Tina Louise Brooks-Tuffour

**** ***** **** ***** *********, NC 28213 980-***-**** adxe7h@r.postjobfree.com

Objective

Very goal oriented, dependable, fast learner and flexible. Demonstrated history of producing accurate, timely and organized. Work well with others and enjoy a new challenge. Consider myself to be an asset to any position.

Summary

Dedicated, service-focused professional seeking to elevate my skills in the healthcare field or leadership or quality field.

Highly motivated to launch Physician career. Reliable worker with the ability to quickly learn new concepts and skills.

Current on all immunizations (including tuberculosis and hepatitis B).

Education

KAPLAN COLLEGE CHARLOTTE, NORTH CAROLINA

Medical Assistant (Graduated September 2011)

Awarded for Perfect Attendance and Deans list (GPA 4.0)

Certified upon completion of RMA in 2011

GASTON COLLEGE DALLAS, NORTH CAROLINA

A.S. Early Childhood Education

Certified upon completion of degree program in 1995. Enrolled in elective classes in basic computer and data entry.

CPCC/ CHARLOTTE PIEDMONT COMMUNITY COLLEGE CHARLOTTE, NORTH CAROLINA

Enrolled in Medical Assistant program. Completed classes in: Math Fundamentals, Algebra 1 & 2, and also Medical Terminology 1.

Skills & Abilities & Qualifications

Highly motivated self-starter with a positive take charge attitude

Proactive, team oriented, and excellent multi-tasker

Measure & record vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients’ charts

Prepare x-ray, electrocardiograph (EKG), and the other equipment to administer routine diagnostic test or call medical facility or department to schedule patients for tests

Maintain a strong working knowledge of medical terminology and ICD-9/ CPT coding

Perform and Record patient vital signs, Chief Complaints

Prepare patients for medical tests and examinations

Inventory of Medical Supplies and sterilizing instruments

Phlebotomy and collection of other lab specimens

Knowledge of Pharmaceutical Drugs

Patient education, Wound care, Administering mediations with physicians authorizations

Disposing of biohazard waste according to OSHA standards/ Practicing OSHA safety standards

WORK EXPERIENCE

Onsite Health- Kings Mountain, NC and surrounding areas

Independent Contractor-Medical Assistant/ Patient Coordinator 2011-present

(Providing quality medical care to our military personnel)

Required to perform following duties: check in/ out patients, medical documentation, draw blood, give vaccines, take vital signs, perform both near and far visual acuity tests, take height and weight, as well as being flexible and willing to learn new skills and assist with other duties.

WORK EXPERIENCE

Externship Site- Davita- Charlotte, NC

Medical Assistant 2011

Set-up machines

Clean machines

Strip machines

Disposed of biohazard materials

Inspection of dialyzers

Draw heparin or lidocaine

Give saline

Give oxygen

Pack for next day

Make bicarb

Water checks/ chlorine checks

Phoenix meter checks and cleaning

Making bleach (1:100 & 1:10)

Initiate treatment

Terminate treatment

Removing needles

Taping after needles removed

Answering machine alarms

Stock supplies

Patient transfers

Perform patient assessments

Documentation of patient assessments

Experience in scheduling and posting appointments

Experience with Electronic Medical Records

Ability in maintaining insurance claim forms

Calling prescriptions to pharmacy for physician

Assists the doctor with examinations

Assists in lab/x-ray procedures under supervision on radiologist

Kept rooms & office stocked with adequate medical supplies

Able to sterilize equipment

Able to apply and remove cast upon request of physician

Experience in removal of sutures and staples

Prepare injections upon request of Physician

Clerical duties also performed

American Red Cross

Certified in Cardiopulmonary Resuscitation, First Aid, Blood borne Pathogens, and Occupational Safety.

MediSoft (Certified)

WORK EXPERIENCE

Stanley Black & Decker Fort Mill, SC 1999-2017

Trained in Hazardous Materials, Material Safety Data Sheets, Workplace Standards, Statistical Process Control. ISO14001, 3Q2010 and Lockout/ Tagout Procedures.

