Phlebotomist Facilities Maintenance
Resume:
ANAI
SAI
*****.****@*****.***
Los Angeles, CA 90018
Dependable Phlebotomist possessing strong operational knowledge of MS Office Suite, office computer hardware and equipment. Bringing expertise in staff hiring and training, personnel management, record keeping and clerical work.
PROFESSIONAL SUMMARY
Urgentmed - Back Office Lead
Santa Monica, CA • 11/2020 - Current
WORK HISTORY
Maintained inventory for back-office supplies, computers and work-stations.
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Developed and implemented office policies by setting up procedures and standards to guide operation of office.
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Supervised team of 7+ clerical staff to guide overall strategic direction of office.
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Prepared schedule for back-office tasks and employees' daily functions.
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Oversaw recruitment of new staff, training and
induction.
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Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
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Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
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Documented vital signs and health history for patients in clinic and hospital environments.
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Promoted office efficiency, coordinating charts,
completing insurance forms and helping patients with diverse needs.
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Precepted newly hired medical assistants to train each on office procedures and important tasks.
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Audited samples and refrigerated medications to verify freshness and remove any expired packages.
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Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and
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SKILLS
• Complex Problem Solving
Handling Customer
Complaints
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• Coaching and Mentoring
• Inventory Oversight
• Honesty and Integrity
• Research and Analysis
• Facilities Maintenance
Verbal and Written
Communication
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• Microsoft Office
• Attention to Detail
• Spanish Fluency
Documentation and
Recordkeeping
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West Los Angeles College
Culver City, CA • Expected in
06/2023
No Degree: Nursing
Foshay Learning Center
Los Angeles, CA • 06/2018
High School Diploma
EDUCATION
CERTIFICATIONS
Licensed Phlebotomist -
9/22/2021-9/22/2023
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CPR Certified - 6/30/2016-
3/9/2023
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patient rooms.
Assisted physicians and nurses with clinical procedures following safe practices.
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Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
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Directed patients to exam rooms, fielded questions and prepared for physician examinations.
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Called and faxed pharmacies to submit prescriptions and refills.
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Sanitized, restocked and organized exam rooms and
medical equipment.
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Assisted with routine checks and diagnostic testing by collecting and processing specimens.
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Collected and documented patient medical information such as blood pressure and weight.
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Spanish
Native or Bilingual
LANGUAGES
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