Service Representative Customer Support
Resume:
Sarah Bailey
Salyersville, KY *****
**********@*****.***
Work Experience
Owner
Milas Glitz&Glam - Royalton, KY
January 2020 to Present
Wholesale retail.
Daily operations.
Owner/managing
Sales
Customer service
Owner/Operator
Baileys Cleaning Service - Royalton, KY
January 2020 to Present
I provide cleaning services for those that need it. Not a company, just myself, trying to do what I can to provide for my family.
Mother and Homemaker
Homemaker - Royalton, KY
December 2018 to Present
I stay home and take care of my almost 2 year old daughter, while trying to better myself for her in anyway possible. Just started school and would love to be able to have some sort of job to be able to provide for her.
Customer Service Representative
GDIT/CSRA/CSC - Barbourville, KY
June 2022 to October 2022
Took inbound phone calls, customer service for immigration. Remote work. Had to leave due to personal, family reasons that was keeping me from doing my best at my job. Customer Support Specialist
Teleperformance - Royalton, KY
June 2021 to September 2021
I work under Well Care through Teleperformance. Provide brokers with the assistance they need and/or fix any problems they are having.
Unfortunately had to leave due to the death of my dad. PVD Driver
UPS - Prestonsburg, KY
November 2020 to January 2021
Drove personal vehicle to deliver packages. Seasonal work. Education
GED in Vocational
Big Sandy Community and Technical College - Prestonsburg, KY September 2020 to Present
Some college in Human Services
Big Sandy Community and Technical College - Prestonsburg, KY September 2020 to Present
Skills
• Caregiving
• Childcare
• Cooking
• Home Care
• Laundry
• Residential Cleaning
• Babysitting
• Computer Skills
• Basic Math
• English
• Experience with Children
• Typing
• Problem solving
• Communication skills (2 years)
• Sales (2 years)
• Customer service (2 years)
• Customer support (1 year)
• Management
• Salesforce
• Negotiation
Languages
• English - Expert
Assessments
Problem Solving — Highly Proficient
September 2020
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Highly Proficient
Office manager — Expert
July 2021
Scheduling and budgeting
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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