Costumer Service Truck Driver
Resume:
Devantae Whitley
Fresno, CA *****
********@*****.***
Security Guard – Advise employees in handling problems or resolving complaints from customers tenants, detainees or other persons
Case Management – With an emphasis on Career Advising/Client Needs Assessment
Computer Skills - All versions of Microsoft Word, PowerPoint, and Outlook, Google Doc.
Coordinating and Logistics – Helping company's strive for a better operation or improvement future by providing needs assessment, evaluating working conditions and providing services in a timely manner
Work Experience
Regional Truck Driver
Western Express - Fontana, CA
December 2022 to Present
Dry van and refer trailers 5 months
Loss Prevention Supervisor
Kohl's - Fresno, CA
January 2018 to December 2022
Loss Prevention train Boost - Assess risk factors and address accordingly but open-ended conversations using Informational Interviewing skills and techniques
Reentry Managing, and monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures
Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches
Conduct day to day Case Management ensuring proper documentation Asset Protection
GAP Emeryville/Sac - CA.
January 2017 to December 2018
Preform covert surveillance of areas susceptible to loss such loading docks, distribution centers, or warehouse
Recommend methods to reduce potential financial fraud loss
Conduct store audits to identify problem areas or procedural deficiencies
Train established personnel in loss prevention activities Costumer Service Alorica INC - Fresno, CA
January 2014 to December 2017
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
Maintained a caseload of up to 70 cases while conducting follow-ups and intensive case management
Assess clients’ abilities, interests, and personality characteristics using personal/professional assessments, records, or other professional resources Education
High school Diploma
McLane High School - Fresno, CA
Skills
• - All versions of Microsoft Word, PowerPoint, and Outlook, Google Doc.
• Coordinating and Logistics
• Helping company's strive for a better operation or improvement future by providing needs assessment, evaluating working conditions and providing services in a timely manner
Contact this candidate