**** ****** **

Mebane NC *****

202-***-****

adxe3q@r.postjobfree.com

STEPHANIE M. WILLIAMS

SUMMARY

Professional Medical Assistant with over 8 years of medical experience and 9 years as a Professional Bus Operator with a Class B CDL and 2 years of retail experience

SKILLS & ABILITIES

Perform EKG, patient billing and coding, vital signs, injections, pre-certifications, ICD, 9/CPT, verified patients insurance, venipuncture, filing, patient referrals, injections, maintain medical supplies and order supplies. Assisted Physician, made bank deposits, collected co-pays, trained medical assistants, students and new employees, greeted patients, guests and vendors and other office duties such as faxing, Xeroxing documents, conducted prescription refills with authorization from physician, review patients accounts, assisted patients, review EOB’s, scheduled all biomedical pick-ups, called for authorization of psychiatric patients.

Pre-trip bus inspections, document pre-trip findings, prepare and submit incident and accident reports, collect fares, validated passes and identification cards, provided schedules, route and fare information, operate wheelchair lifts and compiled with ADA.

Pre-trip armored vehicles, fill out VCR for trucks, routed drivers sheet, load and unload coins, guard messenger

Take vital signs to detect deviations from normal to assess condition of patients. Collect whole blood, prepare equipment prior to and after donations, setup and break down mobile drives, load vehicles, maintain donor confidentiality maintain record of donor and unit of blood, strip and log whole blood units, Pack platelets and plasma and tubes, Schedule appointments

prepare bags and draw blood, collect sample tubs and records for transport, register and interview donors, and provide excellent customer service.

Provides leadership, instruction and guidance to the collection staff during blood drives or at branches. Performs phlebotomy and collection procedures and processes related to the collection of blood and/or blood components from donors. Monitors deferrals and performance to identify training needs or equipment issues. Ensures excellent customer service and professionalism towards all customers including communication to Donor Recruitment staff regarding issues and concerns on blood drives. If assigned to mobiles, drives a bloodmobile and other collection vehicles, as assigned to and from collection sites.

EXPERIENCE

AMERICAN RED CROSS, DURHAM,NC

Collection Specialists II, 2021-Present

ONE BLOOD, CHARLOTTE, NC

Donor Service Specialist

Phlebotomist Team Leader, 2017–2021

LOOMIS, Charlotte, NC

Armored Car Driver

2017-2017

WASHINGTON AREA METROPOLITAN TRANSIT AUTHORITY, Washington, D.C.

Transit Operator, 2007-2017

T & T Healthcare, College Park, Maryland

Senior Medical Assistant/Office Manager, 2002-2007

DR. V. PATRICK MAHAT, Washington, D.C.

Medical Receptionist, 2001

EDUCATION

SANZ SCHOOL, WASHINGTON, D.C

Medical Assistant Program, Certificate, 2002

REFERENCES

Adrienne Colston, Physician Assistant, Dallas, TX 214-***-****

Paul Hobbs, Operations Manager, WAMTA, 202-***-****

Carolyn Allen, Practice Manager, Friendship Psychiatric, 301-***-****

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