Administrative Assistant Customer Service

VERONICA OWENS

**** ******* ****** ***** **, ****3 · 801-***-****

Email · *****.**@*****.***

EXPERIENCE

DATE 2015 - 2021

RETAIL SUPERVISOR, FLYINGJ

As a retail supervisor I would assist with the following tasks

• Ordering inventory for location

• Managed a team of 15 people

• Managed scheduling

• Point of sales

• Problem solving and customer service relations

• Facilitated the training process for new hires

• Set sales goals for the team

• Set customer service levels

• Reached out to vendors for problem and creating a sales DATES 2014-2015

CUSTOMER SERVICE, WEBER COUNTY FAIRGROUNDS

As a retail customer service, I would assist with the following tasks

• Admissions into grounds

• Assited with cash flow

• Reporting any maintenance issues

• Create reports of all customers who came in

DATES 2007 –2014

ADMINISTRATIVE ASSISTANT, APPLEGATE HOMECARE AND HOSPICE As an administrative assistant, I would assist with the following tasks

• Account payable

• Hiring process and paperwork

• Setting up admission for patients

• Customer service relations

• Answered multi line system

• Medical filing

• Created invoices and managed payment

• Medical supplies inventory

• Managed all credentialing for the provider in the facility

• Insurance verification

• Worked with Medicare

2

EDUCATION

YEAR 2006

HIGH SCHOOL DIPLOMA, WASHINGTON HIGH SCHOOL

SKILLS

• Office management

• Accounts payable

• Accounts Receivable

• Bookkeeping

• Microsoft outlook

• Budgeting

• HR skills

• Team management

• Organization

• Sales

References

• Upon Request

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