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Customer Service Control Specialist

Location:
Warner Robins, GA
Posted:
May 28, 2023

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Resume:

Sunny Colbert

Jonesboro, GA *****

adxdsc@r.postjobfree.com

678-***-****

Administrative position with focus on Client Relations and Customer Service Authorized to work in the US for any employer

Work Experience

OFFICE MANAGER

BROWN FAMILY DENTISTRY

September 2014 to May 2015

• Handled patient and staff scheduling

• Primary office representative with insurance providers

• Responsible for office compliance with state and local laws

• Ensured compliance with OSHA regulations

• Responsible for weekly reports to the owner on the production and financial progress of the Practice

• Coordinated all staff training

• Direct Liaison with payroll management company

INVENTORY CONTROL SPECIALIST/OFFICE MANAGER

KAY JEWELERS

October 2012 to August 2013

• Maintained records of all inventory (incoming and outgoing)

• Daily office management

• Problem solving for customers

OFFICE MANAGER

BROWN FAMILY DENTISTRY

February 2009 to February 2011

• Handled patient and staff scheduling

• Primary office representative with insurance providers

• Responsible for office compliance with state and local laws

• Responsible for weekly reports to the owner of the progress of the practice

• Human Resources

CENTER DIRECTOR

THE LEARNING CORNER

November 2006 to May 2009

• Handled all office management

• Implemented training courses for center staff

• Implemented curriculum

• Maintained financial reports

• State agency, community and parent liaison

• Supervised staff of 20+ members

CHILD SUPPORT ENFORCEMENT AGENT

GA OFFICE OF CHILD SUPPORT ENFORCEMENT

March 2006 to September 2006

• Completed daily customer service management by interviewing clients in person and via telephone

• Investigated and responded to inquiries and complaints concerning, served as state representative at court hearings

TEACHER

BIBB COUNTY BOARD OF EDUCATION

December 2001 to June 2003

• Facilitated learning in Science, Language Arts, Reading and Georgia History

• Complied with all state and county standards

• Developed after school tutoring programs

Education

BACHELOR OF SCIENCE in SCIENCE AND EDUCATION

FORT VALLEY STATE UNIVERSITY - Fort Valley, GA

December 1994 to June 1998

Skills

Office Management (4 years), Customer Service (8 years), Training (8 years), Inventory Management

(1 year), Executive Support (1 year), Retail Management (1 year), Retail Sales (5 years), Telephone Etiquette (8 years)

Additional Information

SKILLS & ABILITIES

I am a professional with a great background in management and customer service. I have a compilation of technical experience that can serve as a vital asset in any office, business or customer service setting. My interpersonal skills can be of great benefit to any team.



Contact this candidate