Customer Service Procurement Specialist

SAMUEL ESHUN

Address; WS ***-****

Takoradi, Ghana

Phone; 024*******

050*******

E-mail; ************@*****.***

Summary;

Analytical Procurement Specialist with expertise and knowledge in evaluating inventory levels, determine supply and demand, and coordinating logistics including delivering with vendors.

I am a talented ambitious and hardworking individual with broad skills and experience in procurement and supply chain management. I am adept at handling multiple task on a daily basis, working well under pressure and building strong relationships with people to deliver the best results.

Good researcher with excellent judgement looking for a challenging role in a fast-paced environment.

SKILLS:

• Team work and collaboration

• Customer services

• Stocking and replenishment

• Problem resolution

• Time management and decision making

• Communication skills

• Technical skills in Microsoft office

• Clients interview

EXPERIENCE ; STORE OFFICER, From October 2021 -SEPTEMBER 2022

Takoradi Technical University (TTU), Takoradi-Ghana

• Ensuring that proper scheduling, proper record keeping and inventory control are maintained.

• Keeps tracks of information in order to keep businesses and supply chains on schedule.

• Assisted with inventory management by conducting regular cycle counts, stocking taking and product audits.

• Efficiently dealt with changes, delays and unexpected events to ensure customer received product on time.

• Determined proper product storage methods, identification and stock location

• Explained store policies to customer during checkout which resulted in fewer complaints to customer service desk.

• Responded to customer inquires and delivered appropriate information after carefully researching issues.

• Preparing of stores document such as store receipt voucher, stores issue voucher, store tally card and ledger for future references.

• Proper checking of source document such as invoice, receipt, waybill etc. before receiving them.

• Reviewed inventory records, tracked trends and reported on activities to management for use in key decision making.

INSURANCE SALES AGENT; From October 2022 to December 2022,

Vanguard Life Assurance Company, Takoradi-Ghana

Interviewed prospective clients to gather information on financial needs and discuss existing coverage

Unsold products to policyholder and potential new clients.

Responded to inquiries and explained product features and services advantage to potential customers.

Researched and analyzed beneficial insurance and investment options and made recommendations to clients.

Followed up with customer to check on changing needs and propose new offerings.

Coordinated appointment and consultation with clients to identify individuals needs and gain better understanding of financial situation.

EDUCATION AND TRAINING;

• University of Cape Coast (UCC), Cape Coast -Ghana. ( From 2017-2021)

Degree; Bachelor of Commerce (BCOM), Procurement and Supply Chain Management

• Bompeh Senior High Technical School, (BSHTS), Takoradi-Ghana. (From 2013-2016)

Course; Business

• Whindo Assakae Junior High School, Takoradi-Ghana.

PERSONAL DETAILS;

• Date of Birth; 26th October, 1998

• Gender; Male

• Nationality; Ghanaian

• Marital status; Single

• Language known; English, Fante

PROJECT TOPIC;

• Inventory management strategies and operational performance on pharmacy shops in Cape Coast Metropolis.

The objective of the study was to identify the current inventory management

practice, the challenges and the necessary requirement for inventory management.

Supervisor Name; Dr. (Mrs.) Evelyn Yeboah Nyameh

REFERENCES;

• Mr. Mitchell .D. Morvey

Head of Store, TTU

Tel. 024*******

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