Customer Service Medical Billing
Resume:
Kimberly Fincham
Saraland, AL *****
*********@*******.***
A highly motivated and dedicated professional seeking to utilize experience, abilities and strengths acquired by applying skillsets in an insurance adjusters’ position with a claim adjusting corporation. As a dependable claim adjuster, I will apply my knowledge in adjusting claims and billing reimbursements to ensure timely completion of claims received. I’m familiar with Xactimate and Xactanalysis but would benefit from additional education to improve the use of this software.
Work Experience
Assistant adjuster
Jason New - Satsuma, AL
September 2017 to Present
(5 years 2 months +)
*Assisted with claims adjusting, helped estimating claims, and file reviewing. *Assisted with field and desk adjusting using Xactimate and Xactanalysis *Reviewing policies. Owner/Manager/ Operator
New Hair Designs - Saraland, AL
January 1990 to November 2022
I owned and operated a salon, managing six employees from day to day. Assisting and teaching styles, cuts, and other services requested by the clientele. My other responsibilities were payroll with knowledge in weekly and quarterly tax deductions, inventory, retail sales, restocking supplies, customer service, client scheduling and serving and assisting my client when working the floor. general laborer concrete General Laborer
creations101 - Satsuma, AL
April 2016 to September 2022
I worked alongside my brother who owned a concrete business. His jobs mostly consisted of floors receiving the last layer before they were complete and acceptable to the homeowner. I developed the skills to lay epoxy floors, overlays, ceramic tile, laminate tile, and at times he would have to modify an area to satisfy the homeowners desired look. I've got experience measuring rooms for square footage, putting down quarter round, using power tools, saws, measuring tapes, and grinders, and polishers. Over the years I have also developed other skills like painting and caulking and making cuts doing trim work. Being mechanically inclined has helped me with my problem- solving skills when something would stop working, I sought out the problem and made the repairs. I have also helped make concrete countertops. There were forms built from wood that had to be constructed to provide the needed support for the weight of the concrete countertop. Education
certificate in insurance adjusting
40 hr online course einsurance online - Remote
April 2022 to October 2022
Diploma in Medical Billing & Coding
Remington College - Mobile, AL
October 2017 to January 2021
Associate’s (incomplete) in Nursing
coastal alabama community college - Bay Minette, AL October 2017 to January 2020
certification in Cosmetology
Bishop State - Dauphin Island, AL
April 1989 to September 1990
Skills
• Claims Adjusting
• Xactimate certified level 1
• Insurance Billing
• Reliability/Dependability
• File reviewing
• Problem Solving
• Management
• Detail Oriented
• Oral/Written Communication
• Honestly
• Negotiation
• Flooring installation/Wood work
• Critical Thinking
• Organization Skills
• Insurance Verification/Reimbursement
• Remodeling residential
• Analytical Ability
• Loyalty
• Teamwork
• Medical Terminology
• Time Management
• Microsoft Word
• Painting
• Power tools
• Assertiveness
• Ability to work independently
• Conflict Resolution
• Hospitality
• Medical Coding
• Microsoft Windows (10+ years)
• Caulking
• Construction
• Concrete Finishing
• Medical Records
• Payroll
• Anatomy Knowledge
• Customer service
Certifications and Licenses
Alabama Insurance Adjusters License
October 2022 to March 2023
Xactimate Level One
March 2023 to April 2025
Assessments
Verbal communication — Proficient
November 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Written communication — Proficient
February 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Workplace safety — Familiar
February 2023
Using safe practices at work
Full results: Familiar
Business math — Proficient
February 2023
Using basic math to solve problems in a business context Full results: Proficient
Filing & organization — Familiar
February 2023
Arranging and managing information or materials using a set of rules Full results: Familiar
Medical terminology — Familiar
February 2023
Understanding and using medical terminology
Full results: Familiar
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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