Tina Louise Brooks-Tuffour
**** ***** **** ***** *********, NC 28213 980-***-**** ****.*********@*****.***
Objective
Very goal oriented, dependable, fast learner and flexible. Demonstrated history of producing accurate, timely and organized. Work well with others and enjoy a new challenge. Consider myself to be an asset to any position.
Summary
Dedicated, service-focused professional seeking to elevate my skills in the healthcare field or leadership or quality field.
Highly motivated to launch Physician career. Reliable worker with the ability to quickly learn new concepts and skills.
Current on all immunizations (including tuberculosis and hepatitis B).
Education
KAPLAN COLLEGE CHARLOTTE, NORTH CAROLINA
Medical Assistant (Graduated September 2011)
Awarded for Perfect Attendance and Deans list (GPA 4.0)
Certified upon completion of RMA in 2011
GASTON COLLEGE DALLAS, NORTH CAROLINA
A.S. Early Childhood Education
Certified upon completion of degree program in 1995. Enrolled in elective classes in basic computer and data entry.
CPCC/ CHARLOTTE PIEDMONT COMMUNITY COLLEGE CHARLOTTE, NORTH CAROLINA
Enrolled in Medical Assistant program. Completed classes in: Math Fundamentals, Algebra 1 & 2, and also Medical Terminology 1.
Skills & Abilities & Qualifications
Highly motivated self-starter with a positive take charge attitude
Proactive, team oriented, and excellent multi-tasker
Measure & record vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients’ charts
Prepare x-ray, electrocardiograph (EKG), and the other equipment to administer routine diagnostic test or call medical facility or department to schedule patients for tests
Maintain a strong working knowledge of medical terminology and ICD-9/ CPT coding
Perform and Record patient vital signs, Chief Complaints
Prepare patients for medical tests and examinations
Inventory of Medical Supplies and sterilizing instruments
Phlebotomy and collection of other lab specimens
Knowledge of Pharmaceutical Drugs
Patient education, Wound care, Administering mediations with physicians authorizations
Disposing of biohazard waste according to OSHA standards/ Practicing OSHA safety standards
WORK EXPERIENCE
Onsite Health- Kings Mountain, NC and surrounding areas
Independent Contractor-Medical Assistant/ Patient Coordinator 2011-present
(Providing quality medical care to our military personnel)
Required to perform following duties: check in/ out patients, medical documentation, draw blood, give vaccines, take vital signs, perform both near and far visual acuity tests, take height and weight, as well as being flexible and willing to learn new skills and assist with other duties.
WORK EXPERIENCE
Externship Site- Davita- Charlotte, NC
Medical Assistant 2011
Set-up machines
Clean machines
Strip machines
Disposed of biohazard materials
Inspection of dialyzers
Draw heparin or lidocaine
Give saline
Give oxygen
Pack for next day
Make bicarb
Water checks/ chlorine checks
Phoenix meter checks and cleaning
Making bleach (1:100 & 1:10)
Initiate treatment
Terminate treatment
Removing needles
Taping after needles removed
Answering machine alarms
Stock supplies
Patient transfers
Perform patient assessments
Documentation of patient assessments
Experience in scheduling and posting appointments
Experience with Electronic Medical Records
Ability in maintaining insurance claim forms
Calling prescriptions to pharmacy for physician
Assists the doctor with examinations
Assists in lab/x-ray procedures under supervision on radiologist
Kept rooms & office stocked with adequate medical supplies
Able to sterilize equipment
Able to apply and remove cast upon request of physician
Experience in removal of sutures and staples
Prepare injections upon request of Physician
Clerical duties also performed
American Red Cross
Certified in Cardiopulmonary Resuscitation, First Aid, Blood borne Pathogens, and Occupational Safety.
MediSoft (Certified)
WORK EXPERIENCE
Stanley Black & Decker Fort Mill, SC 1999-2017
Trained in Hazardous Materials, Material Safety Data Sheets, Workplace Standards, Statistical Process Control. ISO14001, 3Q2010 and Lockout/ Tagout Procedures.
