Data Entry Access Specialist
Resume:
Cruz Salazar
Front Deck Associate
CAREER OBIECTIVE
Oriented with ethics and skills of a professional customer service personnel, receptionist skills, cashier, bilingual English/Spanish
Aiming to leverage my skills to successfully fill the Front Desk
Associate role at your company.
© *****************@*****.***
Q 2580 N Limestone St Apt 208 Springfield,
OH, 45503
EDUCATION
CLARK STATE COMMUNITY COLLEGE
Springfield, OH
Completed coursework towards Associate in Science (A.S.)
Early Childhood
Education (ECE) (Jan 2015)
SINCLAIR COMMUNITY COLLEGE
GPA: 3.00
Dayton, OH
Completed coursework towards Associate in Science (A.S.)
Medical Office Specialist (an 2015)
ADDITIONAL SKILLS
Bilingual
Sales
Customer Service
EXPERIENCE
TAX PREPARER
HRBlock, Springfield, OH/ Sep 2021 - Present
Prepared and assisted in preparing simple to complex tax returns for individuals and small businesses.
Consulted tax law handbooks and bulletins to determine procedures for preparation of atypical returns.
Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry
Provided future tax planning to clients.
Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax
returns
Computed taxes owed and overpaid, using adding machines and personal computers and complete entries on forms, following tax form instructions and tax tables.
• Calculated form preparation fees according to return complexity and processing time required.
Obtained additional information on taxable income and deductible expenses and allowances.
• Used all appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
Furnished taxpayers with sufficient information and advice to ensure correct tax form completion.
• Worked with coworkers to complete tasks.
PATIENT ACCESS SPECIALIST
Springfield Regional Medical Center, Springfield, OH / Apr 2016
- Jul 2021
Explained policies, procedures and services to patients using medical and administrative knowledge
Investigated and directed patient inquiries and complaints to appropriate medical staff members and followed up to ensure satisfactory resolution.
Read current literature, talked with colleagues, continued education, or participated in professional organizations or conferences to keep abreast of developments in field.
Identified and shared research, recommendations, and other information regarding legal liabilities, risk management, and quality of care.
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