Mariana Pulido

Athens, GA ***** 860-***-**** adxebr@r.postjobfree.com www.linkedin.com/in/marianapulido

EDUCATION

The University of Georgia, Terry College of Business, Athens, GA May 2024

BBA - Management Information Systems & International Business; Information Security Emphasis/Concentration

Overall GPA: 3.54/4.00

Zell Miller Scholarship Recipient (Full Tuition).

RELEVANT COURSEWORK: Interpersonal Communication, Microeconomics, Macroeconomics, Principles of Marketing, Business Management, Business Process Management, Computer Programming in Business, Management Information Systems Technology, Applied Statistics and Data Analysis for Business

SKILLS

Interpersonal communication, Adaptability, Time management, Scheduling, Active listening, Attention to detail, Microsoft Office (including advanced functions in Excel), Fluent Spanish speaker/writer.

CUSTOMER SERVICE EXPERIENCE

Mama’s Boy Restaurant, Front of House Staff/Server, Athens, GA October 2022 – April 2023

Accommodate up to 150 guests per shift, providing excellent customer service and ensuring all meals are delivered on time.

Anticipate restaurant needs by restocking inventory, maintaining cleanliness, and promoting efficiency in operations.

Trained as a server, barista, and counter-service employee to be a dynamic co-worker and collaborate with others when needed.

Handle the restaurant’s payment transactions with accuracy and time-effectiveness.

Neighborhood Cinema Group (NCG Cinemas), Theater Attendant, Acworth, GA June 2021 - August 2021

Courteously attended to 300+ guests per shift in a fast-paced, time-intense environment.

Successfully and consistently upsold concessions and special promotions.

Trained 3+ new employees each month on business operations and offered constructive feedback.

Sold and collected admission tickets from guests, examining tickets to verify authenticity using criteria such as color and date issued.

OTHER PROFESSIONAL EXPERIENCE

Assurant, Data Analytics Intern (Full-Time), Atlanta, GA May 2022 – August 2022

Developed a prototype in Excel, tracking variables such as capacity utilization, project hours, and project size, which allowed the company to compare productivity across job titles.

Presented the Excel prototype and data visualizations created in Power BI to a panel of company executives. Presentation demonstrated correlation between job title and productivity and provided suggestions for future business decision-making.

Attended meetings and workshops with company executives and fellow interns to learn about CRISP-DM Milestones (data analysis process), Six Sigma (error analysis process), and the company’s mission.

Collaborated with the Vice President of Business Integration & Strategy to report on updates for the project and discuss workarounds for obstacles such as corrupted files, large untidy datasets, confounding variables, and contradictory datasets.

ACADEMIC PROJECTS

Data Management & Analytics (MIST4610): Database Creation Project Fall 2022

Created a data model in SQL with 11 entities and 14 relationships based on a Superbowl dataset assigned by the professor.

Forward engineered the data model to create the physical database and uploaded the data from the assigned dataset.

Wrote a series of original complex queries in SQL answering relevant questions to convince a hypothetical client that further investment in the database system would support strategic, lucrative business decision-making.

Management Information Systems (MIST2090): Mobile Application Design Document Fall 2021

Spearheaded 4 students to conduct market research and develop a startup business plan for a new mobile application designed to allow users to compare prices of items at their local grocery stores.

Used software development lifecycle methodology (creation of a Business Model Canvas, Business Model Canvas, Business Process & Notation Model, and Work Breakdown Structure) to plan the development of the project.

Compiled design wireframes for presentation to potential investors.

CAMPUS INVOLVEMENT: Kappa Delta Sorority: Diversity Equity & Inclusion Advocate and Member August 2020 - Present

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