LACHELLE NORTON
www.linkedin.com/in/lachelle-norton;
**************@*****.***
OBJECTIVE – Highly driven recent business school graduate seeking a full-time position in business administration where I can lead my knowledge of communication analytics to help your organization improve profitability.
EDUCATION
Associates of applied science degree Business Administration
Ivy Tech Community College. Indianapolis
May 2023
Major: Business Administration
Minor: Management
Related course work: Personnel management, business management, business ethics, business law, macroeconomics, statistics, marketing, and sales.
Communication Skills for Business certificate
SKILLS & ABILITIES
Management
Process Documentation & Records Management
Community Integration
Medical Office Administration
Behavioral Management
Certified Nursing Assistant
Care plan assessment
Social Connections
Served as a member “Pass the Torch” empowering woman.
Indianapolis Police Department, victim assistance member
The National Society of Leadership and Success
Communication
Strong written and verbal communication –Plan, develop, and implement individual program plans and implemented existing plan for effective communication.
EXPERIENCE
Bureau of Motor Vehicles
Carmel, Indiana
Customer Service Representative
Responsible for inputting correct and accurate information and serving Hoosiers by providing the best-in-class driver and vehicle service in a timely matter.
Answer questions and provide guidance. Checking transactions to ensure accuracy, timeliness, and proper accounting.
April 2023-Present
Senior Home Companions Indianapolis, Indiana
Caregiver
December 2012-2023
Responsible for gathering dietary information, assisted with feeding, bathing, and monitored intake to help patients achieve nutritional wellness goals.
Work to improve patients’ lives through effective and compassionate care.
Heartland Residential Services Indianapolis, Indiana
Development Inter
July 2009-2012
Assisted and provided quality service to individuals with special needs.
Established a new prospective client relationship to grow and expand the foundation of learning skills daily.