Customer Service Cashier

Contact Information

** ****** **** ******, ** ***14

Cell: 310-***-****

Email: ********@*****.***

Lidiana Wijayanti

Contact Information

** ****** **** ******, ** 92614

Cell: 310-***-****

Email: ********@*****.***

OBJECTIVE

An accomplished and passionate restaurant professional, eager to leverage dynamic food industry service expertise to obtain a restaurant position with long-term opportunities. As a quick learner and demonstrated abilities to effectively multi-task, while maintaining clear and focused mindset across customers, team members and business initiatives.

Experience

Pepper Lunch – Server / Cashier August 2022 - Present

Deployed effective customer service policies and procedures to meet and exceed industry service standards.

Performed effective relations with customers, team members and management, improving overall customer service experience, retention, and exceeding team goals.

Managed all POS processes, transactions, customized menu ordering and strategic oversight.

Skillfully promoted add-on items and specials driving food sales and customer experience.

Managed wide variety of strategic services and tasks supporting the cashier, hostess, server and team initiatives.

Kitakata Ramen Ban Nai – Server / Hostess February 2022 – August 2022

. Exceed company expectations by always doing more than is required of my position.

Assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.

Developed relationships with customers to facilitate stable work experience.

Maintained serving standards and followed all regulations while performing duties.

Northern Café, Irvine CA - Server September 2021 – February 2022

Customer concern resolution.

Taking orders by phone or dining and communicate with the chefs.

Keeping stations stocked and cleaned.

Identifying service and food problem areas and assisting with solution

P.F. Chang’s, Irvine CA — Dim Sum Chef February 2020 - September 2020

Managed food preparations including cleaning, marination and proper storage for procedures.

Orchestrated a diversity of food management and preparation initiatives according to strict recipe requirements.

Recognized for maintaining high standards of integrity, professionalism, accountability and performance.

Managed high quality food preparation activities across multiple seafood, meat, poultry, and vegetable items.

China Grill Bistro, Manhattan Beach CA — Hostess/Cashier January 2007 - November 2014

Assigned tables to server and directed customer to their table.

Scheduled dining reservation and arranged parties.

Took customer to-go orders and accepted payment.

Provided hospitality to customers while they waited table availability.

Assisted with food order packing as necessary.

Education / Certification

SKILLS

References Available Upon Request

[Available upon request.]

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