Processing Clerk Package Handler
Resume:
Angela Morris
Apple Valley, CA *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mail Processing Clerk
UPS MAIL INNOVATIONS - Fontana, CA
March 2022 to June 2022
. Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.
1. On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non- processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins/ stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams and contacts maintenance for assistance when required.
2. Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers are in place.
3. Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed. 4. In addition, may perform any of the following duties: provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service.
5. Uses established safe work methods, procedures and safety precautions. 6. Performs other job related tasks in support of primary duties. Cart Attendant & Picker/Packer
Staffmark Temp Agency-Masonhub - Ontario, CA
February 2022 to February 2022
Cart Attendant- To properly stock carts with small containers and are in order 1-20 and cleaned out so that the pickers are able to just grab and go without wasting valuable time on getting orders picked in a timely manner.
Picker/Packer-
Pulls and packs product based on daily orders.
Meets specifics of customer orders in a timely manner. Keeps products separated, organized and in good rotation. Monitors product quality frequently, reporting problems to mitigate safety issues. Operates various pieces of equipment (i.e. Bendi, Palletizer, Dolly Loader, Pallet Wrapper, Forklift, and Electrical Pallet Jacks).
Reports any mechanical problems.
Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes. Follows good manufacturing practices and required work safe practices. Maintains a clean, sanitary, and safe work area.
Performs other duties as assigned.
Package Handler
Staffmak Temp Agency -GLS - Ontario, CA
January 2022 to February 2022
Sort and make sure packages are in the correct route, to ensure proper delivery timelines.Work closely as a team to make sure all the behind the scenes work is done safely and successfully. Scan and/or sort packages, load and unload trucks. Operate equipment such as forklift and pallet jacks. Comply with all warehouse safety rules and guidelines. Maintain a clean and organized work area. Other duties as assigned
Housekeeping/Caregiver
Jamie Apduhan - Apple Valley, CA
April 2021 to December 2021
Housekeeping
Sweep, vacuum and mop all floor surfaces.
Dust and wipe household furniture as needed.
Clean and rearrange furniture as needed.
Disinfect surfaces such as toilets and wash room fixtures. Use various cleaning procedures and techniques to clean efficiently. Abide by established cleanliness standards.
Caregiver
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible. Swing Shift Gas Station Attendant
Circle K - Las Vegas, NV
April 2019 to July 2020
Providing prompt and courteous customer service. Handling all types of store transactions for Circle K's products and services. Maintaining a clean and pleasant store environment. Cashier/Party Planner
Party USA - Las Vegas, NV
November 2018 to February 2019
master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
You will assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members.
You will continuously role model behaviors connected to Friendly, Easy and Accurate and support other team members on delivering on our Service Model.
Team Members are expected to work a schedule that aligns to customer and business needs. Team Members are responsible for supporting an environment that promotes engagement. Answers customers questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system.
Porter
Dons Laughlin's Riverside Casino - Laughlin, NV
August 2018 to September 2018
managing the building's cleanliness and orderliness, together with the cleaning maintenance team. assisting visitors with their inquiries, leading clients to the appropriate departments, adhering to the highest safety standards and procedures, and answering maintenance calls Manager
Malissa's Sports Shop - Laughlin, NV
September 2014 to July 2018
Managing books and money, cashier, customer service, retail, maintain a clean store, pricing product, putting product away.
MerchandisePricing Associate/Stocker
Target - Bullhead City, AZ
May 2012 to September 2014
General pricing merchandiser:
Responsible for overall operations and performance of the Backroom, Pricing, and Common Area departments. Promotes and adheres to our CTC strategy through providing support for our team members through proper scheduling, training, coaching, and building productive teams. Delivers exceptional customer service by ensuring accurate retail pricing, inventory BOH, and on shelf availability expectations are met or exceeded. Responsible for all price changes, promotional signage, and ensuring that all planograms and displays are set in a timely manner in order to maximize sales and profitability. Stocker:
receiving and packing products to stock shelves, ensuring that prices are marked on each item, and arranging attractive displays of merchandise based on current sales promotions. ensure proper presentation of products on store shelves and in cases. They also provide friendly customer assistance in their assigned sections of the store. At times, this means temporarily leaving a task to walk a customer to another area.
