Sales Associate Customer Service
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JC
Jessica Claire
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Work History
Bed Bath & Beyond, - Inc. Senior Sales Associate
San Francisco, CA
03/2015 - Current
● Applied security and loss prevention training toward recognizing risks and reducing store theft
● Trained and developed sales team associates in products, selling techniques and procedures
● Maintained organized, presentable merchandise to drive continuous sales
● Implemented up-selling strategies for recommending accessories and complementary purchases
Target - Sales Associate
San Francisco, CA
06/2013 - 03/2015
● Maintained organized, presentable merchandise to drive continuous sales
● Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise
● Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
● Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs
************@*******.***
San Francisco, CA 94105
Skills
● Guest services
● Inventory control procedures
● Merchandising expertise
● Loss prevention
● Cash register operations
● Product promotions
Education
2013
San Francisco State University
San Francisco, CA
Bachelor of Arts : Business Administration
JESSICA CLAIRE
PROFESSIONAL SUMMARY
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
WORK HISTORY
Senior Sales Associate, 03/2015 to Current
Bed Bath & Beyond, Inc. - San Francisco, CA
● Applied security and loss prevention training toward recognizing risks and reducing store theft
● Trained and developed sales team associates in products, selling techniques and procedures
● Maintained organized, presentable merchandise to drive continuous sales
● Implemented up-selling strategies for recommending accessories and complementary purchases
Sales Associate, 06/2013 to 03/2015
Target - San Francisco, CA
● Maintained organized, presentable merchandise to drive continuous sales
● Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise
● Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
● Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs
EDUCATION
Bachelor of Arts, Business Administration, 2013
San Francisco State University - San Francisco, CA CONTACT
Address : San Francisco, CA 94105
Phone : 555-***-****
Email : ************@*******.***
SKILLS
● Guest services
● Inventory control procedures
● Merchandising expertise
● Loss prevention
● Cash register operations
● Product promotions
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Jessica Claire
San Francisco, CA 94105
555-***-**** ************@*******.***
PROFESSIONAL SUMMARY
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. SKILLS
● Guest services
● Inventory control procedures
● Merchandising expertise
● Loss prevention
● Cash register operations
● Product promotions
WORK HISTORY
SENIOR SALES ASSOCIATE 03/2015 to Current
Bed Bath & Beyond, Inc. - San Francisco, CA
● Applied security and loss prevention training toward recognizing risks and reducing store theft
● Trained and developed sales team associates in products, selling techniques and procedures
● Maintained organized, presentable merchandise to drive continuous sales
● Implemented up-selling strategies for recommending accessories and complementary purchases
SALES ASSOCIATE 06/2013 to 03/2015
Target - San Francisco, CA
● Maintained organized, presentable merchandise to drive continuous sales
● Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise
● Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
● Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs
EDUCATION
San Francisco State University - San Francisco, CA Bachelor of Arts
Business Administration, 2013
Stoner Electric - Project Supervisor
05/2019 - 05/2020
P1 Technologies - Lead Technician
Portland
05/2006 - 05/2018
Recruited and oversaw personnel to achieve performance and quality targets. Verified quality of deliverables and conformance to specifications before submitting to clients.
Facilitated workshops to collect project requirements and user feedback. Delivered completed projects on time by prioritizing multiple tasks. Supervised work of Number team members, offering constructive feedback regarding work performance.
Trained employees in safety procedures and protocols as directed by company regulations.
Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
Partnered with project team members to identify and quickly address problems. Communicated deadline updates, outlined action items and offered targeted solutions to team members.
Updated customers and senior leaders on progress and roadblocks. Provided status updates for projects, delivering information to all stakeholders. Created full-scope cost estimates for bid builds and design-build projects. Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.
Made information about projects, corporate strategies and upcoming projects available to stakeholders in quarterly newsletter.
Prepared all supplies and equipment needed for daily transport to job site. Managed construction for stores and supervised large-scale and high-volume remodeling and reconstruction projects across various sites. Monitored timelines and flagged potential issues to be addressed. Detailed improvements to restoration plans by creating detailed budgets, schedules and cost estimates for clients.
Coordinated and directed activities for $Amount project. Saved time by spearheading special projects through effective emergency resolution. Analyzed project data to identify trends and areas for improvement. Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
Monitored deadlines and milestones to keep team on track with project schedule. Kept senior management well-informed by preparing and presenting project status reports.
Developed and deepened relationships with key stakeholders. Gathered and organized supporting materials for meetings and project updates. Developed and monitored project schedules, budgets and objectives for successful completion.
Organized scope, schedule and assignments for entire team. Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Mounted panels for motion detectors, keypads and controls. Identified problematic components and wiring issues and applied troubleshooting techniques.
Successfully managed multiple projects and several work teams on consistent basis. Trained newly hired technicians on proper installation of low voltage wiring systems. Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
Demonstrated system use, maintenance and care to customers. Worked according to applicable fire and electrical codes for customer safety. Completed and submitted job tracking to supervisors to cover expenses and labor hours.
Analyzed circuits and collected OHM readings to assess safety or functionality. Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Conferred with engineers and designers to investigate and solve failure issues. Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Evaluated finished assemblies for compliance with standard procedures and design requirements.
Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Created, aligned, and optimized electrical instrumentation and testing equipment. Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
Interpreted test information to resolve design-related problems. Updated hardware and software platforms by implementing automation and efficiency Contract Management
Dispatching Workers
Document Coordination
Value Engineering
Methods of Production
Resource Allocation
Training Techniques
Schematic Drawing
Post-Mortem Assessments
Shift Coverage
Maintenance Requirements
Kickoff Meetings
Change Implementation
Data Collation
Negotiating Material Prices
Administrative Arrangements
Schedule Coordination
Legal Requirements
Interior Renovations
Strategy Implementation
Equipment Transportation
Best Practices and Standards
Industry Trends
Performance Evaluations
Operational Management
Methodology Improvements
Data Collection
Customer Satisfaction
Shop Drawing
Deadline Adherence
Lift Trucks
Data Integrity
Standard Operating Procedure
Development
Office Supplies and Inventory
Public Works
Crown Molding
Production Work
Vendor Relations
Training Junior Team Members
Critical Thinking Skills
Organizational Systems
Standard Operating Procedures
Proficient
Presentation Abilities
Risk Assessment
Timely Project Completion
Timelines and Milestones
Agile Projects
Operational Reporting
Contractual Obligations
Process Improvement
Implementation
Project Presentations
Technical Specifications
Predictive and Preventive
Maintenance
Coordinating Work Orders
Materials Delivery Scheduling
Project Report Generation
Work Site Preparation
Manual Testing
Splice Cable
Client Requirements
Technical Direction
Corrective Actions
Education
05/2013
University of Washington
Seattle, WA
Bachelor Of Management Studies:
Security System Technology
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