UPS & Stretch Operator

Ups scanning of labels, organizing packages, Bundler, Sorter, making sure packages have correct labels and packing slips.

Also trained and functional Stretch Operator.

Trained and functional on CRT and RDT.

Also was a backup lead in UPS.

Also proficient in the duties in Specials Department. Also certified on sit down fork lift and walkie rider.

Administrative Returns Forklift Driver since 11/18/02 to 10/2013

Duties as a certified (electrical cart, sit-down, reach stand up and dock stocker) Forklift Driver:

To take pallets to their designated areas ranging from ADMIN. To DC. Also to unload and load trucks. Staging pallet locations for stock and retrieval. Using various stretch machines. Also using: Access, WMS, SAP, RDT, CRT, Word, Excel, and Easy label daily. Very familiar with all products on CAPO, DC and Accessory Divisions.

Duties as an Administrative Receiver since 11/18/02 to 10/2013

As a former receiver of six to start out, I trained each receiver. I was cited for my team ship and leadership capabilities. Every return has to pass by the receivers before the rework process begins. As each product is looked at, it has to be checked for damage (ranging from good, broke, used and wet). It is also checked for correct quantities. It is then sorted into different bins or pallets. Correct credit is given to each customer with a special barcode or STO/ RGA number using the SAP system. Occasionally reboxing products for return to the DC.

Duties as a Team Leader October 2013- May 2017

Assigned bench operators, fork lift drivers and receivers daily duties. Train or assign new associates in each area. Charted and organized inventory and damage quantities. Made spreadsheets. Made BOL’s, called in truck pickups, arranged and scheduled delivery pickups or offloads via phone or email. Organize racks, receiving lanes and assign daily. Unload and load LTL /freight trucks. Match, sign freight bills and issue gate passes. Do daily inventory and audit reports. Attend and lead team management meetings daily. Promote safety and give any new information to team daily. Do trouble shooting on computer system DASHBOARD for receivers and bench operators. Also research daily inventory issues. Also using: Outlook, Access, Skype, WMS, SAP, RDT, CRT, DI, Word, Excel, Power Point Label Matrix and Easy label daily.

*Cited for training other associates as a receiver and other areas throughout the DC.

*Cited for Perfect Attendance every year since hire date.

*Also selected to record information and write the job procedures for area for a SIX SIGMA project April-May (2004)

*Selected as well for a Kazien project (February 2017)

*Cross-trained in many areas such as: Receiving, Shipping, Stocking, UPS, Shipping, Q-Lane, Quality, Specials, QA Lab and Repack.

Current Activities

A present member of the CAPO Safety Committee for four years.

A present member also of the ERT Committee for two years.

And presently, on the CAPO Activity Committee for three years.

WORK EXPERIENCE

Chicago Rawhide Division of SKF Gastonia, North Carolina 1997-1999

Trained in Hazardous Materials, Material Safety Data Sheets, Workplace Standards, Statistical Process Control, ISO14001, and Lockout/ Tagout Procedures.

Operate a variety of machines and presses to trim, mold, assemble, and lubricate seals for automotive, aerospace, and industrial applications. Responsible for controlling spray volume of mold lubricants to assure complete bonding of metal and rubber parts in presses. Use comparators and scales to inspect parts in compliance with ISO/QS-9000 standards. Visually perform final product inspections, verify final part count and weighs, and box product for shipment.

WORK EXPERIENCE

Southeastern Credit Bureau Gastonia, North Carolina 1995-1997

Debt Collector

Responsible for collecting consumer debts using the telephone. Set up alternate payment arrangements to meet customer obligations and maintain good credit status. Cited for high volume of auto pays.

Additional Prior Employment

Five years’ experience with several private and church operated child care facilities serving as a student intern and full time employee. Developed lesson plans, conducted classes, and promoted self-help skills programs.

REFERENCES AVAILABLE UPON REQUEST

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