Customer Service Assistant Manager
Resume:
LINDA OLGUIN
************@*****.***
I am a detail-oriented person that thrives when it comes to Muiti-tasking. A manager in customer service with over 10 years of experience. I am looking forward to joining a highly motivated group of people.
EXPERIENCE
NOVEMBER 2018 – APRIL 2023
ASSISTANT MANAGER, state farm
Handled calls
Organized and kept customer files
Bank Deposits
Invoicing
Accord forms
SR-1 forms
Claims
BOD- customer bill issues
OSOEZ-the list of underwriting issues we have to work through
Training
Ordered office supplies
JANUARY 2007 – OCTOBER 2018
ASSISTANT MANAGER, Imperial Tree
Payroll
Invoicing
Handled calls
Organized customer files
Bill pay
Organized files for accountant
Ordered office supplies
EDUCATION
EVERGREEN VALLEY COLLEGE
Some classes
WESTMONT HIGH SCHOOL
SKILLS
Speak fluent Spanish
Write in Spanish
Effective workflow management
Exceptional telephone etiquette
Client relations and retention
Staff training
Cash handling
Customer service
Staff management
Conflict resolution techniques
Time management
Process improvement
Personnel training and development
Contact this candidate