Data Entry Support Specialist

Heather Hartwig ***** N **rdDr Glendale AZ ***** Cell 602-***-**** *******.********@*****.***

Skills

Customer service Data Entry Prior authorizations

Receptionist Management Billing and coding

Call Center Work From Home Sales

Work Experience

June 2021 - Present Benelynk

Customer Service Specialist

● Work from home position

● Inbound/Outbound calls for United Health Care members

● Update member information

March 2020-Oct 2020 American Home Shield

Customer Support Specialist

● Work from home position

● Inbound/Outbound calls for home warranties

● Assist callers with work orders for repairs

● Take payments for repairs and past due

● Answer home warranty questions and resolve issues May 2019-February 2020 Progressive Leasing

Customer Service

● Assist callers with lease applications

● Take payments and do verifications

October 2018-April 20219 GDIT

Insurance

Level 1 CCO (temp position)

● Answer inbound calls for Marketplace

● Assist callers with choosing health plans

November 2014-Sept 2017 Magellan

Prior Authorizations

● Process prior authorizations.

● Schedule Appointments.

● Attach faxes to patient information

Education

05/2012-04/2013 Kaplan College Medical Billing and Coding

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