Telemarketer
CrossFire Group - Apple Valley, CA
May 2011 to October 2011
Calls potential customers to sell [products or services.] Shares the selling points for the [products or services.] Answers questions about the [products or services.] Recommends [products or services] based on their needs. Completes orders and notifies the appropriate department. Takes detailed call notes and records any feedback. Keeps contact and financial information confidential. Uses popular telemarketing software.
Meets or exceeds quarterly sales goals.
Personal Care Assistant
HealthCare Innovations - Enid, OK
July 2008 to April 2011
Help keep clients engaged and enriched mentally, physically, socially, and emotionally through required assistance
Perform duties as assigned in an accurate and timely manner, and demonstrate flexibility and adaptability in meeting the needs of all clients
Safeguard clients by observing interactions, procedures, and activities Be aware of and sensitive to clients’ pain, mobility, and fragility, and approach every interaction with utmost compassion
Adhere to the standards, policies, and procedures of the company, as well as legal regulations Assist clients with personal care activities including bathing, oral hygiene, preparation and feeding of meals, dressing and undressing, ambulation, and other activities as needed Help clients get around safely
Record and report changes in the client's physical condition, behavior, or appearance to supervisor or case coordinator
Problem-solve and create solutions, promote healthy lifestyle habits, provide general companionship and advice
Document services delivered in accordance with company policies and procedures Sandwich Artist/Shift Leader
Subway - Tonkawa, OK
February 2007 to March 2008
Sandwich Artist:
responsible for greeting guests, preparing food, ensuring sanitation standards, explaining menu items to guests, collecting payments, restocking supplies at the sandwich unit area, and doing basic paperwork duties.
Shift Leader:
Performed all opening duties each morning.
Baked bread, prepped vegetables, and mixed salads. Set up the sandwich-making display area.
Prepared the cash drawer.
Wrote schedules for other shift staff.
Handled customer complaints.
Monitored performance of cleaning duties.
Made sure employees took scheduled breaks in accordance with the law. Interacted with officials during random health department checks.Made certain all staff wore gloves in the food prep area.
Interacted with customers.
Ensured food was rotated according to schedule.
Tracked food waste.
Made shift bank deposits.
Ensured cleaning checklists were followed and accomplished. Rotated food stock and monitored expiration dates. Reduced food waste by planning how much to prep for the day according to usage patterns. Cashier/Stocker/Training to be manager of dairy dept United Supermarkets - Blackwell, OK
March 2006 to February 2007
Cashier:
scanning items, processing payment for purchasers, bagging merchandise, stocking shelves, keeping counters tidy, filling display cases with new products, making sure the area is clean after each shift, and cleaning equipment at the end of each shift. The top skills for this position are customer service, time management, attention to detail, organization, and basic mathematics. Stocker:Manage and maintain the storage conditions of goods received in the warehouse. Coordinate retail space activities, dispose of trash and manage the cleanliness of the storeroom. Provide customer service since they work in a visible space on the floor while arranging merchandise. Stock the shelves of the warehouse with goods and keep inventory. Receive merchandise that comes into the warehouse and ensure that the merchandise is unloaded and stored according to established procedure.
Maintain the cleanliness of the store and enhance the appearance of the store by adopting the most appropriate display techniques.
Dairy Dep:
manage the dairy and frozen foods departments by checking shelf inventory, restocking as needed, ensuring foods are not expired, merchandising product effectively, ordering items that are running low, and helping unload daily deliveries.
Cashier
Walmart - Blackwell, OK
2005 to 2006
Greets customers including answering phones and directing customer inquiries to appropriate party. Handles cash transactions between customer and retail store. Answers routine billing questions/issues from customers. Receives and processes all payments according to standard procedures. Scan products, operate scanning equipment and fix scanning issues. Processes credit and debit cards, helping customers use processing equipment. Counts money back to customer in an accurate and concise manner. Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
Informs customers about services available and assesses customer needs.Examine products being purchased for damages and price accuracy.
Coordinate with retail staff for product inquiries and price checks. Process receipts and in store coupons for customers. Resolve escalated issues with angry customers.
