Sales Associate Customer Service
Resume:
Sarah Ward
********@*******.***
I graduated with my diploma in business administration and I have worked in that field for several years and I have also worked over 10 years in the customer service industry. I am currently working part-time bookkeeping for a small business.
Personal Details
Highest Level of Education: DCS / DEC
Work Experience
Sales Associate
Inglis Jewelry - Riverview, NB
Present
Guest Experience Coordinator
Rehab 1 - Moncton, NB
Present
Patient Care Coordinator
pt Health - Moncton, NB
October 2021 to January 2022
• Schedule appointments
• Billing insurance companies
• Dealing with claims
• Payroll
• Held a high level of Confidentiality
Sales Associate
Swarovski - Moncton, NB
September 2021 to January 2022
Waitress
Cinta Ria - Moncton, NB
October 2015 to September 2021
• Processed orders and payments using POS system terminals and registers.
• Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables.
• Kept cash drawer balanced by carefully calculating and verifying orders.
• Set and bussed tables as needed, maintaining sanitation standards.
• Stocked server areas with supplies throughout shift.
• Supported cleanliness targets by addressing dining room, bathrooms, and other areas during and at end of each shift.
• Worked in a fast-paced environment, handled multiple priorities and managed the floor alone during peak hours.
Dispatcher/Customer Service
LKQ Corporation - Moncton, NB
December 2017 to June 2018
• Promoted efficient and accurate service through effective dispatch board, prioritization.
• Communicated with drivers to provide assignments or exchange information. Logged the location and driver details in dispatch logs and databases.
• Monitored the mapping system and dispatched accordingly, including confirmation of special instructions.
• Relayed work orders, messages, and information to or from work crews, supervisors, and field inspectors, using telephones or two-way radios.
• Tracked all field teams by maintaining open communication.
• Took care of all the freight charges.
• Managed the expense folder.
Sales Associate/Assistant Manager
Payless Shoe Source - Moncton, NB
2008 to 2013
• Captured consistent customer sales with friendly, knowledgeable support.
• Kept store shelves, racks and bins presentable with frequent resets.
• Drove sales success by building displays and merchandising attractive arrangements.
• Verified prices and sales promotions to answer customer questions and drive sales.
• Organized and restocked department aisles to maintain product accessibility and positive appearance.
• Inputted the payroll.
• Created the schedule.
• In charge of the bank deposits.
• Reports Weekly
• KP Knowledge
Education
DCS / DEC in Administrative specialist
Eastern College
Skills
• JANE
• Dispatching
• Sage 50
• Payroll
• Organizational Skills
• Powerpoint
• MS Office
• Word
• Outlook
• Medical Scheduling
• PC Law
• Medical Records
• Medical Office Experience
• Office Administration (1 year)
• Medical Billing (Less than 1 year)
• Insurance Verification
• Accounts Payable
• Bookkeeping
• Sales Support
• Accounts Receivable
• POS
Additional Information
• 10+ years in Customer
service
• Payroll and basic bookkeeping
• Maintaining client records
• Registrations
• Responsible for billing of payments
• Scheduling
• Maintained store goals
• Ability to work with
minimal supervision
• Multitasker
• Dependability
College Internship- Law firm
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