Sharon E. Ferguson
***** *** ***** ***** • Richmond, Texas 77406 •281-***-****
E-mail: ******.********@*****.***
Highly committed leader seeking to obtain a position that will utilize my unique experiences for building and encouraging creativity, and higher-order thinking in a way that meets the public needs.
EDUCATION
Bachelor of Science in Business Management, University of Phoenix, Houston, Texas.
Master of Arts in Human Services, Regent University, Virginia Beach, Virginia
Certification: Teachers of Tomorrow (Intern)
(391) - EC-6: Passed 10/23/2021
(291) - STR: Passed 12/29/2021
(160) - PPR: Passed 12/31/2022
PROFESSIONAL EXPERIENCE
Teacher, Alexander Elementary Alief ISD, Houston, Texas 2022-present
Responsible for instructing students in an elementary school by creating lesson plans, administering praise and constructive criticism, instructing students on subjects such as science, social studies, literature, and math. Create a well-rounded, comprehensive instructional environment.
Outreach Worker, The Harris Center for Mental Health & I.D.D. Services, Houston, TX. 2019-2022
Supervise staff, organize, develop, and present PowerPoints for training purposes. Complete intakes, renewals, and annual assessments, identify needs and resources. Enter PHI data into data-base. Review and audit charts.
Accreditation Specialist, The Harris Center for Mental Health & I.D.D. Services, Houston, TX. 2017-2019
Within 1-1/2yrs, our agency received a 3yr. Certification, and a 3yr Accreditation
Certified Community Behavioral Health Clinic (CCBHC)
Commission on Accreditation for Rehabilitative Facilities (CARF)
Responsible for reviewing accreditation applications, ensure policies and procedures meet standards for accreditation, site audits, department, and program reviews, coordinate mock survey, and provide support to the management teams.
Executive Assistant, The Harris Center for Mental Health & I.D.D Services, Houston, TX. 2012-2017
Uphold the strictest level of confidentiality. Maintain an organized filing system of paper and electronic documents. Assist with special projects, reports, collect and prepare information for meetings with staff. Develop and sustain a level of professionalism among staff. Schedule meetings, appointments, manage travel itineraries and reimbursements. Coordinate executive communications, including taking calls, responding to emails, communicate with Board Members, and transcribe Board Minutes.
Business Office Supervisor, The Harris Center for Mental Health & I.D.D. Services, Houston, TX. 2003-2012 – Supervise staff and manage daily business operations. Generate memos, emails, and reports as needed. Maintain close collaboration with all business office staff, hiring, trainings, terminations, annual evaluations, and monitor all financial performances.
Sr. Administrative Assistant, The Harris Center for Mental Health & I.D.D. Services, Houston, TX. 1999-2003 - Supervised staff, training staff and new hires, plan and coordinate special events, schedule and interview new staff, payroll, travel reimbursements, perform general office duties, manage data base, send e-mails, and write/edit correspondence (reports, letters, memos, etc.)
Office Manager, Northwest Education Center, Houston, TX. 1994 – 1999
Manage front office, enforce HIPAA regulations, and maintain confidentiality, monitor, and maintain office supplies inventory, recruitment, admission process, answered frequently asked questions related to academics, student advising, course scheduling and sequencing. Work with CEO and instructors to maintain and create new processes for providing exceptional service/support to staff, and potential/enrolled students.
Instructor, Professional Development, Northwest Education Center, Houston, TX. 1987 – 1994
In addition to software trainings, students learned problem solving, critical thinking, relationship building, empathy, and how to mentor and coach others in the workplace.
TECHNOLOGY SKILLS
Microsoft Office (Word, Excel, Access, PowerPoint)
Epic
Outlook - Anasazi – Facsimile
Zoom
Google Meets
Anasazi (PHI Database)
Life Size
Outlook 365
Teams
References Upon Request: