Customer Service Production Supervisor
Resume:
Bradley Ryan McKinney
Phone: 260-***-****
E-mail: **************@*****.***
Objectives
I am looking to join a reputable organization where I can put my 22 years of expertise to good use by leading change, running projects and implementing new processes while I demonstrate my team leadership skills, contribute to the creation of a broad plan, and oversee daily operations.
Education
Associate in Business Administration and Management
Bachelors in Business Administration and Management (Indiana Tech – current)
Experience
Operation Supervisor (Jun 2017 – Present)
Martin Sprocket & Gear (Montpelier, OH)
Project Management: Managed all plant projects and the supervisors progress
Tooling Manager: Order tooling, Control spending, plan and initiate new tooling projects
Training Manager: Manage online training classes for new CNC operators, built training program, created all training checklists and reduced operator training by 30%
Supply Room: order supplies for entire shop
Facilitate Safety meetings for all production employees
Run daily sales reports and update Metric Boards I installed in production areas
Oversee daily production operations, 18+ employees and leads
Created machine crash reporting system
Covered departments of 2 supervisors and acting superintendent for 8 months
Ran shipping department and immediately implemented positive changes
Team Leader of peer group for all projects
Work hand in hand with Production Control and Sales reps.
Effectively collaborate with all employees on any and all tasks needed
Created a better culture, retained employment and increased retention and production during Covid19
Tempering Production Supervisor (May 2014 – July 2017)
Carlex Glass Co. (Ligonier, IN )
Oversee daily operations of 3 tempering furnace lines, grinders, print rooms, and an FG Assembly Cell for Chrysler, Ford, BMW, VW, and GM.
Manage schedule changes, 30 + employees, payroll, production reports, and lead production meetings.
Train and develop employee staffing, verify production parameters, first piece inspections, and verify quality standards are met hourly.
Took each shift (B&D) and brought to top performer
Fabrication & SA Supervisor (May 2001 – February 2014)
FXI Inc. (2211 Wayne St, Auburn, IN 46706 )
Supervised automotive production processes
Supervised fabrication process
Closely collaborated with customer service and quality departments to supply products and make every effort to surpass customers' expectations in terms of quality, performance, and customer service.
Processed & Input production schedules using AS400 & SAP software.
Set and monitored KPI goals using Excel & Microsoft Access programs.
Developed workflow charts.
Completed time study analysis of all jobs in SA processing.
Developed innovative process improvements
Created & Updated SWP, JSA & VSOP for Fabrication & SA job processes
Employee evaluations, disciplinary documentation, employee training files
Production Scheduling
Ordering/purchasing raw materials
Controlling & managing WIP and raw inventory levels
Manage production changes, adjustments in priorities hourly
Work on process flows for department layouts
Implement scrap reduction processes
Managed multiple business transitions with new customers, products, equipment, raw materials, and finished products
Designed inventory layout for fabrication products.
Skills
Strategic planning
Group leadership
Peer management
Facilitation skills
Outstanding time management
Problem resolution
Strong organizational skills and leadership
Effective delegation
Change management
Excellent communication
Interpersonal skills
Empowerment
Emotional intelligence
Employee retention
Training Attended / Certification
Lean Manufacturing, JIT, Six Sigma, 5S, 5Why, 8Wastes
Value Stream Mapping, push pull systems, flow through operations
Confrontation Training, difficult employees, building culture
Confined Space, HAZMAT, and Forced Air Respirator training
Fire & Emergency Response Training
First Aid/CPR Certified
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