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Customer Support Test Engineer

Location:
Coimbatore, Tamil Nadu, India
Salary:
700000
Posted:
May 29, 2023

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Resume:

N. BOWYA **/*, Arul Murugan Nagar,

Mobile No: 978**-***** Kathir mills (opp),

Email: adxd2i@r.postjobfree.com Ondipudur, Coimbatore.

641016

SUMMARY OF EXPERIENCE

Totally 3 years 4 months of experience in Software Testing worked on various domains.

Worked as a Test Engineer, at Dreamguys technologies in Coimbatore

Expertise in Agile Methodology.

Expertise in API Testing, Functional testing.

SUMMARY OF SKILLS

Good knowledge in (SDLC) & (STLC)

Good knowledge in Software Testing life cycle.

Extensive experience in implementing QA Methodologies, Test Plans, Test Cases, Test Scenarios and test deliverables for various applications.

Good Knowledge in black box testing like functional testing, Integration testing, GUI testing, and Regression testing.

Basic Knowledge in Selenium Web Driver on Test NG Framework, Maven Framework.

Expertise with Core Java in Object Oriented Concepts (Encapsulation, Abstraction, Inheritance, Polymorphism and Exception Handling).

Experience in testing APIs/web services – REST API

Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment.

TECHNICAL SKILLS

TESTING TOOLS : Knowledge in Selenium (Web Driver), Jmeter.

LANGUAGES : JAVA, HTML

TEST FRAMEWORK : Test NG

PROCESSES : Agile (Scrum)

PROJECT TRACKING TOOLS : JIRA

DATA BASES : SQL

OPERATING SYSTEMS : Windows, Mac

PROFESSTIONAL EXPERIENCE

Current Project : Health Domain

Duration : 1 year, 6 months

Team Size : 8 Members

Tools used : Manual Testing, Postman for API Testing, JIRA for bug tracking.

The Health care application is the most advanced patient intake & Management System. It helps healthcare organization streamline the patient check in process, minimize the in-person contact and maximize the practice revenue. A better healthcare experience for patients and providers. This will be virtual waiting room solutions.

Roles and Responsibilities:

Role: Manual Test Engineer

Creating a test plan and use cases at the developing phase.

After the beta demo, deriving test cases for the testing.

Executing test cases at two different environments. (Test and Preproduction)

Execution test cases in various devices. (Webapp, IPAD)

Perform the DB testing.

Delivering a Beta Demo to the client.

After moving codes to the live environment, perform regression testing.

Finally prepare for test results document and submit to the client.

Project 2 : (E-SOUL) Enterprise Solution

Duration : 8 months

Team Size : 7 Members

Tools Used : Postman, JIRA.

This project includes accounting, sales, marketing, production, and inventory are integrated in one platform. It’s easier to collect and access data across the organization, streamlining cross-departmental workflows. Likewise, this E-SOUL automates day-to-day tasks like entering data or generating reports. Repetitive processes are eliminated, freeing teams to focus on their core deliverables. It improves total total Quality Management, customer satisfaction, productivity improvement.

Roles and Responsibilities:

Role: Test Engineer

Creating a test plan and use cases at the developing phase.

Deriving test cases for the testing.

Executing test cases at two different environments. (Test and Preproduction)

Execution test cases in device testing.

DB Testing performed.

Project 3 : Mini Manage

Duration : 5 months

Team size : 3 members

Tools Used : Postman, JIRA.

Mini manage (SALES & CRM) empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. It keeps all your contacts in one centralized, customizable database.

Roles and Responsibilities:

Role: Test Engineer

Understand the requirements through KT Session

Test planning and prepared test cases.

GUI tested for few modules

Functional testing

Web services (API) Testing

Performance testing by using JMeter.

DB Testing (SQL)

UAT (User Acceptance Test).

In Integration testing, involved partially for few modules.

Project 4 : Trans logic

Duration : 5 months

Team size : 3 Members

Translogic consist of the transportation for movements, warehouse management for storage, and information management such as related information from the point of origin to the point of end user; inbound and outbound movement; internal and external interfaces for the customs clearances to achieve the timely in its delivery with cost effective way and meeting the project or contract requirements.

Roles and Responsibilities:

Role: Manual Test Engineer

Prepare a use cases at the developing phase.

Prepare a test planning and test case

Perform a test execution at the test environment.

Mobile responsiveness. (Device Testing)

After moving the codes into live regression for existing functionalities.

Project 5 : Smart De

Duration : 3 months

Team size : 3 Members

The different application can be easily combined together through the mobile integration system. The main objective of this project can able to access the different System reports in single Mobile app depending upon priority access will be given. Higher officials can view entire process in single mode.

Roles and Responsibilities:

Role: Manual Test Engineer

Involved in Writing Test cases as per the Functional specifications.

Involved in Smoke, Functional, API, Responsiveness, Database Testing.

Involved in Regression Testing.

Developed and Executed test scripts.

Preparing a test results document.

ACADEMIC QUALIFICATION

MCA : Bharadhidasan University, Year of Completion 2008 with 79%

B.Sc., (CSC) : Bharadhidasan University, Year of Completion 2005 with 67%

DECLARATION

I hereby declare that all the information given is true to the best of my knowledge.

Place : Coimbatore Yours Truly

Date : (N.BOWYA)



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