Flooring Installer Customer Service

Richard McMillin

**** * **** ***** **. Phoenix, AZ 85032

602-***-**** **********@*******.***

Education and Credentials

****-**** ****** ***** **** School Bonita, CA

Dual licensed flooring installation: Finishing Touches Flooring, LLC ROC#300458, current and in good standing

Over 30 years experience in the flooring and construction fields

Professional Experience

2019-Present Envision Flooring Phoenix, AZ

Senior Superintendent

•Oversee all projects related to flooring, includes commercial and residential

•Submit detailed and daily reports to supervisor

•Communicate with office staff, builders representatives, and installers to coordinate scheduling and execution of projects

•Manage all field supervisors in field

2015-2019 Finishing Touches Flooring, LLC Phoenix, AZ

Owner/ Operator, ROC#300458

•Flooring installation of all types

•Licensed, bonded, insured for commercial and residential

2014-2015 Creative Design Flooring Scottsdale, AZ

Field Superintendent

•Oversee flooring/ mud work for commercial projects.

•Inspect jobs before, during, and after install.

•Preform repairs and complete punch items.

2012-2014 Wholesale Floors Phoenix, AZ

Field Superintendent

•Oversee flooring/ mud work for commercial projects.

•Inspect jobs before, during, and after they are installed.

2010-2012 Finishing Touches Flooring, LLC Phoenix, AZ

Owner, ROC#K08-267069

•Flooring installation/ repair for all types of flooring; mostly commercial and residential for U.S. Installations Group (USIG) – Phoenix location. USIG is a subcontractor for Home Depot.

1992-2010 (as needed) Brighton Flooring Phoenix, AZ Flooring Installer

•Flooring installation

2008-2009 Southwest Greens Phoenix, AZ

Field Superintendent

•Oversee all artificial grass/ putting green installations

•Manage crews and make sure they were prepared for all jobs

•Clean/ organize entire warehouse (includes company tools, equipment, trucks)

2005-2008 Heritage Interiors/ New Home Interiors Phoenix, AZ

Field Superintendent

•Oversee all flooring installs in million dollar plus homes

•Daily inspections of new installs and customer service repairs

•Manage three (3) field assistants

2003-2005 Ambassador Flooring, Inc.* Phoenix, AZ

Lead Installer/ Foreman

•Assigned and scheduled floor covering installs

•Provide CEO with weekly reports

•Preformed daily inspections of all work completed

2002-2006 (as needed) Custom Floor Covering/

Carpet Patio & Grass Phoenix, AZ

Lead Installer/ Foreman

•Floor covering subcontractor to new home builders

•Managed two (2) crews of four (4) men each

•Installed two to four (2-4) houses a day

1992-2005 Ambassador Flooring, Inc.* Phoenix, AZ

Lead Installer

•Managed all installers

•Managed all customer service installs/ repairs

•Reviewed all field measures

*Ambassador Flooring, Inc. is an affiliation of Home Depot Improvement Stores and is now known as USIG.

Objective

Apply my 30+ years trade experience, knowledge, and customer relations abilities to a team based environment and to promote a better understanding of the flooring trade. A better understanding of the flooring trade promotes quality project outcomes, safer work environments, and better client relations.

Additional Professional Experience

•30+ years of flooring covering installation experience-commercial & residential

•Experience in hiring and managing resources on jobs of all sizes

•Correctly field measure residential/ commercial projects for all flooring types

•Experience in installing and overseeing all mud work installations to include showers, countertops, tubs, etc.

•Experience in all handyman jobs including plumbing, painting, mechanical, etc.

•Hold dual contractor’s license in all types of flooring, specialty is carpet

References available upon request.

Contact this candidate