Train and sometimes supervise new cashiers or retail workers. Assists in the maintenance of store front and retail displays. Help stock shelves in proximity of the cash register. Completes, processes, and maintains applicable paperwork and records.Count the cash in the drawer at the end of the day ensuring cash equals receipts
Gas Station Attendant
Conoco - Blackwell, OK
March 2004 to June 2004
Responsible for collecting payments from patrons frequenting a gas station. Accept payments for gas, food, medicine, cigarettes, or alcohol and deliver change. Collect money from patrons at a gas station.
Dispense change.
Collect and dispose of trash outside.
Provide customers with receipts.
Charge purchases to customers' credit cards.
Verify age of customer if they are purchasing alcohol or cigarettes. Answer questions and provide directions if needed. Activate fuel pumps.
Sell food and grocery items.
Give customers directions.
Sell prepared food, including deli sandwiches, pizza, hotdogs, and pretzels. Prepare daily reports of fuel and oil.
Clean gas station bathrooms.
Count money in cash drawers.
Operate price scanners.
Sweep and mop floors.
Call police to report suspicious activity in and around gas station. Full Time Mother
Work from home - Blackwell, OK
May 2000 to 2004
1. Wake the children/child up
2. Serve dinner
3. Wipe down the kitchen sides
4. Make beds
5. Clean the kitchen
6. Put a load of washing on
7. Make breakfast for everyone
8. Pack dishwasher or wash up
9. Get child/children to brush teeth
10. Hang out a load of washing
11. Get the children to get ready for bed
12. Pack up the lunch boxes
13. Help child/children with hair
14. Get the children to do their teeth before bed
15. Vacuum
16. Get child/children dressed
17. Check for any school paperwork
18. Remind family of the day's appointments/clubs
19. Get the children to have a bath
20. Take child/children to school in the morning
21. Put shoes and coats away
22. Read with each child
23. Lay out school uniform and shoes
24. Tidy up the toys from that day
25. Unpack and wash lunch boxes
26. Address any homework that needs doing that evening 27. Pick child/children up from school at the end of their day 28. Feed the pets
29. Pack child/children's school bags
30. Pack bag for work
31. Write in the children's homework books
32. Put on the slow cooker/defrost something for tea 33. Remind the children about good behaviour for the day 34. Prepare an after school snack
35. Ferry child/children to appropriate clubs
36. Unpack the dishwasher from the morning
37. Prepare sandwiches for the lunchboxes the following day 38. Split up any arguments
39. Rinse out water bottles
40. Test children on homework in the car on way to school Front and Drive Thru Cashier
Arby's - Apple Valley, CA
August 1999 to March 2000
Assist with food preparation and checked, and packed food items to ensure quality customer service. Cashier, order taking, handing food out, customer service, cleaning, stocking. Interacted daily with customer service to provide answers when needed. Used proper food handling techniques and customer service skills.clean the dining room, service counter, and kitchen stations.carry out opening or closing duties.
Hostess/Cashier
Nikki's Cafe - Apple Valley, CA
September 1998 to July 1999
Greets guests in a timely manner
Provides guests with menus
Assigns guest to tables and keeps track of seat availability Seats each guest in the appropriate section, rotate sections to ensure that tables are distributed evenly Ensures dining and serving areas are clean and properly set Receives and records guests reservations
Speaks to guests to ensure satisfaction with food and service Collects all forms of credit as it pertains to the payment of bills Responsible for reconciling and balancing the assigned cash drawer Provides an adequate supply of product and miscellaneous supplies for work stations to last the duration of shift
Hostess/Cashier
SHRIMP HOUSE - Claremont, CA
April 1998 to June 1998
Greets guests in a timely manner
Provides guests with menus
Assigns guest to tables and keeps track of seat availability Seats each guest in the appropriate section, rotate sections to ensure that tables are distributed evenly Ensures dining and serving areas are clean and properly set Receives and records guests reservations
Speaks to guests to ensure satisfaction with food and service Collects all forms of credit as it pertains to the payment of bills Responsible for reconciling and balancing the assigned cash drawer Provides an adequate supply of product and miscellaneous supplies for work stations to last the duration of shift
Store Associate/Cashier
In-N-Out Burger - Upland, CA
October 1996 to May 1998
This candidate must have acceptable verbal English language communication skills, which includes interpersonal conversational skills.
