interacts with appropriate Walter Reed staff to exchange information, correct errors, or expedite urgent requirements; Ensures that purchases are within the established guidelines of the directorate budget and the director's objectives; Prepares necessary documents for military or civilian personnel to attend local or national training courses and conferences; Applies the appropriate accounting codes on the orders Prepares Request for Personnel Action for all personnel actions to include recruitment, promotion, transfer, reclassification, retirement, etc; Prepares appropriate documents for civilian and military awards; Serves as the liaison with the DRM and Civilian Personnel Assistance Office (CPAC) to determine appropriate actions for desired outcome; Maintains a ledger of personnel actions and maintains an audit trail to ensure requested actions are accomplished; Maintains appropriate records of hours earned, leave taken, and overtime approved; Enters employee time in the automated system. Interacts with appropriate Walter Reed or Department of Defense agency to correct errors or obtain information; Receives and screens calls and visitors to the office and takes appropriate action; Maintains calendar for the Chief, QMD, making appointments and arranging conferences and meetings without prior approval; Collects, receives, and routes all office correspondence and other distribution to appropriate individuals; Maintains office files and orders office supplies as needed; Make independent decisions on administrative matters based upon known objectives and/or established policies and procedures; Maintains suspense system for tracking outstanding actions and advises appropriate individual of impending deadlines. Serves as Administrative Officer with responsibility for providing advice, assistance, and coordination of the full range of administrative services functions including: Resource Management activities (budget, manpower, management analysis); Human Resources activities (personnel administration, staffing, position management and classification, training, awards); and Internal Controls (correspondence, records/forms/reports management, etc.). Provides technical advice, training, and coordination of work performed by approximately 20 or more administrative positions throughout the Directorate. Serves as the Directorate subject matter expert in all administrative matters and processes. Attends and participates in Directorate staff meetings, providing input and advice on all administrative matters of the Directorate. Participates in meetings with administrative personnel in other Directorates, as necessary, involving administrative actions and matters across organizational lines. Manages the Directorate's administrative internal controls program, assuring any identified internal weaknesses are addressed at the appropriate level. Conducts independent management reviews to assure adherence to administrative, regulatory, and procedural requirements by all staff personnel. Implements procedures to facilitate the flow of work throughout the Directorate. Keeps management advised on personnel allocations, employment ceilings, vacant positions, and status of recruitments. Maintains organizational staffing chart for the 100+ personnel in the Directorate. Assists the Director in identifying resource needs for the Directorate. Reviews, develops, and coordinates a variety of manpower and personnel type actions. Maintains the Directorate's manpower allocations, and, as requested, makes internal redistribution, and reviews or initiates requests for additional requirements. Confers with Division Chiefs on their proposed staffing actions. Develops and maintains the Directorate's annual training plan in coordination with the Director and Division Chiefs. Assures that annual individual development plans are updated on schedule and kept current for each Directorate employee. Provides input to Directorate/Division supervisors for the development and rating of subordinate employee performance.
