Customer Service Territory Manager

Location:

Kansas City, MO

Salary:

90,000

Posted:

May 28, 2023

Contact this candidate

Resume:

TIMOTHY HOWARD

**** ** ***** ******

KANSAS CITY, MO 64155

PHONE 913-***-****

E-Mail: ***************@*******.***

PROFESSIONAL EXPERIENCE

November 2018 – October 19 Backyard products territory manager. Area covered as far north as north Dakota and south to Arkansas border

May 2015 – November 2018, Distinctive Homes by J & K Properties, Kansas City, MO

Customer Service for residential home building

Responsible for all warranty work and completion of homes.

September 2010 – May 2015, Alliant Technology Systems Independence, MO

Operator technician (optech)

Job duties include carpentry, painting and maintenance of machines.

September 2009 – September 2010. Voith Manufacturing. Kansas City KS

Paint Booths Supervisor

Started out as an hourly employee. Worked my way into a supervisor role.

In charge of a crew that was cleaning the paint booths at General Motors.

October 2004 – March 2008, Reveda Development, Leawood, KS

Superintendent for multifamily homes

Schedule subcontractors and contractors. Oversee the work performed by employees. Take homeowners through final walk through before taking possession. Units range from $150,000 to $200,000 in price.

May 2002 – September 2004, Distinctive Homes by J & K Properties, Kansas City, MO

Superintendent for residential home building

Responsible for all scheduling aspects of residential construction. Oversee work performed by all contractors and subcontractors. Confirm all necessary city inspections and permits are completed. Assist homeowners in resolving any outstanding problems/issues. Homes range from $300,000 to $750,000 price.

January 2002 – May 2002, Tegan Properties Inc., Parkville, MO

Superintendent for residential home building

Supervised all scheduling related to residential construction. Responsible for reviewing all work completed by contractors and subcontractors. Supervised three employees. Assisted homeowners in resolving any problematic issues that arise during construction. Homes ranged from $250,000 to $500,000 in price.

January 1996 – January 2002, Jay Jackson Homes, Kansas City, MO

Customer Service for residential home building

Responsible for all aspects of customer service related to residential home construction. I fixed everything the subcontrators would not come back and fix like sheetrock,paint touch-up, whatever needed to be done to make the home complete

Responsible for basic electrical work including changing switches, plugs, lights and troubleshooting electrical issues

QUALIFICATIONS

Excellent communications, decision-making, organizational and leadership skills.

Broad managerial and delegations skills.

Extensive customer service experience.

EDUCATION

1985-1989 Richmond R-XVI High School, Richmond, MO

High School Graduate

REFERENCES

Available upon request.

REFERENCES

Derek Ellis 816-***-****