UPS & Stretch Operator
Ups scanning of labels, organizing packages, Bundler, Sorter, making sure packages have correct labels and packing slips.
Also trained and functional Stretch Operator.
Trained and functional on CRT and RDT.
Also was a backup lead in UPS.
Also proficient in the duties in Specials Department. Also certified on sit down fork lift and walkie rider.
Administrative Returns Forklift Driver since 11/18/02 to 10/2013
Duties as a certified (electrical cart, sit-down, reach stand up and dock stocker) Forklift Driver:
To take pallets to their designated areas ranging from ADMIN. To DC. Also to unload and load trucks. Staging pallet locations for stock and retrieval. Using various stretch machines. Also using: Access, WMS, SAP, RDT, CRT, Word, Excel, and Easy label daily. Very familiar with all products on CAPO, DC and Accessory Divisions.
Duties as an Administrative Receiver since 11/18/02 to 10/2013
As a former receiver of six to start out, I trained each receiver. I was cited for my team ship and leadership capabilities. Every return has to pass by the receivers before the rework process begins. As each product is looked at, it has to be checked for damage (ranging from good, broke, used and wet). It is also checked for correct quantities. It is then sorted into different bins or pallets. Correct credit is given to each customer with a special barcode or STO/ RGA number using the SAP system. Occasionally reboxing products for return to the DC.
Duties as a Team Leader October 2013- May 2017
Assigned bench operators, fork lift drivers and receivers daily duties. Train or assign new associates in each area. Charted and organized inventory and damage quantities. Made spreadsheets. Made BOL’s, called in truck pickups, arranged and scheduled delivery pickups or offloads via phone or email. Organize racks, receiving lanes and assign daily. Unload and load LTL /freight trucks. Match, sign freight bills and issue gate passes. Do daily inventory and audit reports. Attend and lead team management meetings daily. Promote safety and give any new information to team daily. Do trouble shooting on computer system DASHBOARD for receivers and bench operators. Also research daily inventory issues. Also using: Outlook, Access, Skype, WMS, SAP, RDT, CRT, DI, Word, Excel, Power Point Label Matrix and Easy label daily.
*Cited for training other associates as a receiver and other areas throughout the DC.
*Cited for Perfect Attendance every year since hire date.
*Also selected to record information and write the job procedures for area for a SIX SIGMA project April-May (2004)
*Selected as well for a Kazien project (February 2017)
*Cross-trained in many areas such as: Receiving, Shipping, Stocking, UPS, Shipping, Q-Lane, Quality, Specials, QA Lab and Repack.
Current Activities
A present member of the CAPO Safety Committee for four years.
A present member also of the ERT Committee for two years.
And presently, on the CAPO Activity Committee for three years.
WORK EXPERIENCE
Chicago Rawhide Division of SKF Gastonia, North Carolina 1997-1999
Trained in Hazardous Materials, Material Safety Data Sheets, Workplace Standards, Statistical Process Control, ISO14001, and Lockout/ Tagout Procedures.
Operate a variety of machines and presses to trim, mold, assemble, and lubricate seals for automotive, aerospace, and industrial applications. Responsible for controlling spray volume of mold lubricants to assure complete bonding of metal and rubber parts in presses. Use comparators and scales to inspect parts in compliance with ISO/QS-9000 standards. Visually perform final product inspections, verify final part count and weighs, and box product for shipment.
WORK EXPERIENCE
Southeastern Credit Bureau Gastonia, North Carolina 1995-1997
Debt Collector
Responsible for collecting consumer debts using the telephone. Set up alternate payment arrangements to meet customer obligations and maintain good credit status. Cited for high volume of auto pays.
Additional Prior Employment
Five years’ experience with several private and church operated child care facilities serving as a student intern and full time employee. Developed lesson plans, conducted classes, and promoted self-help skills programs.
REFERENCES AVAILABLE UPON REQUEST