Walter Reed Medical Center-
16 Mar 09 to 19 December 09
6900 Georgia Ave
Washington, DC 20307
COL John Bradley
Management Analyst
Pay Grade GS-13
As the Chief Management Analyst for the Department of Psychiatry, Office of the Chief, which includes subordinate Clinical Services soon to expand upon the integration with National Naval Medical Center (NNMC);Managing and executing a complex and complete resource management program; Internal Management Control Review (IMCR); staffing Memorandums of Agreements (MOAs) and Memorandums of Understanding (MOUs) and other support agreements with U.S. Embassies; budget execution; property and vehicle accountability; training and emergency planning and travel; served as DTS Administrator ; Utilizing my knowledge of human resources (HR) rules, regulations, policies and procedures associated with training; required to plan administer and evaluate programs designed to develop employees and manage learning within an organization; Developed and maintained a tracking mechanism for all correspondence into and out of Department with particular attention to Risk Management Documents, Congressional Inquiries, Patient Comments, Profiles, Entry-Level Physical Standards Boards, TDRLs, and MEBs in coordination with Service Administrators and Administrative Separations under AR 635-200.and procedures that affect the internal administrative control and functions of the organization; independently develops analytical methods and procedures, deviating from standard when required, to ensure the administrative support necessary for the successful mission completion of the Department of Psychiatry; Manage, update and maintain the Department TDA (Database) for all AD, NSPS, and Contractors. Process RPA's (request for personnel action) Track all Leaves/Passes/TDYs for the office of the Chief to include Dept Chief visibility of absences by Service Chiefs and Program Directors;
US Army Corps of Engineers
08/17/2008- 03/15/2009
returning from Overseas to an obligated position)
Administrative Management Specialist- Payroll CSR
Manpower and Analysis Branch
Alexandria, Virginia
Supervisor: Tom Mc Quillen
Pay Grade: YA - 0301 - 2 GS-11
per year 703-***-****
Hours per week: 40
Applied skills in the application of analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations and in the application of manpower, force development, and personnel/position management regulations, guidelines, policies, precedents, and procedures; serves as the coordinator on manpower reports and RPA's; serving as liaison between the Corps and Civilian Personnel; working with the (TDA) Table of Distribution and Allowance documents for allocating funding; currently computing and tabulating information relation to workload; Entered documents into CEFMS: served as the program manager for the Government Travel Card with 600 accounts; served as APC for CITIBANK GOV TVL card; manages and administers (DCPS) Defense Civilian Pay System; Kept leadership abreast of latest regulatory information regarding appraisal procedures and managed the personnel performance management programs, provided guidance as required.
US Army Garrison Directorate of Human Resources
Management and Program Analyst
December 18, 2007 - 08 May 2008
Pay Grade YA-0301-02 (GS-11 Step 10)
Heidelberg Germany
Supervisor- Norma Ewers DSN 314-***-****
Served as DTS administrator; Applied knowledge and expertise of military personnel practices and programs in support of personnel management and mission requirements; coordinating administrative support with different commands and agencies that support personnel and administrative operations throughout USAG - Heidelberg and its tenant activities to include civilian and military personnel management, training, unit & personnel awards and miscellaneous administrative reports; Provided guidance to ensure that supervisors and employees have a clear understanding about pay pool decisions and how they are made, as well as their own responsibilities in ensuring the decisions are based on informed judgment. Ensures appropriate Request for Personnel Actions (RPA) are prepared for recruitments, management reassignments, temporary promotions, and career promotions. Researches PCS and allowances issues and works to resolves pay problems. advised management of the latest information regarding appraisal procedures and manages the personnel performance management programs, providing guidance as required. Prepared and submitted Requests for Personnel Actions (RPA) (recruitment, promotion, reclassification awards LWOP, and removals. DA certified EEO.
US Army Corps of Engineers
12/06/2006 – 30 Sept 2008
TDY Detailed to IRAQ
Program Analyst APO, Armed Forces Overseas Baghdad, Iraq
Supervisor/Team leader: Major Antonio Ward- 301-***-****
Pay Grade: GS-0343- GS-14
Served as a Program Analyst for the Corps of Engineers Resource Management during war time; provided program analysis for in-house design, technical reviews, cost engineering, A-E contracts, antiterrorism vulnerability assessments and other work for the Army and Air Force MILCON, O&M, NAF, FMS, MEDCOm, Entered documents and data into CEFMS: DOD, Department of State and Treasury and other projects; provided oversight and funding for construction projects: developed, compiled and managed the military funding and Operating and Departmental Overhead (DOH) budgets for Engineering Branch; prepare, modify, update, and develop information for a variety of regularly recurring and special budgetary, manpower, scheduling, and progress reports pertaining to the operation of the Engineering Branch;
Armed Forces Institute of Pathology
01 Apr 2006-8 Dec 2006
6900 Georgia Ave Washington, DC 20307
Position: Budget Analyst
Supervisor: Melvin Chance 202-***-****
Provided budget and financial guidance to the organization; required to be familiar with and able to do in-depth research and interpretation of policy and regulations to resolve arising issues; required to provide guidance on policies and regulations and knowledge to problem solve and make recommendations to improve the organization; Deals with evolving issues and program changes; Prepared ad hoc analysis to support recommendations; Formulated and submitted organization budget; submission involved preparing analyses, trend data and gathering outside information to make reasonable forecast assumptions on the organizations workload and position three to four years into the future; Ensured submission is cohesive and is submitted accurately and timely; Monitored and analyzed execution against the plan; Prepared analysis for deviations; Collected data to aid in the next years submission.
