JOVELYN GACER

SALES ASSOCIATE

Quezon City, Philippines

adxcw8@r.postjobfree.com

+63-995*******

OBJECTIVE

To obtain my experiences, customer-focused, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales.

EXPERIENCE

June 2019 – April 2022

Document Controller FR Sevilla Industrial & Development Corporation. Quezon City, Philippines

ISO Company, we have rules to be followed insuring documents are in respective files.

Answer telephone and relay calls and messages to respective person or co- ordinate the flow of information

Request office supplies and maintain inventory

Preparing transmittal for outgoing files if it is for internal or external documents.

Distribute incoming mails and materials

Carries out administrative duties such as filing, typing, scanning and copying.

Plan meetings and take down minutes

March 2014 -- June 2019

Document Controller RVN Construction & Trading lnt'I., Inc. Makati City, Philippines

Answer telephone and relay calls and messages to respective person or c0-0rdinate the flow of information

Request office supplies and maintain Inventory

Preparing transrnittal for outgoing files if it is for internal or external documents.

Distribute coming malls and materials

Ensuring that all papers/documents are filed.

Preparing all for approval materials to be use in the project July 2013 – April 2014

Sales Associate, Vogue Concepts, Inc,

Makati City, Philippines

Ensuring that all products or merchandise are placed in their respective areas;

Ensuring that all stock is replenished;

Helping customers locate merchandise or find suitable alternatives;

Participating in periodic team meetings;

Actively engaged in developing more effective customer service skills;

Communicating with managers regarding customer concerns and employee matters;

Greeting customers with a positive demeanor;

Maintaining an enthusiastic and upbeat personality;

Handling sales transactions, which may include operating cash registers;

Providing honest and positive feedback to customers regarding the best products that fit the customers' expectations;

Balancing cash registers with receipts;

Conduct store inventory.

August 2011- October 2012

Cashier, Madison Retailers Inc.

Makati City, Philippines

Handled high volume credit and cash transactions using Point of Sale (POS)systems efficiently.

Helped customers with specific item requests by answering questions and offering knowledgeable product advice

Worked overtime shifts to maintainoptirnalv1orkflow during busy periods or times of unexpected high volume.

Maintained neat and clean shop floor and storage areas. Maintained high productivity efficiently processing cash, credit and debit payments

Maximized customer satisfaction by assisting with purchase selections, locating Iitems and promoting rewards programs.

Implemented upselllng techniques, applying knowledge about customer purchases to recommend catered products.

EDUCATION

June 2005 - March 2011 Bachelor of Science in Tourism University of Rizal System

Rizal, Philippines

College Graduate

SKILLS LANGUAGE

Professional English

Customer service

Interpersonal

Communication

Flexibility

Organized

Time Management

Attention to details

Technical

Microsoft Office

Bookkeeping

Writing

Cooking

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