Health Aide Customer Service

Aliya Lewis ************@*****.***

A graduate of Oakwood University with a B.S in Health Science and Masters candidate at Northeastern University with a M.S in Exercise Science. Seeking experience in the healthcare field to enhance knowledge, skills, and professional development. I plan to proceed into PA school and seek to work in pain management or Orthopedics. Desire is to develop skills to serve patients in the area that I work in and branch out to other areas.

EDUCATION

Northeastern University Expected Graduation - May 2023

Masters in Exercise Science

GPA: 3.6

Relevant Coursework

Epidemiology, EKG, Exercise Testing, Advanced Exercise Physiology, Cardiopulmonary Physiology

Oakwood University Graduation - May 2021

Bachelors in Health Science

GPA: 3.25 Science GPA 3.5

WORK EXPERIENCE

CVS Boston, MA Certified Pharmacy Technician May 2022 –Present

Under Direct Supervision of Lead Pharmacist

oPrepared and distributed all doses of medications

oMaintained drug inventory and sold customers their prescriptions

oMaintained patient and pharmacy record

oAnswered phone calls

Skills included computer literacy, insurance claims, patient care, prescription, multitasking, mathematics, and phone etiquette

Home Instead Huntsville, AL

Home Health Aide December 2020 – July 2021

●Served Patients/residents with personal care

●Care involved toileting, bathing, grooming, feeding, etc.

oTook patient vitals, meal prep, housework, and companionship

Oakwood University Huntsville, AL

Intramural Sports Aide Aug 2019 – Dec 2020

Advised in monitoring the weight room, basketball gym, and enforcing rules for the students of the university

Instructed in contact tracing during Covid-19

Senior Solutions Cookeville, TN

Home Health Aide Summer 2018 – Summer 2019

●Served Patients/residents with personal care

●Care involved toileting, bathing, grooming, feeding, etc.

oTook patient vitals, meal prep, housework, and companionship

Harbert Hills Academy Nursing Home Savannah, TN

Receptionist/aide to DON Aug 2016-May2017

Answered and directed phone calls

Received and delivered messages,

Served residents

Greeted visitors answered, and advised of any questions

VOLUNTEER EXPERIENCE

Pathway to Health April 2015-Dec 2017

Medical Volunteer for Multispecialty Mobile Clinic

Partnered with volunteer in patient transport, triage and patient out-processing

Attended patient consultation

Transported patients

Greater Killeen Free Clinic- Day of Smiles Killeen, TX

Volunteer in annual Free Dental Clinic Event January 2016

Registered Patients

Took vital signs

Transported patients

Metroplex Hospital Killeen, TX

Volunteer in labor and delivery June 2015-Aug 2015

Registered Patients

Took vitals signs

Certifications and Awards

Leadership Award May 2017

Honor Roll Fall 2017, Spring 2019, Fall 2020, Spring 2021

SKILLS

Skills: Mastery of Microsoft Office, strong tech skills, strong interpersonal skills and communication skills (both written and oral), hard worker with a strong sense of attention to detail, prioritize and handle multiple tasks simultaneously, great customer service skills, piano for 20+ years, violin and guitar for 10+ years

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