602-***-****

adxdp9@r.postjobfree.com

Amy Delgado

SKILLS

● Strong oral and written communication skills.

● Strong analytical, problem-solving, and decision-making capabilities.

● Strong attention to detail.

● Ability to multi-task in a fast-paced environment.

● Ability to work well both individually and in a team environment.

● Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision.

● Ability to work with all levels of internal staff, as well as outside clients and vendors.

● Ability to be flexible to handle multiple priorities and to work limited overtime as necessary.

EXPERIENCE

Training Supervisor - Deployed Services (October 2022 - Present):

● Train staff on relevant policies, procedures, and best practices related to the services provided to unaccompanied children, refugees, and immigrants

● Ensure that all staff comply with the policies and procedures related to the services provided to unaccompanied children, refugees, and immigrants

● Manage the day-to-day operations of the training department

● Conduct needs assessments and evaluate the effectiveness of training programs

● Ensure that all training materials are up-to-date and accurate

EDUCATION COORDINATOR (UAC) - Neighborhood Ministries Nueva Esperanza

(May 2020 - Present):

● Provide educational support and resources to unaccompanied children in a shelter setting

● Develop and implement educational programs and activities to meet the unique needs of unaccompanied children

● Collaborate with other service providers to ensure that the educational needs of unaccompanied children are met

● Monitor the academic progress of unaccompanied children and provide regular reports to stakeholders

● Ensure compliance with all relevant regulations and policies related to the education of unaccompanied children

ASSISTANT PRINCIPAL (5-8) - SABIS International School (June 2018 – Oct 2020):

● Assist the principal in managing the day-to-day operations of the school

● Supervise and evaluate teachers and staff

● Collaborate with teachers to develop and implement effective instructional strategies

● Communicate with parents and other stakeholders about student progress and school events

● Ensure compliance with all relevant regulations and policies related to education

ADJUNCT PROFESSOR ( ESL/Migrant Population) - Glendale Community College (Aug 2014 – Dec 2021):

● Teach courses in ESL and migrant population to undergraduate students

● Develop instructional materials and lesson plans

● Evaluate student performance and provide feedback

● Assist with curriculum development and revision

● Participate in faculty meetings and professional development activities

EDUCATION

ADMINISTRATIVE CERTIFICATE - Ottawa University (2010)

Major: Educational Leadership

MA in ESL/BILINGUAL EDUCATION - Ottawa University (2007)

Major: ESL & Bilingual Education

BA in SECONDARY EDUCATION & SOCIAL SCIENCES - Grand Canyon University

(1998)

Major: Social Science

Minor: Justice Studies

TECHNICAL EXPERTISE:

Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint

Sound business ethics, including the protection of proprietary and confidential information

AREAS OF EXPERTISE:

Custumer Service

Planning & Organization

Project Management

Business Development

Proposal Writing

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