Adjunct Professor Emergency Department

Ronald M. Bishop, D. O

ronbishop**@.com • 517-***-****

LinkedIn URL • East Lansing, MI Zip Code

Director of Healthcare Operations

Organized and highly dedicated professional with comprehensive experience driving organizational success by streamlining day-to-day operations within healthcare environment.

Self-motivated and results-driven leader with ability to direct and train clinical/non-clinical audiences to achieve operational excellence. Known for enforcing strict adherence to predefined standards and regulatory policies with a keen focus on ensuring delivery of excellent healthcare facilities. Equipped with in-depth understanding of EMS (Emergency Medical Services), ACLS (Advanced Cardiac Life Support), medical operations administration, evidence-based practice management, and hospital-physician collaboration. Articulate communicator with proven track record of encouraging creative problem-solving as well as providing expert-level leadership to emergency room staff aimed at reaching optimal patient care standards.

Areas of Expertise

Team Leadership & Direction

Strategic Planning & Execution

Patient Satisfaction & Retention

Training & Development

Operations Management & Control

Performance Evaluation & Analysis

Regulatory Compliance

Quality Control & Assurance

Cross-functional Collaboration

Key Career Accomplishments

Decreased door-to-doctor time from 50 minutes to <30 by delivering goal-oriented patient care.

Selected as “Physician of the Year” by “Colleague’s Humanitarian of the Year” by the hospital.

Drove seamless workflow by proactively leading total renovations of emergency department without closing.

Grew revenue by introducing urgent care service line and increasing emergency department volume from 22K to 31K.

Raised $1.5M by leading philanthropic fundraising efforts in support of critical renovations to the emergency room wing.

Career Experience

Memorial Healthcare Center, Owosso, MI 1989 – Present

Attending Physician Medical Director / Chairman – Emergency Department

Gain in-depth field experience by managing difficult patients both in the inpatient unit and in outpatient settings. Maintain top-tier quality standards by enforcing regulatory compliance within the hospital. Utilize advanced practical knowledge to serve as primary resource in matters related to medications, standing orders, standards of care, special equipment, and emergency procedures, while supporting nursing professionals in routine tasks.

Maximized patient satisfaction by managing complaints and enforcing compliance with predefined standards.

Ensured provision of superior patient care by organizing staff development and process improvement initiatives.

Evaluated performance of medical staff aimed at improving efficiencies through development of indicators and structured performance metrics.

Assessed and removed performance gaps through excellent supervision of day-to-day activities of around 12 attending physicians, while executing effective treatment plans.

Additional Experience

Adjunct Professor, Osteopathic Patient Care – Michigan State University, East Lansing, MI

Family Practice Physician – Ovid Main Street Clinic, Ovid, MI

Staff Physician – Eaton Rapids Emergency Department, Eaton Rapids, MI

Staff Physician – St. Mary’s Regional Health Center, Roswell, NM

Education

Doctorate of Osteopathic Medicine – Philadelphia College of Osteopathic Medicine, Philadelphia, PA

Bachelor of Arts in Biology – Miles College, Birmingham, AL

Licensure & Certification

Board Certification, Osteopathic Medicine (License No. 510*******) – American Board of Osteopathic Emergency Examiners

Residency, Emergency Medicine – Delaware Valley Medical Center, Langhorne, PA

Certified Instructor – Advanced Cardiac Life Support (ACLS)

Professional Affiliations & Society Memberships

Trustee – Memorial Healthcare Board of Trustee

Member – American Osteopathic Association

Member – American College of Osteopathic Emergency Physicians

Member – Michigan Osteopathic Association

Member – Kappa Alpha Psi Fraternity, Inc.

Board of Directors – Shiawassee County Child Protection Agency

Honors & Awards

Fellow, The American College of Osteopathic Emergency Physicians John D. Russell Leadership Award, Kappa Alpha Psi Fraternity, Inc. Community Service Liberty Bell Award, Shiawassee Bar Association Humanitarian of the Year Achievement Award, Northern Province of Kappa Alpha Psi Fraternity Inc. Physician of the Year, Owosso Memorial Healthcare

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