Crew Member Service Worker
Resume:
Laquilla Tyner
***********@*****.***
Profile
Highly qualified, service-focused professional equipped with several years of experience in restaurant operation, guest service management and customer service. Proficient in exceeding guest and management expectations while performing assigned tasks with little oversight. Committed to continual improvement, team development and customer satisfaction.
Key Skills
Production
General Labor
Custodial Maintenance
Serve Safe Certified
Food Technology Certificate
Housekeeping
Hospitality
Customer Service
Work Experience
Crew Member 03/2021 to 08/2021
Checkers & Rally’s Detroit, MI
Prepared high-quality food by following proper food preparation guidelines
Maintained safe working conditions in the restaurant as outlined in company policies and procedures
Followed company policy for cash control and security
Restorative Laborer 2019 to 2020
Center for Employment Opportunities Detroit, MI
Participated in a broad range of residential blight removal, board-ups, and landscaping of vacant, abandoned or foreclosed properties throughout the City of Detroit.
Installed boards on windows and doors of vacant or abandoned properties to prevent unauthorized access.
Utilized hand and power tools to assemble and disassemble furniture, fixtures, and equipment at work sites.
Food Service Worker 2016 to 2019
Michigan State Industries Ypsilanti, MI
Assisted cooks and kitchen staff with carrying food, supplies, equipment to and from storage and work areas.
Performed supply inventory; reported malfunctioning equipment.
Stored food in designated containers to prevent spoilage.
Crew Member 2015 to 2016
Five Guys Burgers Southfield, MI
Maintained fast, accurate service ensuring customer satisfaction in the areas of courtesy, quality, accuracy and efficiency.
Ensured operational compliance to food preparation, as well as adherence to applicable government health regulations.
Continuously achieved key milestones on time and within budget while concurrently enhancing customers experience, improving productivity and streamlining sales opportunities.
Crew Member 2013 to 2014
Popeye’s Chicken Oak Park, MI
Created a unique customer experience that increased sales and built customer loyalty.
Provided timely and friendly service, maintained product presentation standards and cleanliness.
Prepared food products in accordance with health code and company standards.
Education
High School Diploma - Catherine Ferguson Academy Detroit, MI
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