Forklift Operator Court Clerk
Resume:
CRAIG L.
NEWTON
adxcri@r.postjobfree.com
Philadelphia PA
SKILLS
Customer Care
Management
Critical Thinking
Information Assistance
Client Support
Service Quality
Customer Satisfaction
Marketing Strategies
Scheduling and Planning
Learning Strategies
High-Volume Environments
Database Systems
Data Management
EDUCATION
William Penn High School
Philadelphia, PA
High School Diploma
Penn State University
Reading, PA 06/2008
Bachelor of Arts: Business Management
CERTIFICATIONS
Connections Training Services
Forklift Operator Issued: 01/2014
Connections Training Services
PennDot Flagger Issued: 01/2014
Software Developer
PROFESSIONAL SUMMARY
Hardworking and Dedicated professional job seeker with strong organizational skills eager to secure IT position. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Demonstrated ability to handle professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Knowledgeable and well-organized with excellent multitasking, time management and communication skills providing exceptional support to customers. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies.
WORK HISTORY
Edens/Septa - Ticketing Agent
Philadelphia, PA • 08/2016 - 03/2017
Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Septa - Ambassador
Philadelphia, PA • 06/2016 - 09/2016
Greeted customers and assisted them in making right the choices using the new key card.
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Marriott - Supervisor
Philadelphia, PA • 11/2012 - 10/2015
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Sheraton Hotel - Houseman/Dishwasher
King of Prussia, PA • 09/2011 - 03/2012
Performed various cleaning activities of assigned areas, offices, lobbies and public areas.
Assisted room attendants to perform their job efficiently.
Inspected facility and building grounds to identify areas requiring maintenance and repair or posing safety hazards.
Maintained and washed dishes and stocked housekeeping carts for room attendants.
PMG - Marketing Executive
Norristown, PA • 03/2011 - 11/2011
Planned and executed marketing campaigns to target groups, areas and wider community.
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
Launched marketing activities for new product lines and market penetration.
Identified target audiences and devised campaigns to match target demographics and optimize results.
Pennsylvania Liquor Control Board - Cashier/TA
Philadelphia, PA • 08/2006 - 09/2009
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Deka East Penn Manufacturing - Dryline/Pasting
Reading, PA • 12/2002 - 01/2004
Assembled cells and other components in containers to make complete storage batteries and inserted cells into containers according to prescribed polarity arrangement.
Fit covers on storage battery cells preparatory to sealing and burned soda and acid deposits from battery posts, using gas torch.
Poured compound over cells to fill cracks and seal battery in case and shipped batteries to various factory locations.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Operated forklift to transfer materials.
Law Office Of Joel Cardis - Legal Assistant
Norristown, PA • 12/2001 - 03/2002
Handled office scheduling and made notes for deadlines, motions and other important dates.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Scheduled appointments, court appearances and depositions for busy law firm.
Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
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