Service Representative Customer
Resume:
Angela Myers
Saint Petersburg, FL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Practice Coordinator
Modern Foot & Ankle Centers
May 2022 to Present
Collect co pays., Verify insurance. Schedule doctor appointments, fax paperwork. Check patients in Nd out..
Caregiver
Guardian Angels Home Care
October 2018 to July 2021
Assist clients in home with needs such as
Meals, Bathing, dressing and light housekeeping. Errands CSR - Customer Service Representative
COMMUNITY HEALTH CENTERS
February 2015 to May 2017
Scheduled doctors appointments
Confirmed appts, verified insurance
Caregiver
Care.com
November 2011 to January 2015
Taking care of client in the home and assisting them With there daily activities such as dressing, meals Shower etc
CSR - Customer Service Representative
Diagnostic Clinic Of Largo
April 2006 to September 2011
Scheduled Doctor appointments, verified eligibility for insurance. Caregiver
Provide personal support
And companionship.
Education
High school or equivalent
Dixie hollins high school
June 1984 to June 1988
High school or equivalent
Skills
• Care Giver
• Home Health
• Home Care
• Personal Care
• Direct Care
• Medical Scheduling
• EMR Systems
• Insurance Verification
• Medical Office Experience
• Patient Care
• HIPAA
• Medical Terminology
• Vital signs
• Microsoft Office
• Computer skills
Certifications and Licenses
CPR/First Aid
driver's license
Assessments
Electronic Medical Records Knowledge — Completed
March 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Customer focus & orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Customer service fit — Completed
November 2020
Measures the traits that are important for success for customer service roles Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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