The Associate is consistently asked to make correct change, which demands that he/she have basic math skills.
The ability to adapt and follow instructions requires adequate comprehension skills. Essential to this job is the ability to move freely in and around obstacles common in the stores. This individual must be able to move from one work area to another at a moment's notice and in and around crowded work areas.
Some lifting and the movement of moderate loads requires a 50 pound lifting requirement. This Associate is responsible for the operation of store equipment such as slicers, dicers, computer terminals, fryers, grills, etc. The effective operation of such equipment requires the use of all limbs and the ability to see at close distance.
The ability to report to work at the prescribed time for each scheduled shift and to fulfill the job requirements for the duration of the shift or until relieved of all duties by a direct supervisor. The ability to follow directions from a supervisor. The ability to interact productively with co-workers. The ability to understand and follow posted work rules and procedures. The ability to receive constructive criticism in a professional manner. To perform all work related tasks as assigned by your supervisor. Education
High school diploma
San Antonio Alternative High School - Claremont, CA January 1997 to June 1997
Skills
• Food Handling
• Communication skills
• Host/Hostess
• Logistics
• Merchandising
• Freight Experience
• Warehouse experience
• Pricing Accuracy
• Food Safety
• Customer service
• Retail Sales
• Upselling
• English
• Cold Calling
• Basic Math
• Load & Unload
• Food Production
• Guest services
• Food Preparation
• Commercial Cleaning
• Shift Management
• Retail
• Cashier
• Telemarketing
• Cash handling
• Caregiver
• Fast Food
• Packaging
• Clean
• Food service
• Order Entry
• Heavy Lifting
• Porter Experience
• Sales
• Warehouse distribution
• Organizational skills
• Filing
• Shipping & receiving
• RF scanner
• Forklift
Certifications and Licenses
Forklift Training
Present
Picking and Packing
Present
Pallet Jack
Present
Warehouse Basics
Present
Event Setup and Take Down
Present
Driver's License
Assessments
Customer service — Highly Proficient
September 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Cashier skills — Familiar
September 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Retail customer service — Proficient
September 2020
Comprehending and responding to retail customer needs Full results: Proficient
Customer service fit — Proficient
September 2020
Measures the traits that are important for success for customer service roles Full results: Proficient
Receptionist — Highly Proficient
October 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer focus & orientation — Proficient
August 2020
Responding to customer situations with sensitivity Full results: Proficient
Warehouse associate — Familiar
December 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Familiar
Work style: Reliability — Highly Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Attention to detail — Completed
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Warehouse safety — Familiar
July 2022
Using safe practices in a warehouse setting
Full results: Familiar
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Delivery driver — Familiar
November 2022
Interpreting instructions or signs and solving problems Full results: Familiar
Case management & social work — Familiar
November 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Familiar
Home health aide skills — Proficient
November 2022
Providing care to patients in a home setting
Full results: Proficient
Warehouse safety — Completed
December 2022
Using safe practices in a warehouse setting
Full results: Completed
Building relationships for childcare providers — Completed December 2022
Building positive and productive relationships with families of children ages 0–3 Full results: Completed
Outside sales — Completed
December 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Completed
Food service: Customer situations — Familiar
December 2022
Identifying and addressing customer needs in a food service setting Full results: Familiar
Construction safety — Familiar
December 2022
Using safe practices while on a construction site
Full results: Familiar
Restaurant manager — Completed
December 2022
Managing restaurant staff and meeting customer expectations Full results: Completed
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
December 2022
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Proficient
December 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Medical receptionist skills — Completed
January 2023
Managing physician schedules and maintaining accurate patient records Full results: Completed
Call center customer service — Familiar
January 2023
Demonstrating customer service skills in a call center setting Full results: Familiar
Front desk agent (hotel) — Completed
January 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References:
Business:
Amy Rowe 702-***-****
Personal:
Nicole Garcia 702-***-****
Jamie Apduhan 760-***-****
Contact this candidate