Management Specialist Data Coordinator

*** ********* ****** *.*. Mobile 256-***-****

Huntsville, Alabama 35801 E-mail

*************@*****.***

Susan N. Johnson

Career Summary: Increasingly responsible experience in administrative, technical, and management of Quality Safety (QS) Flight and Ground Test. Configuration Management (CM) tasks associated with reviews (Design, Ship Readiness, Hardware Acceptance, etc.), audits (FCA/PCA, subcontractor, internal, etc), change processing, status accounting, technical compliance, subcontract management, flight test, cyber test and ground test. Work up to Flight and Ground Test verifying documentation, developing Test Event Certification (TEC), Certification Data Package (CDP) software and hardware verification and participating in test events either by traveling to site or from home location.

Professional

Experience:

2019 – October 2021 a.i. solutions

Demonstrate strong collaboration and communication skills to foster efficient workflow across multiple parties including government customers, technical staff, and other contractors.

Attend test event planning meetings and technical reviews; provide briefing charts with QSMA status and pertinent due dates for technical documentation.

Provide mission readiness status to senior leadership prior to executive level reviews.

Review Test Objectives (TO) Memo and Approved Test Configuration (ATC) for accuracy and familiarization and attend Test Baseline Working Group (TBWG) meetings to track documentation approval/changes.

Review event Operations Requirements (OR) documents to ensure QSMA workspace, UNET and CNET access and console seating are allocated to deployed members.]

Generate the Test Event Certification (TEC) Planning Checklist to capture concurrence from test event leads outlining the required technical documentation to complete the final TEC package.

Request and review Certification Data Packages (CDPs) documenting test software and hardware configurations from test event participants.

Generate and obtain Responsible Engineer (RE) Statements from mandatory test event participants to document element readiness.

Deploy to various test sites and perform architecture verifications of MDA flight and ground test participants.

Ensure all configuration changes are documented and all notifications of such changes are appropriately channeled per Quality and MDA standards.

Coordinate, analyze and maintain data provided from various sources including personnel, existing data management systems and hard copy deliveries.

Coordinate with element Point of Contact (POC), event leads and TEC signatories to finalize lien agreement.

Generate and maintain the final TEC Package to capture concurrence from test event leads to confirm completion and archival of all technical documentation and certifies formal test execution readiness.

Provide TEC document to the Missile Defense Data Center (MDDC) for official MDA archives.

Coordinate with event Mission Test Director (MTD) and QS leadership to determine beginning of QSQ observation process.

Attend flight test execution training for each event.

Deploy to various, CONUS and OCONUS, test sites to support test event execution.

Perform pre-event verification of flight test on-console documentation and collect signed test director checklists post Dry Run, Dress Rehearsal and Best Estimated Test Date (BETD) events.

Observe and analyze flight and ground test events to ensure test related anomalies, deviations, and non-conformances are properly documented as test observations.

Create flight test event Observation Spreadsheet and associated Pareto chart to document detailed observation information and provide an End of Day report to IETT Members, Event Leads, Office of Primary Responsibility (OPRs), and MRWG board members.

Attend MRWG board meetings and provide recommendation on acceptable root cause analysis, corrective actions and status of the observation.

Provide a flight test Daily Status Report (DSR) during test execution phase to inform leadership and test participants of QSMA activity and observation status.

Create ground test event Observation Spreadsheets, unclassified to document top level observation information and classified to document detailed observation information and provide End of Day report (classified and unclassified) to IETT Members, Event Leads, OPRs, and Failure Review and Corrective Action System (FRACAS) board members.

Prepare final test observation spreadsheet for presentation at the Post Test Observation Review (TOR). Update the spreadsheet as required and send to the FRACAS for operational assessment.

Attend the Post Test Observation Review and provide recommendation on acceptable root cause analysis, corrective actions, and status of the observation.

Attend FRACAS board meetings and provide a briefing chart with QS input if necessary.

Support pre and post-test Joint Analysis Team (JAT) meetings.

Initiate the System Test Observation Tracking System (STOTS) database process for maintaining the status of ground test System Test Observations (STOs)

Coordinate organizational deliverables and log completion in Deliverables Database.

Provide input to End of Week (EOW) and Monthly Significant Accomplishments report.

Review MDA instructional documents, Concept of Operations (CONOPS), Standard Operating Procedures (SOP) and internal staffing actions and provide input for customer consideration.

Research, author, and staff MDA/QSQ SOPs to govern processes.

Complete yearly required training.

Participate in quarterly team building activities

The Boeing Company 1988- 2019

2001 –2019 Ground-Based Midcourse Defense (GMD) Program, Huntsville, Alabama

Flight/Ground Test Lead

Provide CM support as a subject matter expert to Chief Engineer and Flight/Ground Test Director

Review Event H/W and S/W Certification Data Packages

Perform Event Software Audits

Develop variances (Deviations/Waivers) books and present variance details to Senior Executive Leaders

Work all open paper to closure in support of missions

Generate and sign Approval and Clearance Notice for Program Authorization to proceed to flight/ground test

Generate and sign Approval and Clearance Notice for Break of Configuration

CM Support for DD250 to Government

Provide data needed for DD250 of hardware and software

Review and approve DD250 information provided on DD250 forms

Ground Systems (GS) CM Focal

Provided all areas of CM support to the Ground Systems IPT for Launch Support Components (LSC) and Launch Support System (LSS)

Provide support for change management, technical design departures, field engineering changes, drawings/documentation release and all areas related to configuration and data management

