*** **** ****** ****

Fayetteville NC *****

954-***-****

adxdq3@r.postjobfree.com

JERRY PAPILLON

OBJECTIVE

: Seeking a position where my management skills and knowledge can be utilized to increase profit, improve staff and positively effects over all business.

SKILLS & ABILITIES

. Enjoy new challenges

. Work great under pressure to meet deadlines

. Great motivator

. Human Resource Seminar

. Operational Procedure training

. Handling Difficult & Demanding Customer

. Leadership Development course

EXPERIENCE

LCI SSSC Fort Bragg– Operation Mgr.

03/18 – Present

. Responsible for all aspects of the daily operation of the store.

. Ordering, Pricing, Merchandising, Inventory integrity, Safety and Cleanliness.

. Responsible in conjunction with the Store Manager for all aspects of the store’s inventory

Management programs including, ordering material, cycle counting, conducting an annual inventory.

. Working negative lists, maintaining and updating Core assortment, Price changes, ETS management, working all related reports, and cleanliness.

. Maintaining a creative visual appearance for end caps, displays, products of the month and seasonal specials.

. Responsible for maintaining 98% on the shelf in stock position.

. Maintain productive relationships with all corporate organizations.

. Accounting and Payroll, information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E-Commerce.

. Customer service, recognition and interface are critical factor to the store’s success.

. Conducts and submits daily and weekly huddle meeting notes.

. Responsible for time card submission and maintenance.

. Demonstrate continued improvements in specific retail goals including, annual sales goals, stock turn, surplus, inventory reduction and inventory integrity goals.

. Communicate effectively both verbally and in writing with employees and corporate management to include the preparation of reviews for manager approval.

. Ordering, receiving, sales reconciliation, delivery coordination, visual merchandising, inventory integrity, personnel administration, and store cleanliness.

TOYSRUS/BABYRUS – Store Mgr.

06/12- 06/17

. Generate revenue by coaching staff on effective prospecting and lead development strategies.

. Monitor employee productivity and optimize procedures to reduce costs.

. Consistently meet exceed gross profit goals.

. Maximized drive time and efficiency by revamping delivery schedules and workloads.

. Increased productivity by 20% while simultaneously reduce head count by 10%.

. Recruiting, selecting, developing and retaining talented team members.

. Insuring freights is processed in a timely manner.

. Supervising markdowns are done in a timely manner and ensuring replenishment is done daily.

Bed Bath and Beyond – Store Mgr.

09/05 – 05/12

. RESPONSIBLE FOR OPENING AND CLOSING THE STORE

. Insuring freight is processed in a timely manner

. Holding associates accountable for upholding customer service standards and coaching for improvement

. Overseeing daily operation

. Reviewing weekly schedule for coverage opportunities

. Ordering merchandise for all Soft Line Department

. Tracking sales/lack of sales of merchandise

. Merchandising : Placement, setting room to spec, correct signage is in place, supervising markdowns are done a timely manner and ensuring replenishment is done daily

. Recruiting, selecting, developing and retaining talented team members

TARGET – EXECUTIVE TEAM LEADER/ OPERATION MGR.

05/03 -08/05

. Ensuing store is stocked for opening and during peak hours

. Leading and training teams on how to maximize space and merchandise

. Supervising the day to day operations logistics team

. Utilizing visit Guides and feedback to review opportunities for associate improvement

. Analyzing schedules to ensure proper staffing levels are met

. Recruiting, selecting, developing and retaining talented team members.

. Supervise the activities of workers engaged in receiving storing and shipping products or materials.

Coca-Cola Enterprise- Retail Associate Representative

03/01 -04/03

. Maintaining proper merchandise levels for all chain accounts

. Overseeing stock pricing, merchandising and rotation of product

. Building displays and keeping stockroom clean and condensed

. Maintaining a positive professional relationship with store management.

Amerijet International Airline- Retail Associate Representative

02/98 – 02/01

. Ensuring all customer complaints and issues were resolved in a timely manner

. Providing customer service by exceeding customer expectations

. Developing a strong clientele relationship by informing customers of any company offers of sales

. US Postal Coordinator

EDUCATION

. STARFFORD UNIVERSITY /BACHELOR OF BUSINESS ADMINISTRATION

. TARGET UNIVERSITY

. NORTH MIAMI SENIOR HIGH SCHOOL

. Certificate of Achievement for Top Performance in Coca-Cola for March, April, May and June of 2002.

. Available upon request

Contact this candidate