Project Manager Scrum Master
Resume:
Vanessa Taylor
vt Information Technology Professional
Professional Summary
Information Technology Professional skilled in guiding navigation of modern technology. Accustomed to
driving efficiency and effectiveness by developing, delivering and supporting strategic plans.
Demonstrated skill in translating technical
requirements to business solutions. Successful 35+ year record of building positive relationships with internal and external stakeholders. Skilled at
identifying or anticipating problems and providing solutions. Excels through mentoring, training and
empowering team to excel in performance. Detail-
oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and
dependable candidate successful at managing
multiple priorities with a positive attitude. Successful at optimizing security standards, improving planning processes and managing systems implementation.
Knowledgeable about disaster recovery planning,
roadmapping and team development.
Work History
2015-08 -
2017-05
ISO 27001 Lead Implementer
GEICO Insurance, Chevy Chase, MD
Achieved, "Highest GEICO Corporate Quality
Award 2016" for Project Management of ISO 27001
Certification Project by successfully introducing
into 13 GEICO Regional Locations for Claims, Sales
& Service Applications.
Achieved, "GEICO Insurance Company ISO 27001
Certified December 2015" resulted in GEICO
becoming first Insurance Company to achieve
Contact
Address
Tampa, FL 33681
Phone
******************@***.**
m
https://www.linkedin.com
/in/vantaylor4
WWW
https://bold.pro
/my/vanessa-taylor-
itspecialist/117
Skills
IT SKILLS
Specialty Areas
Project Management
Methodology
Security Risk Assessments
Vendor Relationship
Management
Project Management
Dashboards
Identity Management
Internal Audit Mitigations
Process Reengineering
Governance
Data & Cloud Security
Coaching and Mentoring
ITIL v3
highest ISO 27001 status in insurance industry.
Assisted with internal and external audits to
confirm compliance with applicable laws and
regulations
Managed practical action plans to respond to
audit discoveries and compliance violations
Implemented improvement initiatives and
developed compliance testing program to
monitor and identify gaps in new and existing
practices
Identified, investigated and documented
compliance violations and recommended
corrective measures
Created financial dashboards to provide insights
into key performance indicators
Developed and maintained compliance
database, tracking all compliance activities and
documents
Analyzed business processes to identify cost
savings and operational efficiencies
Developed and maintained system for tracking
and reporting compliance violations
Reviewed historical records, current operational
data and forecasting information to identify and
capitalize on system enhancement opportunities
Collaborated with internal and external
stakeholders, auditors and legal counsel to
confirm compliance with applicable laws and
regulations
Monitored and assessed compliance risks
associated with operational processes and
procedures
Managed ISO 27001 ISMS Projects: GAP
Assessment, Scope and Preparation, Policy
Document, Risk Assessment Process, Risk
Treatment Process, Asset Inventory, Risk
Assessment;, Risk Treatment Planning, Statement
of Applicability, Risk Treatment and Controls
Implementation, Performance Evaluation, Internal
Audit, Management Review, Security Policies
Review, External Audit
Managed Enterprise Projects: Nexpose
Software Training Installations
Microsoft Operations
Framework
Infrastructure Security Audits
Office 365 Project
Security Awareness Program
Enterprise Single SignOn
Languages
SQL COBOL COBOL II
BASIC JCL SAS
HTML Front Page
Windows 10 11
Modernization, Dell SecureWorks Security
Awareness Training Tool and Dell SecureWorks for
QSA/ASV.
2011-01 -
2015-07
Enterprise Project Manager
GEICO Insurance Company, Chevy Chase, MD
Achieved, "GEICO ISMS Readiness Assessment July
2014" which led to mandatory educational and
exploratory workshops to socialize and educate
stakeholders on ISO 27001 with over 2000 GEICO
Associates in attendance. Project visibility put ISO 27001 project certification on Corporate map
Achieved, "GEICO ISMS Gap Analysis June 2014"
led to identifying overall state and maturity of
GEICO's security processes and procedures
Achieved, “GEICO's first 2011 Enterprise Security
Summit" resulted in over 300 Security Associates in attendance
Demonstrated ability to effectively communicate
with senior and executive levels of management,
technical and non-technical staff, orally and in
writing
Worked effectively, patiently and professionally
with variety of individuals of all levels
Conducted quality assurance to verify accuracy
of data used in IT projects
Implemented best practices to drive quality IT
project delivery
Devised test plans to validate accuracy of IT
projects
Led cross-functional teams to successfully
complete IT projects
Coordinated with cross-functional teams to
resolve project issues and mitigate risks
Coordinated with external vendors to deliver IT
project components
Trained personnel on use of IT tools and
applications
Developed and implemented strategic project
plans to meet business objectives
Negotiated and managed third-party contracts
related to project deliverables
Provided detailed technical and operational
direction in project challenges, consistently
meeting deliverables according to deadlines
Resolved staff conflicts and identified potential
areas of improvement
Managed Critical Security Tool Projects: SANS TOP
20 Controls List, Firemon, Sentinel (SIEM),
(Guardium) Database Activity Monitoring, Identity
Management, Enterprise Vault, Single Sign-On,
Office 365, Exchange 2010, Internal Audit
Mitigations, Firewall, Oracle Security Logs, & MSI Security Architecture.
