Escrow Officer Customer Support

Christina Handy

*** *. ******** ******

Orange, CA 92868

714-***-****, *****.********@*****.***

PROFESSIONAL EXPERIENCE

Sr. Post Closing Specialist

Doma, Irvine, CA

June 8, 2020-December, 2022

• Reviewed the loan documents for compliance, completeness, and accuracy in order to fund timely

• Obtained missing information that other departments have overlooked in order to make deadlines

• Prepare files for disbursement team with accuracy following audit guidelines

• Provide excellent customer support to internal and external customers

• Make sure all the I’s are dotted and all the T’s are crossed Disbursement Manager

Unisource, Irvine, CA

February, 2020 – May, 2020

• Managed a team of employees, and was responsible for daily disbursement of loans and sale transactions

• Managed the Trust Accounting, which included the trial balance and any outstanding checks

• Was assigned special projects directly by the owner from past and present issues that required discreet and high-level audit skills.

• Continuously reviewed and improved current processes to become more efficient

• Maintain relationships with internal and external customers to maintain and grow the business

Commercial Assistant

Novare National Settlement Services (a division of Fidelity National Title Company), Irvine, CA August 2015 - 2019

• Transacted Commercial escrows which were sold on the auction platform, nationwide

• Used my knowledge and in depth experience with many states, counties, cities/townships and their specific regulations to prepare and handle specialized documents

• Performed the disbursements for our team, verified information so all disbursements were made accurately and on time in a fast paced environment

• Experienced in extensive national commercial processes Commercial Escrow Officer/Assistant

TransAmerican Escrow, Newport Beach, CA

September 2014 – January 2015

• Assisted one of the busier Commercial Escrow Officers in Orange County with all tasks involved in the opening, processing, closing and the final storage of a commercial escrow file

• Became proficient at maintaining a paperless desk with the use of Green-Folders(an online filing system)

• Ran the Escrow desk for the Escrow Officer whenever she was out of the office Commercial Escrow Officer/Sr. Escrow Officer

Stewart Title of California, Santa Ana, CA

February 2013-2014

• Was responsible to bring in as well as maintain new and existing business for Stewart Title Commercial Division

• Prepared/completed commercial refinances, commercial sales (AIR Contracts), attorney driven contracts, FSBO and Commercial short sales on order to build the Commercial presence for Stewart Title in Orange County

Assistant V.P./Commercial Escrow Officer

Lawyers Title, Newport Beach, CA

June 2004 – February 2013

• Was proficient working on escrows such as Residential sales, Residential refinances, Commercial sales and Commercial refinances

• HUD I proficient, as well as experienced working on REOs and short sales

• Preparation of documents such as escrow instructions, various recording documents, closing statements and all manner of backing/trust accounting documents Further work experience can be provided if needed. Summary of Qualifications

• Proactive, self-motivated, diligent, efficient, organized, a team player, customer service orientated, problem solver, loyal and a positive attitude.

• Proficient at RESPA regulations and the preparation of settlement statements

• Commercial sales and refinances, Residential sales, and refinances, REO’s, short sales and TICs

• Escrow Software, ResWare, Streamline, Green folders, RBJ, SMS, ACS, Impact, Outlook, Excel and Word

• In depth Escrow Banking/Auditing/Trust Accounting

Contact this candidate