Customer Service Sales Agent

Alan Bartolozzi

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Secaucus, NJ **094

201-***-****

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EDUCATION

Saint Peter’s College, Jersey City, NJ - B.S. in Business Management, 1974 EXPERIENCE

Sales Agent, Outreach Calling, Bloomfield, NJ — 2016 - current Responsible for outgoing sales calls, approximately 250 calls per day. Mainly collecting donations for various service charities.

Florist Assistant, Petolino Florist, Newark, NJ — 2013-2015 Assisted florist in daily store responsibilities, i.e. cutting and preparing flowers, picking up new shipments, cleaning store, arranging store products, and store clean-up at closing. Also responsible for floral deliveries within a 15 mile radius of Newark and surrounding areas.

Telemarketer, Metro Marketing, Howell, NJ — 2012-2013 Handled outgoing sales calls for PSE&G Worry Free Program for public household products needing repair insurance, i.e. refrigerators and air conditioners. Handled approximately 250-300 calls daily and had one of the highest sales to call ratios. Also, sold car warranties with cold calling in addition to magazine renewals.

Sales Agent, Prudent Publishing, Ridgefield Park, NJ — 7/2010-12/2010 Customer services agent handing incoming Christmas Card orders. Handled 150-200 calls per day at times. Responsible for processing orders in the computer and totaling and categorizing daily orders. Also, handled customer complaints.

• Additionally, I have over 40 years of customer service experience, be it in person or on the phone. I enjoy talking to customers, helping them, and resolving any issues that may present themselves.