2006-01 -
2010-12
PMO Project Manager/ Coordinator
GEICO Insurance Company, Chevy Chase, MD
Achieved, "June 2006 SharePoint Recognition for
Best Website Design”
Achieved, “MS Project 2003 Rollout and
Corporate Deployment " as GEICO's newest
platform for team and enterprise project
management. Managed team of 12 and over 30
teams
Managed team activities and provided
production support for PVCS Version Manager &
Tracker, PQMPLUS, and LMTS Online Tracking
registration of licenses.
Managed PMO Projects: Data Sanitization, Work
Force Management: Cybernetics Replacement,
Microsoft Project 2007 Rollout & SharePoint 3.0
1998-09 -
2005-12
Other GEICO Positions
GEICO Insurance Company, Chevy Chase, MD
Quality Assurance Engineer (Jan. 2003-Dec. 2005)
Achieved, Established and Implemented SEPG
Departmental Change Control Process and
Internal CCB Board across ISD/SOD organizations
Project Manager (Jan 2001 - Jan. 2003)
Achieved, “MS Project 2003 Rollout and
Corporate Deployment " as GEICO's newest
platform for team and enterprise project
management. Managed team of 12 direct reports
and over 30 teams
Senior Technology Trainer (Jan. 1999 - Dec. 2000)
Achieved, “Microsoft Professional 2000 Corporate
Rollout ” . Managed, and Delivered Strategic
in-house custom training classes for all of GEICO
ISD/SOD Technology teams, End Users & IT
Technicians
Achieved, “Technical Awareness Technology
Coordinator 2000”. Managed delivery of over 50
vendors, for annual Information Technology Fair
resulting in free in-house vendor product training to over 1000+ IT associates
Senior Programmer Analyst II (Sep. 1998 - Jan
1999)
Achieved, “GEICO Oasis Service Rollout “which
led to automation product installations for
application software to LAN workstations, NT
Servers; automated backup/restore process for
client, server, and database
1997-01 -
1998-09
Software Engineer
Bell Atlantic, Verizon, Beltsville, MD
Achieved, “July 1998 Quality Assurance Award for
Outstanding Performance with Express Trak
Project”
Managed Express Trak Billing implementations
1992-01 -
1997-09
Sr. Programmer Analyst III
Chevy Chase Bank, Bethesda, MD
Managed installations for Home Equity products:
AMS ACAPS, AUTOCHEK, DOCUGEN, BUREAU LINK,
Florida Software and Hogan
Project Lead for DISC IRS TAX
1987-01 -
1992-09
Staff Manager/Applications Dev
Specialist
Comp-U-Staff, AJILON, Silver Spring, MD
Achieved Managed over 30 Comp-U-Staff
consultants at Client sites for DOS/VSE to AMDAHL
MVS/XA Conversions Managed Projects:
Hechinger's, Washington Metropolitan Area Transit
Authority (WMAT), Recognition Equipment Inc.
(REI), DynCorp Corporation, ATT Communications
Oakton VA, Credit Card Services Corporation.
1985-01 -
1987-01
Storage Management Analyst
Federal National Mortgage Association, Washington
DC, Washington DC
Managed DASD for all FNMA application groups
which led to capacity planning, structured DASD
pools, defined data requirements, space
availability, ACF2 security, negotiated service
agreements, automated backups and archival
process; designed data base backups;
developed vaulting procedures, and naming
standards
Education
1978-08 -
1982-05
Bachelor of Science: Business
Management
Southern Illinois University Carbondale - Carbondale, IL
1978-08 -
1981-05
Associate of Science: Electronic Data
Processing
Southern Illinois University Carbondale - Carbondale, IL
Certifications
2020-12 Master Life Coach
2019-12 Security+ CE
2019-10 Microsoft Office Specialist
2017-09 Florida Real Estate Sales Agent 2017 (SL3397036) 2014-11 ISO/IEC 27001 Lead Implementer
2013-12 Security+
2011-07 Microsoft Operations Framework
2011-09 ITIL v3 Foundation
2007-09 Certified Scrum Master
2007-09 Microsoft Certified Professional
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