Verification of as-designed to as-built hardware during Hardware Acceptance Reviews at supplier facilities

Support the GMD Delivery Process in providing data and CM knowledge to the Build Integrity Concurrence reviews through generation and signoff of the Technical Integrity Concurrence Approval and Clearance Notice prior to shipment of hardware

CM Lean Project Lead

As-designed/As-built (ADAB) verification process from design completion to hardware/software buy-off by QA and reconciliation by CM

Developed detailed task plans supporting implementation plan

Audit of Program tools

GMD Non-Conformance Tracking System (GNTS) and As-designed/As-built database (ADAB)

Developed Detailed task plans for audit of tools

Identified missing/incomplete data

Provide metrics in locating items

Generate and champion Change Request to create new reports in tool

Generate Desk Top Instructions (DI)

Volunteered for a 1-year offsite assignment aboard the GMD Sea-based Radar (SBX-1) vessel -

CM Department Head providing support as an expert in all aspects of CM

Trained SBX -1 crew on various GMD tools including Test and Evaluation Management Database (TEMDB) and eMatrix

Preparation of Engineering Change Packages (ECP)

Facilitate tabletop reviews and buy-in of all SBX processes and procedures

Engineering Releases from Object creation to authorized released documentation in eMatrix (Product Data Management System (PDMS) tool)

Developed Internal CM/DM Processes and Procedures

Maintained all on-board technical documentation

In addition, trained on and manned the Air Surveillance and Weather Radar during test events

Interceptor CM Focal

Provided all areas of CM support to the System Level Interceptor IPT including subsystem levels (PAM/BAM/BS/EKV)

Level I, II and III changes from initialization to implementation and closure

Review and Audits - Certification Package Development

Review and release of documents

Deployment and Sustainment (D&S) /Element Support (ES) CM Focal

Provided all areas of CM support to meet Program CM expectations

Level I, II and III changes, Facility Change Request

Review of Level III documentation within the ES including compiling teams’ comments and working thru to resolution

Temporary Assignment to Boeing Australia Limited (BAL) -

Requested by Program Management to provide expertise to the High Frequency Modernization Program (HFMP) in the implementation of subsystem and system level FCA/PCAs

3-month assignment in Brisbane, Queensland AU

Team of 4 generating FCA/PCA process and supporting documentation

Provided guidance to System Engineers on conduct of FCA/PCAs

Setting up and facilitating the audits

Driving closure of issues

Managing open paper

Developed/maintained configuration management processes and procedures at system and sub-system levels

GMD Configuration Change Management Process, GMD Level III Element Support Control Board, GMD Supplemental Change Commitment Summary (CCS), GMD Approval and Clearance Notices (ACN), Procedure Change Instruction (PCI)

GMD Change Process and Estimating System (CPES) Focal

Review of all changes for completeness – worked with CM IPT Focals and Engineering

Audit and cleanup of GMD CPES data

Worked with CPES Company wide focal to improve tool application

1995 – 2001 International Space Station (ISS) Program, Huntsville, Alabama

Configuration Management Specialist

Configuration Lead for all Configuration audits and supplier activities for the Payload Operations & Utilization Program

Chairperson of all Functional/Physical Configuration Audits and conduct all Readiness Reviews prior to the audit

Rewrote the Guidelines and Procedures for the conduct of FCA/PCA document used on ISS Space Station Program for use on the Payloads Operations & Utilization Program

Developed and implemented the Subcontractor Change Control Commitment (SCCC) Board for processing of Supplier Change Proposals (SCP)

Processed in excess of 5000 SCPs through the SCCC Board

Review all SCPs for submittal and technical compliance

Supported Chief Engineering Pre-board and Program Managers Board

Audit Subcontractors for compliance to CM requirements

1994 – 1995 V-22 Osprey Program, Helicopters Division, Philadelphia, PA

Configuration Management Analyst

Responsible for Subcontractor Configuration Management both Hardware and Software, for the V-22 Osprey Program

Analysis of prime Statement of Work (SOW) to determine applicable CM requirements to be flowed to the V-22 subcontractors

Create, develop, and maintain CM requirements for supplier SOWs

Supported Supplier Design Reviews and conducted Supplier CM audits

Provide CM support to 6 IPTs

Lead over team of functional organizations tailoring Data Requirements (DRs) and updating Subcontractor SOWs

1988 – 1993 International Space Station (ISS) Program, Huntsville, Alabama

Engineering Operations/Data Coordinator

Responsible for activities associated with Subcontractor Configuration on the International Space Station Program

Implemented SSP subcontractor review process by serving as Administrative Team Captain for Subcontractor Design Reviews (PRR/PDR/CDR)

Traveled to all Major Subcontractors for approximately 40 reviews

Developed Data Management Catalogue

Supplier Data Sheets

Supplier Data Requirements Listing

Education: J. C. Calhoun State College in Decatur, AL (1983)

Associate Degree, Applied Science, Computer Science

Graduated Cum Laude

Athens State College in Athens, AL (1993)

Completed Federal Acquisition Regulation and Procurement classes

University of Alabama Huntsville Continued Education

System Engineering Certification (2003)

Principles of Lean Office (2006)

Awards/Honors: Space Flight Awareness Honoree Award for STS–92 October 2000

Multiple Pride @ Boeing Awards

Security Clearance: Secret

Skills: Proficient with Microsoft Office Suite and following Program tools:

CPES, GNTS, TEMDB, EPACS, ACCESS, JDOC, MVT, SDT, TINS, eMatrix, MMICS, IDE/Windchill, and Cloud LMS.

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