Data Entry Administrative Assistant
Resume:
Tracy Noah
Independent Contractor/Administrative Asst./ Customer Service
********@*****.***
PHONE
Skills
Customer Success
Customer Support Services
Call Center Services
Data Entry
Filing
Microsoft PowerPoint
Microsoft Office
Adobe (Photoshop)
Microsoft Word
Administrative Functions
Typing
Invoicing
Health Insurance Portability And
Accountability Act (HIPAA)
Compliance
Medical Records
Electronic Medical Record
Telephone Skills
Computer Literacy
Inventory management and orders
Medical Terminology
Mass Emails
Social Media
Project management
Clerical Works
Time Management
Workflow Management
Self-Motivation
Detail Oriented
Organizational Skills
Education
A.S.
Healthcare Administration
University of Phoenix
Work Experience
Independent Contractor/Online Guide
Liveops/current client: Assurance IQ
Jan 2022 - Present
Remote, IL
Currently have one client through Liveops that I am servicing on a parttime basis. I make outbound calls to potential customers that are
interested in a variety of insurances, mainly take on calls for medicare and health insurance consumers. I verify customer information, secure it into our data base, and perform transfers to licensed agents and/or senior agents in that state that the customer resides in. I then disposition all calls accordingly. On a typical work day I typically make approximately 100-150 plus calls.
Administrative Assistant II
Coventry Healthcare- Workman's Compensation
Jul 2007 - Jun 2009 Downers Grove, IL
Department
Data Entry, Nurse Case Manager assistance with their patient communications, mass emails, created and sent out patient appointment letters, claim update, and notification letters, HIPPA compliance, Medical Records, Filing and then was the lead AA II for the Electronic medical record system transition and took our patient files and medical records and entered the data into the new system and also scanned the paper records into the EMR system. I also took on misc. projects helping others with data entry and other tasks.
Store manager/Sales Manager Jul 2001 - Oct 2006
All-American Wireless Authorized Verizon Wireless Agent Darien, IL
I worked as a sales associate for 2 months before being promoted to store manager to the 2 locations the owner had at that time. After about 6 months, we opened one additional location which I was also responsible for. I maintained the inventory for all locations, extensive data entry, completed all employee schedules and payroll, conducted interviews and did all the hiring/letting go of employees, promotional display projects, phone and accessory sales (upgrades and new line contract agreements), customer credit checks, business account management, outbound sales and promotional offers for existing customer database, and traveled between all three locations.
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