Walter Reed Us Army Civilian Personnel (Detail from Baumholder, Germany)
May 2004-March 2006
6900 Georgia Ave NW
Washington, DC 20307
Position: Administrative Officer
Supervisor: John Schupay
Pay Grade GS-12 0341 202-***-****
Processed Request for personnel actions; attended staff meetings; Served as the hospitals liaison to JC officials and other regulatory agencies; Coordinated surveys with JC officials; Directed the ongoing preparation of the hospital for JC surveys and other regulatory body surveys; In coordination with administration and department managers, planed and implemented an outline of assignments to be completed for an impending JC survey; Met with administration and department managers to ensure assignments were completed, to act on unexpected areas of concern that need correction; Prepared and directed staff members to assess compliance in their individual areas, to point out weak areas that need to be corrected; Planed, coordinated, and conducted JC mock surveys; Responsible for planning and implementing a plan of correction/improvement for survey deficiencies; Represented the hospital to JC when challenging/appealing any survey deficiencies; Maintained administrative control of records and documents related to JC standards and accreditation;
Education
Military Science Baylor University
Additional Information
VALID US TOURIST PASSPORT
VALID OFFICIAL PASSPORT
GOV LICENSE
USAREUR POV LICENSE
STATESIDE POV LICENSE
Tour Coordinator --98th ASG Wurzburg November 1992 to June 1994
Served as the tour coordinator for the 98th ASG; planned and organized tours to Paris, London, Budapest, Holland, Italy, Spain, Euro Disney, Switzerland, Poland Czech Republic and Portugal; worked closely with the (BOSS) Better Opportunities for Single Soldiers Program; assisted in planning of single soldier recreation events; performed assessments with the DCA to assess the need and interest for various programs; independently planned and organized special recreation events in accordance with established policies; required to interact with host nation officials, contractors, and vendors; required to assist with unusual projects.
Appearance and preservation for the City of Aberdeen Sept 1995 to Sept 1999
Served as president of the appearance and preservation committee for City Council for the city of Aberdeen; responsible for planning and organizing special events for the city of Aberdeen such as the Cal Ripken Parade, Christmas Parade and the 4th of July special events;
ensuring that all 250 entries for the parades complied with all rules and regulations set forth by City Council committee; conducted monthly meetings to gather information as well as different ideas from other committee members; ensuring that all food vendors and merchants for the events made proper application for their permits; worked closely with the Aberdeen Proving Ground Base Commander to assure participation from the Armed Forces for all parades especially the Armed Forces Day Parade; responsible for the invitations for the political figures such as the Governor of Maryland.
DA CERTIFIED EEO COUNSELOR
3rd Infantry Division
Budget Formulation course
Budget Execution course
AWARDS:
DA Command Special Act Award May 1988
DA Command Special Act Award September 1988
DA Command Customer Service Award May 1992
DA Customer Service Award March 1994
Department of Veterans Affairs Special Act Award September 1997
Department of Veterans Affairs special Act Award June 1998
DA Performance Appraisal Award January 2003
DA Performance award Aug 2005
On the spot cash award Sept 2005
DA Performance Appraisal Award February 2007
DA Performance Award June 2009
DA Performance Award for time off June 2009
DA Performance Award January 2010
DA on the spot award January 2010
OTHER INFORMATION:
Toastmasters
President of City of Aberdeen City Council
Appearance and Preservation Committee
Lions Club
Rotary Club
Cover Letter Information
N/A
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