Customer Service
Resume:
Valerie Vessell
Raceland, LA *****
*********@*****.***
A positive thinking, hardworking, team player, results-orientated, professional offering more than 7 years of experience in high demand environments. Is seeking to make a viable contribution to organizational goals and objectives. Quality-focused committed to approaching administrative task with tenacity and attention to detail. Who will go above and beyond basic administrative task and takes on multiple projects at once. Excellent work ethic and strength in boosting company moral. Authorized to work in the US for any employer
Work Experience
Cashier
Home Depot
July 2021 to October 2022
Checked customer out, operated cash register, open credit cards, assisted customer with finding items Cashier
Walmart - Amite, LA
June 2020 to November 2020
I operated cash register, provided customer service, stocked shelves. Target Tech Mobile Associate
Market Source Target Tech - Lafayette, LA
August 2018 to October 2018
activate phones, operate cash register, help customers transfer data, set up voicemail and deal with problems that they are having with their phones
Cashier
Home Depot - Houma, LA
April 2017 to October 2017
Operate cash register
Operations Assistant
JCPenney - Houma, LA
November 2016 to December 2016
I stock the store and assisted customers.
Patient Care Assistant
Freelance - Raceland, LA
April 2010 to March 2016
Helped care for dialysis patient.
Sales
Western & Southern Financial Group - Arlington, TX April 2007 to October 2008
Record keeping and filing documents in a financial and sales setting.
• Answered incoming calls from clients and recorded messages accurately.
• Complied company information and distributed to clients.
• Scheduled meeting with clients.
• Conducted meetings with clients
Price Team Member
Target - Houma, LA
October 2005 to April 2007
Made selective changes to prices when needed.
• Answered phones, filed documents and answered the concerns of clients.
• Made cosmetic adjustments to the store when holidays, specials, and clearance warranted.
• Maintained a clean work area daily.
Cashier/Service Writer
Walmart - Houma, LA
October 2000 to October 2004
Wrote service orders in the automotive department.
• Operated the cash register in the automotive department.
• Worked in shoe department.
• Took care of all kinds of customer service needs. Education
Central Lafourche High School - Mathews, LA
Southern University of New Orleans - New Orleans, LA Skills
• Word, Excel and PowerPoint (Less than 1 year)
• Customer Service
• Team Member
• powerpoint
• microsoft office
• retail sales
• Sales Experience
• Cash Handling
• Cashiering
• Phone Etiquette
• Conflict management
• Sales
Assessments
Work Style: Reliability — Highly Proficient
November 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service manager — Proficient
December 2020
Managing customer service representatives and resolving customer issues Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Expert
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Sales skills — Highly Proficient
February 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Customer service — Highly Proficient
October 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Sales skills — Highly Proficient
February 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Professional phone etiquette
• Excellent communication skills
• Customer service-oriented
• Accurate and detailed
• Excellent planner and coordinator
• Articulate and well-spoken
• Works well under pressure
• Social Media knowledge
• Pleasant demeanor
• Critical thinker
• Appointment setting
• team building
Contact this candidate