LISA ABOLOFIA

Van Nuys, CA *****

310-***-****

adxdop@r.postjobfree.com

Methodical healthcare administrative team member proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities. Background in busy medical office settings includes a wide range of administrative work such as setting appointments, following up with patients and completing intake information. Well-organized and resourceful with strong verbal and written communication skills. HIPAA Compliance

Referral Verification

Collecting Patient Specimens and Tests

Payment Scheduling and Collection

CPT Coding

EHR Software

Scheduling Tests and Procedures

Outpatient Procedures

Professional Bedside Manner

Documentation Procedures Expert

Venipuncture and Phlebotomy

Proper Sterilization Techniques

Wound Care and Irrigation

Inventory and Supply Management

Multitasking and Prioritization

Pharmacy Relations

Check-In and Check-Out Procedures

Medication Administration

Completing Insurance Forms

Updating Medical Records

Coordinating Drug Refills

Appointment Scheduling

Operating EKG Equipment

Time Management

Routine Laboratory Testing

Treatment Room Preparation

BLS Certified

Cleaning and Sterilizing

Taking Client Histories

Assisting With Procedures

Tool Sterilizing

Educating Patients

08/2017 to Current

PROVIDENCE HEALTH & SERVICES

Porter Ranch, CA

Medical Assistant/Surgery Coordinator

Solicited medical history information from patients to provide best and most effective medical advice. Directed daily operations at facility caring for more than 5 individuals. Scheduled appointments for patients via phone and in person. Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows. Gathered current medical information and reviewed histories to gather details for surgeons. Distributed treatment and procedural information to patients. Booked surgeries according to physician volume and maintained prompt turnaround times. Scheduled surgical procedures for patients by reviewing surgeon schedules. Arranged and scheduled post-operative visits during appropriate timeframe after surgery. Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.

Conveyed information to patients about arrival times and preoperative procedures. Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.

Routed case confirmations and made schedule updates each day. 07/2017 to Current

FACEY MEDICAL

Porter Ranch, CA

Surgery Scheduling Coordinator

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment..

Contacted pharmacies to submit and refill patients' prescriptions. SUMMARY

SKILLS

EXPERIENCE

Conducted insurance verification and pre-certification and pre-authorization functions. Incorporated outside records into charts and EHR.

Measured vital signs and took medical histories to prepare patients for examination. Labeled and completed lab requisitions using ICD and CPT coding. Administered rapid tests for COVID and strep to help clinical staff assess conditions. Coordinated work processes and routed paperwork to appropriate physicians and staff members. Scheduled follow-up appointments as designated by physician. Booked surgeries according to physician volume and maintained prompt turnaround times. Conveyed information to patients about arrival times and preoperative procedures. Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.

Routed case confirmations and made schedule updates each day. Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.. Transcribed physicians' notes and entered data into electronic chart management software. Adhered to HIPAA requirements to safeguard patient confidentiality. Gathered current medical information and reviewed histories to gather details for surgeons. 01/2016 to 02/2021

ADAM DIETZ MD-ORTHOPEDIC SURGEON

Porter Ranch, CA

Surgery Scheduling Coordinator

Gathered current medical information and reviewed histories to gather details for surgeons. Distributed treatment and procedural information to patients. Collaborated and established strong working relationships with physicians, supervisors and colleagues. Coordinated work processes and routed paperwork to appropriate physicians and staff members. Booked surgeries according to physician volume and maintained prompt turnaround times. Managed incoming telephone calls, took messages and directed callers to personnel. Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.

Adhered to HIPAA requirements to safeguard patient confidentiality. Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses. Helped patients complete paperwork and explained processes and procedures. Prepared new charts, updated existing charts and managed records transfers between offices. Communicated with patients to gather intake data and verify chart information. Kept office spaces well-stocked with administrative and medical supplies. Answered 25 average daily phone calls to schedule appointments and address patient inquiries. Scheduled follow-up appointments as designated by physician. 10/2017 to 09/2018

SYAMANK YAMINI MD-FOOT & ANKLE SURGEON

Mission Hills, CA

Medical Surgery Scheduler

Checked patient insurance and collected pre-authorizations from providers. Gathered current medical information and reviewed histories to gather details for surgeons. Booked surgeries according to physician volume and maintained prompt turnaround times. Scheduled follow-up appointments as designated by physician. Conveyed information to patients about arrival times and preoperative procedures. Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.

Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.

Routed case confirmations and made schedule updates each day. Created and maintained accurate and confidential patient files according to regulatory mandates. Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses. Adhered to HIPAA requirements to safeguard patient confidentiality. Helped patients complete paperwork and explained processes and procedures. Educated patients about medications, procedures and physician's instructions. Contacted pharmacies to submit and refill patients' prescriptions. Secured patient information and maintained patient confidence by completing and safeguarding medical records. Followed principles of asepsis and infection control to meet patient safety guidelines. Incorporated outside records into charts and EHR.

Participated in team meetings to improve workflows and contribute to improving patient population outcomes. 03/2010 to 07/2011

TUAN NGUYEN MD-DERMATOLOGY

Culver City, CA

Medical Assistant

Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructions. Organized charts, documents and supplies to maintain team productivity. Contacted pharmacies to submit and refill patients' prescriptions. Conducted insurance verification and pre-certification and pre-authorization functions. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

MEDICAL CERTIFICATE : MEDICAL ASSISTING 04/2012

UEI College, Van Nuys, CA

EDUCATION AND TRAINING

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