Administrative Assistant Executive
Resume:
MASTERS:
School Counseling
Southwest Texas University
San Marcos, TX
Bachelors :
Interdisciplinary Studies
Southwest Texas University
San Marcos, TX
Some College (No Degree):
Texas A&M University
********@*****.***
Temecula, CA 92591
Skills
• Customer Service
• Correspondence and Memos
Reports and Financial
Statements
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• Inquiry Response
• Administrative Support
• Critical Thinking
Travel Arrangement
Coordination
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• Intuit QuickBooks
• Policy Development
• Executive Schedule Management
• Data Research and Compilation
Leadership and People
Development
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• Visitor Greeting
• Meeting Agenda Preparation
• Administrative Oversight
Calendar and Scheduling
Software
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• Supply Ordering
• Video Conferencing Software
Verbal and Written
Communication
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• Document Filing and Retrieval
• Executive Leadership
Education And Training
• Dean's List
To work in a challenging and stimulating environment with opportunity to further enhance my current skills and experience. To contribute towards the achievement of organizational objective by applying my professional skills. Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Collaborative Learning Solutions - Executive Administrative Assistant, CEO, COO
Temecula, CA
12/2018 - 02/2023
KATHRYN DENISE
BYARS
Summary
Experience
Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
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• Obtained signatures for financial documents and internal and external invoices. Handle all inquiries within capacity, arrange “callbacks” to protect boss' time, provide back-up materials for callbacks, assist with responding promptly to correspondence, requests for information, etc
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This would include organizing and schedule meetings and appointments – Managing calendar, preparing agendas, logistics, and materials for meetings, as well as book travel arrangements based on calendar/schedule with accuracy and sufficient travel time
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Assist in the preparation of regularly scheduled reports and contracts with minimum
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• Support with research, drafts, abstracts, collecting and analyzing information Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
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Maintained productive relationships and communication channels across organization.
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Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
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• Coordinated meeting and work schedules for staff teams and executives. Set up meeting and event logistics for senior management and updated calendars.
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• Managed daily invoices, reports and proposals.
Made travel arrangements to provide executives seamless and travel policy- approved business trips.
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• Screened phone calls for executives to instantly identify priority clients and filter College Station, TX
• Dean's List
LUCIA CAPITAL GROUP - EXECUTIVE ASSISTANT, CHAIRMAN San Diego, CA
09/2016 - 12/2018
Lucia Capital Group - Director Of First Impressions San Diego, CA
01/2015 - 12/2018
out spam calls.
Revised and maintained master calendar to coordinate meetings across multiple time zones.
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Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
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• Managed and tracked expenses to meet company budget requirements. Maintained company confidence and protected business operations by keeping sensitive information confidential.
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Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
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• Coordinated meeting and work schedules for staff teams and executives. Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
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Set up meeting and event logistics for senior management and updated calendars.
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Made travel arrangements to provide executives seamless and travel policy- approved business trips.
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• Managed daily invoices, reports and proposals.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
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Revised and maintained master calendar to coordinate meetings across multiple time zones.
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Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
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Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
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• Answered incoming phone calls, routing to appropriate parties throughout office. Welcomed visitors and customers by greeting and answering or directing inquiries.
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• Performed data entry and other administrative tasks to support departments.
• Received parcels, routed mail and opened packages for staff.
• Organized files and spreadsheets to simplify staff access or retrieval. Screened and responded to emails, messages and other correspondence, freeing up senior management.
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• Maintained office supply inventory and placed orders to meet demand.
• Obtained and processed payments from clients for products and services.
• Handled diverse needs for clients in-person, by phone or through email.
• Displayed professional standards at reception desk to impress visitors. Coordinated appointment calendar and balanced schedules to promote optimal productivity.
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Managed office cleaning and sanitizing to comply with infection control protocols.
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BEVMO - Cashier
San Diego, CA
06/2014 - 05/2015
OFFICETEAM - Receptionist
San Diego, CA
07/2014 - 01/2015
Supported office security by following safety procedures and controlling access via reception desk.
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Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
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Greeted customers, answered general questions and directed to appropriate locations.
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Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
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• Scheduled appointments and maintained and updated appointment calendars. Monitored reception area to provide consistently safe, hazard-free environment for customers.
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Protected clients' rights by maintaining confidentiality of personal and financial information.
