Customer Service General Manager
Resume:
Bernadette Giovanni
Grants, NM 87020
*******************@*****.***
To gain experience and to further my career within your company. I believe I can be a very great asset to your company. I'm a hard worker and quick learner; I put a lot of pride and integrity in my work. I'm customer oriented and I multitask with excellent customer service. I would like a job that I can advance in knowing that I have made a difference and receiving the appreciation that I deserve. I want something that will help me to support my children. Work Experience
Store Manager
Allsups Convenience Store
April 2020- July 2022
I started off as a cashier. Worked my way up to MIT then to manager of my own store.
● I did the hiring, firing, and schedules.
● I handled cash flow and deposits. I counted inventory and placed orders.
● I hit my target goals every month with a profit margin that I beat.
● I handled all customer concerns and any employee situations.
● I handled hot foods
● Did all required training.
Assistant General Manager
Petro iron skillet - Milan, NM
June 2017 to January 2019
● I ran shift
● cash flow
● Customer service
● Schedules
● Hiring
● firing ..
SERVER
PETRO-IRON SKILLET
November 2016 to May 2017
CUSTOMER SERVICE
. TOOK ORDERS
. CASH FLOW
. TELEPHONE ORDERS
. SIDE WORK
RGM
Pizza Hut - Milan, NM
November 2014 to February 2015
• Handled everyday operations
• Took Care of cash flow and deposits
• Counted and maintained inventory
• Made schedules on a weekly basis
• Placed and received truck orders
• Managed up to 18 people
• Trained all employees new and old
• Hiring and Firing
• Handled all customer complaints
ASSISTANT MANAGER
PETRO-IRON SKILLET - Grants, NM
May 2014 to November 2014
• Ran Shifts
• Dealt with all customers and employees
• Helped with inventory
• Handled cash flow
RGM
Pizza Hut - Durango, CO
October 2011 to May 2013
• Recently promoted from Grants, NM
• Handled everyday operations
• Took Care of cash flow and deposits
• Counted and maintained inventory
• Made schedules on a weekly basis
• Placed and received truck orders
• Managed up to 18 people
• Trained all employees new and old
• Hiring and Firing
• Handled all customer complaints
General Manager
Pizza Hut - Grants, NM
April 2009 to October 2011
• Orchestrated crew of 25+ people under high pressure and increased sales • Placed and received truck orders
• Handled everyday operations
• Organized schedules on a weekly basis
• Trained all new employees
• Handled cash flow and deposits
• Hired and Fired
• Food Safety Certified
• Handled all customer complaints
Education
Associate in Business Office
References
Juanita Perez 505-***-****
Samantha Segovia-Espinoza 505-***-****
Angie Beltran 505-***-****
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