Package Handler Customer Service
Resume:
Namitha Jiji
** ******* *****, ***** ****, M*A *K4
*************@*****.***
https://www.linkedin.com/in/namitha-jiji-a4920619b
OBJECTIVE
Seeking an entry-level position in business management that leverages my strong analytical and leadership skills and allows me to apply my academic knowledge and experience to drive organizational growth and success.
SUMMARY OF QUALIFICATION
Strong academic background in business management, with a focus on key concepts such as marketing, accounting, finance, and operations management.
Knowledge of industry trends and best practices, as well as an eagerness to learn and stay up to date with the latest developments in the field.
Excellent knowledge of computer skills such as Word, PowerPoint, Excel, and Outlook.
Able to balance multiple deadlines and assignments and handled pressure situations in a fast-paced atmosphere.
Ability to effectively manage and lead change within an organization.
Proficient to handle multiple languages.
EDUCATION
Global Business Management Graduate Certificate, Honors. 2021-2023
Georgian College, Barrie
Bachelor of Commerce in Accounting and Finance
Madras Christian College, Chennai 2017-2020
WORK EXPERIENCE
Team Lead Rising Ryder, Barrie 2022-2023
Supervised a team of cleaners, ensuring that they met cleaning standards and followed safety procedures.
Trained new staff and conducted performance evaluations of cleaning staff, providing feedback, and coaching to improve their work and performance.
Namitha Jiji
https://www.linkedin.com/in/namitha-jiji-a4920619b
Prepared reports on cleaning activities, including cleaning schedules, inventory, and staff performance.
FedEx Package Handler 2021- 2022
Sorted packages by destination and package type, using handheld scanning devices and conveyor systems to identify and move packages quickly and accurately.
Loaded and unloaded packages from trucks and trailers, using proper lifting and handling techniques to avoid injury and damage to packages.
Collaborated with other package handlers and delivery drivers to ensure timely and accurate delivery of packages.
Novapack, Brampton
Team member
Performing quality control checks on the products.
Labeling and storing items in designated locations within the warehouse.
Filling orders from stock and preparing them for shipment.
Packing and labeling orders for shipment.
Amazon Seller Process Associate 2019-2020
Kochi, Kerala, India
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues through effective, clear, and professional written and oral communication.
Demonstrated excellent time-management skills and the ability to work independently using departmental resources, policies, and procedures.
Delivered great results in terms of productivity and quality, handle first-contact situations with logic and data interpretation abilities, and identify trends to communicate with the right channel.
Online seller
Ur’s Faithfully- Kerala 2018-2020
Managed an online store, creating and maintaining product listings, managing inventory, and processing orders and returns.
Developed and implemented marketing strategies, such as social media campaigns, and analyzed sales data and trends, adjusting pricing and product offerings as needed to maximize profitability.
Sourced and selected products to sell online, negotiating with suppliers, managing inventory levels, and ensuring product quality.
Provided exceptional customer service, including answering inquiries, resolving issues, and managing feedback and reviews.
CO-OP EXPERIENCE
Intern- Federal Bank, Kerala
Welcomed clients and assisted them in using the services of the bank.
Collect money orders and checks to deposit in the bank.
Namitha Jiji
https://www.linkedin.com/in/namitha-jiji-a4920619b
Introduced services of the bank to the customers.
VOLUNTEER EXPERIENCE
Worked as a volunteer in Kerala Flood Relief Team 2018.
CERTIFICATES
Certificate in creating and giving business presentations by Linkedin.
References- available on request.
Contact this candidate