Teerra McBride
Supervisor, Customer Service,Customer Representative
Atlanta, GA 30305
*******@*****.***
My optimal goal is to assist as many people as possible and reassure them it's not just a job to me It's something I love doing. To give excellent customer service no matter where I'm at or doing. To be able to answer questions and be able to respond under complete control no matter the circumstances. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Representative
State Farm Agency - Atlanta, GA
May 2020 to December 2022
Give excellent customer service, and take payments by phone or in person in the office. Assist with any needs and check voicemails and emails on a daily. Also to call and receive payments that are past due. My job would consist of being an expert over the phone, confident and control. Supervisor
American Airlines Admirals club - Atlanta, GA
January 2017 to November 2020
The typical job description would be making work schedules for all employees bi-weekly. Putting in orders and verifying all information in the system. Training all new hires and assisting all employees. Giving excellent customer service and greeting 5-star members entering the lounge. Supervisor
Shellis Management Services, Inc. - Atlanta, GA
May 2015 to January 2017
I was responsible for being the open person, 5 days out the week running my own store, stocking all merchandise, and making sure things are full but not overflowing. Giving great customer service at all times. And making sure the store was well-kept and highly maintenance. Skills Used
Excellent customer service. Independency, retail, and cashiering Assistant
Fulton County DFCS Administration Office - Atlanta, GA March 2011 to March 2012
My responsibility was filing papers, checking and clearing all voice messages. Keeping office clean and neat at all times, and giving great customer service. Education
High school or equivalent in High School Diploma
Continental Academy - Miramar, FL
2013 to 2013
Business Management
Iverson - Atlanta, GA
2010 to 2011
Skills
• Sales
• Customer Service
• Retail
• Microsoft Office
• Cash Handling
• Management
• Microsoft Word
• Business Management
• Serving Experience
• Residential Cleaning
• Host/Hostess
• POS
• Retail Sales
• Customer service
Certifications and Licenses
Bartender License
Food Handler Certification
Assessments
Management & Leadership Skills: Impact & Influence — Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Front Desk Agent (Hotel) — Expert
July 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert
Cleaner Fit — Proficient
July 2020
Measures the traits that are important for successful cleaners Full results: Proficient
Work Motivation — Expert
July 2020
Level of motivation and discipline applied toward work Full results: Expert
Customer Focus & Orientation — Proficient
July 2020
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Expert
July 2020
Level of motivation and discipline applied toward work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.