Melanie Stocker

*** *. ******* ******

Krum, Texas 76249

214-***-****

OBJECTIVE:

To secure a position offering challenge and responsibility which utilizes my skills in human relations. EDUCATION:

Graduate May 1989, Slidell High School, Slidell, Texas Cooke County College, Gainesville, Texas and University of North Texas, Denton, Texas Business Courses/Accounting Programs: Office Machine Operated & Programs Used: Accounting 1990 Fax Machine, Xerox Copier,

Bookkeeping 1990 Pitney Bowes Postage Machine,

Public Speaking 1990 P-Touch Label Maker,

Word Perfect 5.0 & 5.1 1991 10-key by touch, Typewriter Microsoft Excel 1991 Operated 28 Line Executone Isotec Phone System, How to be a Leader Seminar 1992 Operated 18 Line PBX, Blue Moon Program, English Grammar in the Work Place 1993 Hewlett Packard LaserJet 4, Blue Moon Forms Program, Assertive Communication 1993 AmRent, CBS Credit, Yardi, Door King, Rent Roll, HUD Fair Housing Class 1999 Amsi, QuikStor, Quickbooks, CurveHero. Site Link ACT Leasing Seminar 1999

Yardi 2000

Rent Roll 2001

AMSI 2001

CBS Credit 2002

AmRent 2003

Yardi 2005

QuickStor Express/Storage Accounting 2011

Quickbooks/Flooring Accounting 2013

Door King 2014

Site Link/Storage Accounting Program 2017

Blue Moon Leasing Forms Program 2018

Curve Hero/Dental Accounting Program 2019

Lending Point/Care Credit Training 2019

Sage 50-Accounting Program 2021

EMPLOYMENT EXPERIENCE:

12/2020-Current B&R EQUIPMENT Ft. Worth, Texas

Accounts Receivable, various responsibilities: answering phone, collections- currently billing out $650,000.00 monthly, customer relations, data entry of A/R for B&R Equipment & B&R Hauling, bank deposits, ACH wiring for purchase of new rental equipment/and billing purposes, processing of all credit card payments, internal sales orders for rental equipment & internal employee vehicles/work trucks, hauling invoices, field service work orders billing, E-logs & DVIR reports for hauling, insurance/inspection & registration of all company vehicles, payroll when needed, mechanic, contract labor & hauling employees timesheets including data entry of day to day job descriptions, responsible for TXDMV carrier duties & fuel permits. 08/2019-12/2020 ADVANTAGE STORAGE Denton, Texas

Facility Director, various responsibilities: answering phone, leasing, training leasing staff, staff scheduling, customer relations, marketing, handling work orders in a timely manner, move-ins/move-outs, make ready unit. Collecting monthly rent, property audits, daily reports, accounts payable, bank deposits, monthly reports, first of month billing, end of month close out, yearly budget planning,

& gate maintenance. Rent roll program used Site Link and Blue Moon for leases. 01/2019-8/2019 HONEY DENTAL Cross Roads, Texas

Financial Coordinator/Front Desk, various responsibilities: answering phone, new patient intake, verification of insurance benefits, setting appointments, handle all new patient paperwork, entering and maintaining patient/new patient information into Curve Hero. Handle collections and insurance claims. Presentation of dental work needed and help patient with lending options such as Lending Point, Care Credit/I-Care.

02/2017 – 01/2019 B-FLOORED, LLC. Bedford, Texas

Office Administrator, various responsibilities: answering phone, marketing, setting appointment with customer, home measurements for flooring, helping customer pick product flooring, typing up estimate/bid for the job, following up to close the job, scheduling install, order flooring materials, coordinating installation crew, checking with customer on install, sending invoice, collecting invoices. 05/2011 – 02/2017 FRAME STREET STORAGE Denton, Texas Facility Director, various responsibilities: answering phone, leasing, training leasing staff, staff scheduling, customer relations, marketing, handling work orders in a timely manner, credit/criminal background checks, move-ins/move-outs, coordinating unit make ready. Collecting monthly rent, property audits, daily reports, accounts payable, bank deposits, monthly reports, first of month billing, end of month close out, yearly budget planning, & gate maintenance. Rent roll program used Quick Store Express. 03/2009 - 05/2011 PALLAS REALTY – STORY HILL APARTMENTS Los Colinas, Texas Community Director, various responsibilities: answering phone, leasing, training leasing staff, staff scheduling, customer relations, marketing, handling work orders in a timely manner, credit/criminal background checks, move-ins /move-outs, coordinating make ready. Collecting monthly rent, property audits, daily reports, accounts payable, bank deposits, monthly reports, first of month billing, end of month close out, yearly budget planning, & gate maintenance. Rent roll program used AMSI - CBS for credit reports. 04/2005 - 03/2009 SYNDICAT MANAGEMENT – TOWNE OAK TOWNHOMES Irving, Texas Community Director, various responsibilities: answering phone, leasing, training of leasing staff, staff scheduling, customer relations, marketing, handling work orders in a timely manner, credit/criminal background checks, move-ins/move-outs, coordinating unit make ready. Collecting monthly rent, property audits, daily reports, accounts payable, bank deposits, monthly reports, first of month billing, end of month close out, yearly budget planning, & gate maintenance. Rent roll programs used Yardi, AMSI and Rent Roll. CBS for credit reports.

03/2001 – 04/2005 PALLAS REALTY – ENGLISH OAK APARTMENTS Dallas, Texas Community Director, various responsibilities: answering phone, leasing, training of leasing staff, staff scheduling, customer relations, marketing, handling work orders in a timely manner, credit/criminal background checks, move-ins/move-outs, coordinating unit make ready. Collecting monthly rent, property audits, daily reports, accounts payable, bank deposits, monthly reports, first of month billing, end of month close out, yearly budget planning, & gate maintenance. Rent roll program used AMSI, used CBS for all credit reports.

04/1999– 03/2001 FATH MANAGEMENT – CANYON CREEK APARTMENTS Dallas, Texas Assistant Manager/Leasing Agent, various responsibilities: answering phone, taking messages, customer relations, daily correspondence to applicants, credit/criminal background checks. Scheduling of staff. Rent roll used Rent Roll & Yardi, CBS credit reports. Awarded SALES ASSOICATE of the year, after only working 2 months. Received that award the following years as well. 08/1997 – 03/1999 MASSEY CADILLAC Dallas, Texas

CSI Director/Receptionist/Secretary, various responsibilities: answering phone, taking messages, customer relations, daily correspondence, and gas tickets. Cadillac surveys daily on the phone. Scheduling of sales personnel. 08/1996 – 08/1997 THE CONTAINER STORE Dallas, Texas Visual Sales, my responsibilities included, but were not limited to: Elfa trained for closet planning skills include the following: hearing the customer’s problem, sketching a solution and showing closet essentials to make it a “Complete Closet Concept”. Trained in various shelving systems: Skandia, Adeptus, Professional’s Choice, Metro. Helped with orientation of new hires and training. 08/1990 – 08/1996 MATHESON BATTERIES Denton, Texas Office Manager/Sales, responsible for various duties including hiring and firing: accounts payable and receivable, monthly reports, proposal for prospective clients, daily correspondence and sales. Customer relations, answering multi-phone lines ACTIVITES & AWARDS:

High School: Student Council President, UIL Regional Finalist Public Speaking & Debate Team, Cheerleader and All District Basketball Award.

12/1996: The Container Store - Top Sales

12/1999: Fath Management - Sales Associate of the Year 12/2001-12/2004: Pallas Realty - Most Valuable Manager (occupancy/collections) References Available Upon Request