Loan Processor Customer Service

EXPERIENCE:

Livingston LLC Houston, TX **/**** -*2/2023

Dispatcher/Traffic Coordinator

Dispatched DO via email, confirmed customs, and freight releases.

Confirmed filing status, addressed status issues and discrepancies.

FTZ Entry filed in AMS.

Air freight customs clearance and entry filed when arrived.

Input all documents from B/L, commercial invoices, and packing list in evolve and uploaded originals into IPRO AND IPRO MAX,

Verified vessel ETA from POL to POA

Mediterranean Shipping Company Houston, TX 11/2013-12/2021

Import Customer Service/Import Docs

Confirmed customs and freight release filing status.

Addressed filing status issues and discrepancies with POL.

Confirmed information on B/L and sent commercial invoices to drayage company.

Confirmed packing list was entered correctly in AMS and manifest.

Sent arrival notices and DG documents to drayage company for pickup.

Sent pickup numbers and DET/DEM invoices to customers and provided per diem quotes and gate fees.

Mayra Loan Processing 10/2009-11/2013

First One Mortgage 3/2006-10/2009

Netco Title 5/2005-8/2006

O F Mortgage 7/1999-6/2005

Loan Processor

Gathered all documents from potential borrowers and entered loan information.

Submitted loans to lenders for quotes and rates.

Reviewed closing documents before sending to title company.

Translated loan documents for Spanish speaking clients.

Closer

Researched real estate titles.

Requested, reviewed, and confirmed closing documents.

Coordinated between customer and mortgage for customer closing schedule.

Registered closing documents in court and notarized documents.

Translated closing documents for Spanish speaking clients.

EDUCATION

James Pace High School

Diploma

SKILLS

Spanish Bilingual (fluent), MS Office (Excel, Word, Outlook)

Marine Tracking System, Evolve, Horizon, Link

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