Customer Support Data Analyst

BENJAMIN ADOLPH

Silver Spring MD

********@*****.*** / +1-301-***-****

ERP SENIOR CONSULTANT

I am a skilled SAP Consultant with more than 18 years of experience with cross- functional ERP modules related to: Finance, supply chain, CRM and human resources related systems experience stretching multiple industries including: Government agencies, Defense and various Service and manufacturing organizations for both ECC and HANA S/4 instances. Other past roles that had preceded my specialty have included: Data Analyst, Program Analyst, Finance Team Lead, Finance Reporting Design and system/UAT testing. This has helped in the User support and design stages of the IT life cycle. Recent project work has been done in within an Agile planning environment through writing JIRA user stories. A general liberal arts education and educational instruction background has offered superior written and client facing communication skills. I possess a TS security clearance from 2020.

SKILLS

SAP ERP

SAP Implementation

SAP Materials Management (SAP MM)

SAP HANA

SAP FICO

Financial Analysis

Human Capital Management

Generally Accepted Accounting Principles (GAAP)

Supplier Relationship Management/Payments

Order to Cash/CRM

EXPERIENCE

Deloitte Consulting, Arlington VA

Senior Consultant – Deloitte Kinetic Finance System/DataAct compliance systems analysis 02/2022 - Current

Drove functional development, configuration design and data testing realization for a bespoke company program to be used for future client interface on data conversion upgrades ECC to S/4 Hana; program consolidated between commercial and public processes and became available for client distribution

Client configuration of SAP ECC/S4 Public Sector/Fund Management modules, budgetary structures in order to process test transactions and develop data fields

Developed test plans and configuration with technical BODS team Technical Environment: SAP ECC/HANA, BODS, Microsoft Office

Systems Analyst - Large Federal Government Department (Data Act Compliance Division)

Role: Identified business issues through careful collaboration with key stakeholders from various divisions in order to produce report establishing process compliance with Federal OIG system audit requirements;

Technical Environment: SAP ECC, Microsoft Office and Visio

Senior Costing & GL Consultant - Johnson & Johnson GET Project 06/2021 - 02/2022

Developed customized solutions and enhancements based upon clients' strict requirements supporting design stages for Financials and supply chain: Fl/CO-PA/Costing/SD/Purchasing/Business Warehouse

Scoped client requirements for inventory costing and BI, prepared process demos to SMEs and team leads

Led workshops to developed technical solutions for issues such as GL Account determination for Purchase Price Variances, Material Master inventory, Parallel Currencies, costing runs

Collaborated with BODS tech group to design ECC to S/4 interfaces with mapping of IDOCS

Managed, tested HANA Fiori App scheme for client use

Technical Environment: SAP S/4 HANA; Agile project, Jira user; MS Office; Visio

Information Technology Specialist - FIPMAC Department of US Navy 01/2020 - 08/2021

Rationalized Workforce/HR data hierarchy categorizations in order to enable cross-functional data conversion and UAT processes for multiple division Navy ERP upgrades

Documented and posted conversion process data validations applying proof of concept BODS uploads and HR/Fl/Project Systems configuration; documented data mapping from hybrid legacy systems to ERP data conversions based on HR organizational structures

Prepared and presented training workshops for client users

Developed work instructions and test scripts; lean-in on process improvements for Workforce Management, Finance and Logistics functions

Created and modified artifacts from complex Visio flowcharts for visualized business process analysis to be used by consultants to establish and demonstrate DoN processes for Finance and logistics

BSI Inc., Herndon VA

Finance System Analyst 11/2007 - 08/2019

Led internal systems support team for multi-national service company's Western Hemisphere operations: Division supported efficiencies provided affected 40% improved net margins over period of tenure

Drove development and post-live support for SAP Financials and supply-chain areas:(Fl,CO, FA, SD, Material Management, Purchasing, Plant Management); maintain multi-currency exchange valuations; designed reporting efficiencies to achieve greater data integrity and internal process controls for reducing audit costs 50%; enhanced internal reporting with extensive ABAP Query design based on query info sets and programming functions; developed legacy conversion and master data uploads from creation of Batch Data Communication and LSMW templates; full automation of SAP Fixed Asset module improved from a manual spreadsheet data set

Led Full-cycle internal implementation of new entities within a multi-national platform: process included: requirements scoping, legacy master and financial transaction data transfers to upgraded platforms; developed enhanced invoice systems implemented with multi-nation tax and user rules, multiple ledgers and country specific currency revaluations and reconciliations

Developed nation specific Tax reporting generation tools to update tax account balances and clear liability

Designed report variants and bespoke reporting tools for Drill-down transaction data to provide for executive level users easy access to mission critical summary information and audit requirements

Developed Data Warehousing tools applying Crystal Reports with use of program functions and table DB Management via a Sequel middleware

Programmed Crystal reporting tools used for: Profitability sector accounting; open -item aging and tracking AR/AP/UBAR; job order profitability analysis and history

Guided line workers, customer support personnel and executives on ERP system usage; performed essential finance functions such as automation of audit and annual multi-constituent taxation reports with mandated rules such as 1099 employee submissions

Revised when required Human Resource role hierarchy in SAP; approved job position and role specifications

Introduced Tableau data visualizations for executive Finance users

Marriott International, Bethesda MD

Programmer Analyst 01/2007 - 07/2007

And systems development for Project Accounting and Management in Marriott's architecture and construction division

Developed third-party reporting system using MS ACCESS used for tracking project activity in Siebel's OASIS project software: gathered requirements from business leads to facilitate system integration; developed ACCESS queries, reports and front-end user switchboard for the database; coordinated and supported daily data load from OASIS to reporting system liaising with programming team; wrote process documentation using MS Word and Visio; trained project manager users the new system

Facilitated mapping and test in liaison with team leads for transition of Project Management systems

Maintained and applied Peoplesoft queries for Finance Team

EDUCATION AND TRAINING

M.B.A: Finance and Information Technology

Schulich School of Business - York University - Toronto, ON

3.3 GPA

Bachelor's degree: Liberal Arts & Sciences

McGill University

3.2 GPA

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