Customer Service Territory Manager
Resume:
Allen L.Bundy
***** ******* ****** - ******, ** *0746
**********@*****.***
Experienced Sales Professional
Pro-active, detail oriented professional offering over twenty years of increasing responsibility in the areas of training, management, sales, marketing, and business development. Extensive diversity and expertise gained in managerial techniques, organizational planning, team building, and P&L management. Personal traits characterized by highly developed inter-personal, analytical, and subordinate development skills, congruent with a consistently demonstrated ability to realize significant contributions to bottom line results.
PROFESSIONAL EXPERIENCE:
MARKETSOURCE- LG HOME ENTERTAIMENT PROGRAM
Alapharetta, Ga.
(07/22) – (04-23)
AREA SALES MANAGER
-Responsible for Sales and Product Training of the complete array of LG
Premium Televisions and Audio Equipment
-Supervising 8 Best Buy Locations in the LA/WEST COVINA Market.
-Keeping Management of Best Buy Locations apprised of Product Launches and Promotions.
-Making sure all Displays and Video/Audio demos were in proper working order.
-Merchandising and Display Placement as well as Placing Promotional Materials
-Driving Sales through Relationships with all Levels of Management and Sales Associates
-Scheduling Weekly, Monthly and Quarterly Trainings as needed and in coordination with New Product Launches.
SALES PARTNERSHIPS INCORPORATED-AMERICAN EXPRESS PROGRAM Broomfield, Co.
(02/20 – (01/22)
QUALITY ASSURANCE AGENT
-Driving American Express engagement within various geographical areas of the
Southern California market.
-Increasing Customer transactions with merchants and customers through marketing/
Pop and Signage such as Shop Small and other Seasonal Promotions
-Apprising Merchants of American Express usage in their local market through reporting
And tracking programs.
-Supporting Merchant Transactions through expedited payment resolution and mitigating
Customer Transaction disputes.
AMS RETAIL SOLUTIONS/SAMSUNG APPLIANCES Mooresville, NC (10/18-08/19)
FIELD MARKETING REPRESENTATIVE
-Calling on 30 Retail Stores in an assigned territory to market and train on various appliances i.e. : Refrigerators, Washers/Dryers, Ranges/Ovens and Dishwashers. Scheduling weekly and bi-weekly visits for purposes of training and assisted selling of appliances.
-Large group and one on one training to as many as 1 to 150
-Responsible for Sales revenue and growth of year over year and quarterly sales goals
-Ensuring complete and total sales knowledge of all RSP’s and Department and Store Mangers as well as District Managers and Regional Managers.
-Merchandising Appliances and facilitating repairs and building displays when required.
LINDSEY FINANCIAL SERVICES Inglewood, CA (7/08-10/18) & (01//82 – 01/04)
SALES REPRESENTATIVE
-Solicits medium to small sized businesses; sells personal tax preparation, financial planning, and insurance. Managed 5 customer service reps and 4 sales reps.
-Handles advertising, client relations supervising, and public relation functions.
Meeting and exceeding client’s expectations on deadlines and quality of services.
-Meeting and exceeding Sales Quota through Heavy Cold Calling and Follow Up as well making presentations to decision makers.
LG DIGITAL APPLIANCES Los Angeles, CA (7/06-7/08)
RETAIL TRAINING TERRITORY MANAGER
-Participate in development of training content; present various training sessions ranging from one-on-one to large audiences of as many as 300 clients’ store associates.
-Strategically establishes rapport with general managers and department heads in order to secure optimum position placement for products at Home Depot, Best Buy, and Fry’s.
-Consistently exceeds quota requiring 80 store visits per month within the Southern California Coastal Region territory.
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ANGELICA TEXTILE SERVICES, INC. Los Angeles, CA (1/04-02/06)
HOSPITAL ACCOUNT MANAGER
-Liaised between Company and nine major hospitals in managing linen, garments, and dust control items; assured quality of products and delivery of orders when required.
-Consulted with managers and employees concerning cost-savings measures, acted as contact person on all matters; sold products to the hospitals and satellite facilities.
-Prepared monthly utilization reports to upper management; conducted linen committee meetings and linen awareness days designed to decrease waste.
EDUCATION
-A.A. Accounting, Sacramento City College
-Proficient using MS Office, Word, Excel, PowerPoint, Outlook
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