Alyssa Crouch
Hyattsville, MD ****1
**********@*****.***
SKILLS
Critical thinking and problem solving
Computer skills
Answering phones
Telephone and email etiquette
Decision making
Ability to work in a team
Ability to work under pressure
Fast learner
Adaptability
Ability to multitask
Creativity
Effective communication skills
Emotional awareness
Verbal and written communication
EXPERIENCE
Oxford House, Inc, Silver Spring, MD - Volunteer.
September 2019 - May 2021.
● Performed a wide range of administrative, analytical and support duties and functions relating to various aspects of organization.
● Established measurable goals for outputs.
● Adapted to people's needs in order to make clear and constructive decisions.
● Collaborated with teammates to develop company guidelines, procedures and policies.
● Demonstrated awareness, understanding and skills necessary to work in a diverse environment.
● Worked on multiple projects simultaneously in a fast-paced environment. Recreational Equipment Incorporated - Retail Sales Specialist June 2022 - Current
● Helped customers with a wide range of circumstances and gave solutions.
● Multi-tasked in a fast paced setting on multiple occasions.
● Problem-solved to improve communication, efficacy in product sales and visual merchandising.
● Communicated easily and performed emotional intelligence and understanding necessary for a diverse environment.
● Memorized product knowledge and able to help curate a unique experience for a customer.
EDUCATION
Richard Montgomery High School - Currently enrolled. September 2019 - Present.
GPA is currently 3.83 weighted.
I have been through all levels of schooling, and my grades keep steady throughout the semesters.
Graduating in Spring of 2023.