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Customer Service Medical Billing

Location:
Mobile, AL
Posted:
May 26, 2023

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Resume:

Kimberly Fincham

Saraland, AL *****

adxco0@r.postjobfree.com

+1-251-***-****

A highly motivated and dedicated professional seeking to utilize experience, abilities and strengths acquired by applying skillsets in an insurance adjusters’ position with a claim adjusting corporation. As a dependable claim adjuster, I will apply my knowledge in adjusting claims and billing reimbursements to ensure timely completion of claims received. I’m familiar with Xactimate and Xactanalysis but would benefit from additional education to improve the use of this software.

Work Experience

Assistant adjuster

Jason New - Satsuma, AL

September 2017 to Present

(5 years 2 months +)

*Assisted with claims adjusting, helped estimating claims, and file reviewing. *Assisted with field and desk adjusting using Xactimate and Xactanalysis *Reviewing policies. Owner/Manager/ Operator

New Hair Designs - Saraland, AL

January 1990 to November 2022

I owned and operated a salon, managing six employees from day to day. Assisting and teaching styles, cuts, and other services requested by the clientele. My other responsibilities were payroll with knowledge in weekly and quarterly tax deductions, inventory, retail sales, restocking supplies, customer service, client scheduling and serving and assisting my client when working the floor. general laborer concrete General Laborer

creations101 - Satsuma, AL

April 2016 to September 2022

I worked alongside my brother who owned a concrete business. His jobs mostly consisted of floors receiving the last layer before they were complete and acceptable to the homeowner. I developed the skills to lay epoxy floors, overlays, ceramic tile, laminate tile, and at times he would have to modify an area to satisfy the homeowners desired look. I've got experience measuring rooms for square footage, putting down quarter round, using power tools, saws, measuring tapes, and grinders, and polishers. Over the years I have also developed other skills like painting and caulking and making cuts doing trim work. Being mechanically inclined has helped me with my problem- solving skills when something would stop working, I sought out the problem and made the repairs. I have also helped make concrete countertops. There were forms built from wood that had to be constructed to provide the needed support for the weight of the concrete countertop. Education

certificate in insurance adjusting

40 hr online course einsurance online - Remote

April 2022 to October 2022

Diploma in Medical Billing & Coding

Remington College - Mobile, AL

October 2017 to January 2021

Associate’s (incomplete) in Nursing

coastal alabama community college - Bay Minette, AL October 2017 to January 2020

certification in Cosmetology

Bishop State - Dauphin Island, AL

April 1989 to September 1990

Skills

• Claims Adjusting

• Xactimate certified level 1

• Insurance Billing

• Reliability/Dependability

• File reviewing

• Problem Solving

• Management

• Detail Oriented

• Oral/Written Communication

• Honestly

• Negotiation

• Flooring installation/Wood work

• Critical Thinking

• Organization Skills

• Insurance Verification/Reimbursement

• Remodeling residential

• Analytical Ability

• Loyalty

• Teamwork

• Medical Terminology

• Time Management

• Microsoft Word

• Painting

• Power tools

• Assertiveness

• Ability to work independently

• Conflict Resolution

• Hospitality

• Medical Coding

• Microsoft Windows (10+ years)

• Caulking

• Construction

• Concrete Finishing

• Medical Records

• Payroll

• Anatomy Knowledge

• Customer service

Certifications and Licenses

Alabama Insurance Adjusters License

October 2022 to March 2023

Xactimate Level One

March 2023 to April 2025

Assessments

Verbal communication — Proficient

November 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Written communication — Proficient

February 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Workplace safety — Familiar

February 2023

Using safe practices at work

Full results: Familiar

Business math — Proficient

February 2023

Using basic math to solve problems in a business context Full results: Proficient

Filing & organization — Familiar

February 2023

Arranging and managing information or materials using a set of rules Full results: Familiar

Medical terminology — Familiar

February 2023

Understanding and using medical terminology

Full results: Familiar

Attention to detail — Proficient

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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