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Supplied callers with office address and directions, employee email addresses and phone extensions.
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• Scheduled space or equipment for special programs, meetings and conferences.
• Coordinated company events with venues and advised staff of pertinent details. Operated cash register or POS system to receive payment by cash, check and credit card.
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• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change. Delivered high level of customer service to patrons using active listening and engagement skills.
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Helped customers find specific products, answered questions and offered product advice.
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Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Helped with purchases and signed customers up for rewards program.
• Verified customer age requirement for alcohol or tobacco purchases. Tracked company inventories, moved excess stock and arranged products to improve sales.
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• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts. Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
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• Sorted incoming mail and directed to correct personnel each day.
• Greeted and directed visitors to appropriate personnel and answered average of New Braunfels Independent School District - School Counselor New Braunfels, TX
08/2012 - 05/2014
Whitewater Amphitheater - Front Gate/ Facilitator VIP Manager Canyon Lake, TX
04/2008 - 10/2013
25 calls and emails daily.
• Scheduled and confirmed appointments and meetings for management team. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
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Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
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Counseled students regarding variety of social, educational and interpersonal issues.
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Consulted with families and staff to discuss strategies necessary for improved student social and academic performance.
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Established trusting relationship with students and parents to nurture confidence in school counseling process.
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Worked collectively with education professionals to deliver in-school counseling support for identified students.
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Identified at-risk students to provide support for successful academic experience and personal growth.
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Assessed students and proposed behavior management plans to alleviate academic and social problems.
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Monitored students academic progress, mental health and sociability through ongoing individual assessments.
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• Offered counseling services to 400 students.
Followed-up with outside mental health service providers to coordinate in-school support.
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Maintained student records and developed individual education and behavior plans to promote student success.
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Aided students in college and career readiness process, helping with course selection and career assessments.
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Promoted parent and teacher partnerships and communications to support students educational goals.
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• Provided crisis intervention to students dealing with difficult situations at school. Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
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Observed students during classroom activities to evaluate students' performance, behavior and social development.
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• Established and supervised peer-counseling and peer-tutoring programs. Identified cases of abuse, encouraging students or parents to seek assistance from mental health professionals.
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• Delegated work to staff, setting priorities and goals.
• Scheduled and coordinated events and activities.
• Planned programs of events or schedules of activities.
• Communicated with customers to convey information about events or activities.
• Resolved customer complaints regarding worker performance or services New Braunfels Independent School District - School Counselor New Braunfels, TX
08/2000 - 05/2012
ECKERDS - Pharmacy Technician
New Braunfels, TX
rendered.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
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• Trained workers in company procedures or policies. Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
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• Assigned tasks and work hours to staff.
• Interviewed and hired associates to fill staff vacancies.
• Talked to coworkers using computers, radios and other electronic devices. Counseled students regarding variety of social, educational and interpersonal issues.
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Consulted with families and staff to discuss strategies necessary for improved student social and academic performance.
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Established trusting relationship with students and parents to nurture confidence in school counseling process.
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Worked collectively with education professionals to deliver in-school counseling support for identified students.
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Established contacts with employers to create internship and employment opportunities for students.
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Provided disabled students with assistive devices, supportive technology and assistance accessing facilities.
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Identified cases of abuse, encouraging students or parents to seek assistance from mental health professionals.
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Taught classes and presented self-help or information sessions on subjects related to education and career planning.
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Observed students during classroom activities to evaluate students' performance, behavior and social development.
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Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
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Placed students into academically appropriate classes after reviewing data and records.
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Incorporated feedback and coaching from administrative staff to standardize academic and social protocols.
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• Provided crisis intervention to students dealing with difficult situations at school. Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
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Supported teachers and students during Individual Education Plan (IEP) development.
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Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
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Maintained student records and developed individual education and behavior plans to promote student success.
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• Offered counseling services to 300 students.
01/2000 - 09/2004
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
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Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
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Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
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Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
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• Verified prescriptions and drug labels, documents and packages. Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
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• Interpreted and processed medication orders under supervision of pharmacist. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
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Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
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• Prepared prescription transfers to other pharmacies.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Answered telephones to respond to questions or requests.
• Entered prescription information into computer databases.
• Operated cash registers to accept payments from customers. Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
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Cleaned and maintained equipment or work areas according to prescribed methods.
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Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
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• Maintained proper storage and security conditions for drugs.
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