Data Entry Intake Coordinator
Resume:
Professional Summary
Skills
Experience
LESLIE A. SAMPLE
**** *********** **., ****** ****, TX 77573 281-***-**** ************@*****.*** I am self motivated and customer oriented. Connecting with people is one of my passions. Learning new things daily and gaining experience is a personal goal. I make sure everyone around me is happy. Good attitudes in a work environment is essential to productivity! I am a go getter and definitely not afraid of getting my hands dirty if I need to!
Accounts Receivable data entry
knowledge with Quickbooks
Answer multiple phone lines in a
professional manner
Type an average of 20-30 wpm Great understanding of all office equipment
Experience in making collections
calls
Proficient in balancing checkbooks
and reconciling accounts
Accounts payable skills involving
entering bills, paying bills and
budgeting to pay bills
Great ability to multitask while
maintaining a professional and
friendly attitude
Excellent at managing my task to
time ratio
Administration and Management
Customer service Prioritization
Patient intake Patient documentation
Improve patient care Problem-solving
Coordinate referrals Patient admitting
Clinical data entry Insurance verification
Senior Intake Coordinator 11/2020 to Current
Aftercare Solutions Medical Group – Webster, TX
Worked collaboratively with another Intake coordinator and Nurse Practitioners to anticipate needs of patients.
Scheduled initial intake appointments using Ecw (E Clinical Works). Collected and organized time-sensitive insurance documents and Medical records. Handled incoming calls to collect information and assist with various Patient and Nurse Practitioner requests.
Prepared detailed documentation to facilitate seamless Patient intakes. Evaluated Patient's issues and complaints and developed amicable solutions. Scheduled Nurse Practitioners daily to make visits to Patient's homes. Collected and organized time-sensitive records.
Prepared detailed documentation to facilitate seamless client intakes. Scheduled initial intake appointments using EMR, maintaining balanced schedules with appropriate workloads for personnel.
Developed and optimized schedules to cover expected workloads. Reviewed physical and digital records to identify and correct inaccuracies. Enhanced productivity by training new employees in clerical tasks and office policies.
Documented daily work metrics and reported findings at weekly staff meetings. Resolved customer complaints and answered policy and procedure-related questions.
Received consistently positive client feedback related to service delivery. Online Grocery Pick up 12/2018 to 02/2020
Walmart – League City, TX
Use computerized handheld devices to pick and sort groceries for customers Distribute grocery orders to customers at allotted times using handheld device Cross trained as a cashier, stocker, Down down stock, and new module setups Sr. Patient Financial Services Rep/Collections 07/2016 to 08/2018 Fairbanks Memorial Hospital – Fairbanks, Alaska
Reading collection reports
Compose daily lists of customer collection calls
Reduce Accounts Receivable balances
Process payments
Set up payment plans
Discuss and implement financial assistance
Responds to incoming calls and makes outbound calls as required to resolve billing, payment and accounting issues
Document status on all Probate accounts
Send claims to the Courts through the Probate Master to collect on accounts Deal directly with Cornerstone Credit Services on collection accounts Use systems to document and to provide statistical data, prepares issues list(s) and to communicate with payors accurately
Attended two collection courses from Cornerstone
Determine the level of collections patients are in Research payments, denials, and/or accounts to determine short/over payments, contract discrepancies, incorrect financial classes, internal/external errors Proficient in Excel, Outlook and Microsoft word
In Patient records verification
State of Alaska Certified to determine eligibility for Presumptive Medicaid/Medicaid Sales Advisor 03/2014 to 11/2016
Trademark Screenprinters – Fairbanks, Ak
Create, maintain, and enter information into databases Use and comprehend spreadsheets to create orders
Process cash, checks and/or credit card payments
Collect payments; current and past due balances owed Use computers for various applications such as database management or word processing
Coordinate with staff for due dates and order processing time lines Confer through e-mail, fax and phone with customers for invoicing, proofing and order modification if needed
Teller 04/2013 to 03/2014
First National Bank of Alaska – Fairbanks, Ak
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Receive and count daily inventories of cash, drafts, and travelers' checks. Prepare and verify cashier's checks.
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
Incontinence Supplier and Medicare/Medicade Insurance Billing 05/2008 to 04/2009 Interior Medical Supply – Fairbanks, Ak
Use computers for various applications, such as database management or word processing.
Correspond with insured and/or Physician to obtain information or inform them account status or changes.
Education
References
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
Contact Primary Care Physicians for prescriptions for fulfilling Incontinence Supplies and insurance billing
Secretary 03/2005 to 01/2008
Homestead Pumping and Thawing – North Pole, Ak
Receive and place telephone calls.
Make collection calls
Schedule and make appointments.
Prepare and distribute invoices to bill clients or pay account expenses. Debit, credit, and total accounts on computer spreadsheets and databases using Quickbooks.
Match order forms with invoices, and record the necessary information. Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Store Manager 11/2002 to 08/2003
Burger King – Augusta, Ks
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Inventory stock and reorder when inventory drops to a specified level. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
Enforce safety, health, and security rules.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Establish and implement policies, goals, objectives, and procedures for their department.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
GED: May 1992
North Pole High School - North Pole, Ak
Te'Auna Kimbrough
HR and Office Manager/Supervisor
Kelly Atlee
Public Relations Program Director of Foundation Health Partners
Keryl Porter
PFS Billing Unit Sr. Manager
Jennifer Levi
PFS Supervisor
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